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ConnectWise ScreenConnect vs VNC Connect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
279
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ConnectWise ScreenConnect
Ranking in Remote Access
18th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (10th)
VNC Connect
Ranking in Remote Access
16th
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of ConnectWise ScreenConnect is 1.6%, up from 1.6% compared to the previous year. The mindshare of VNC Connect is 3.3%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Todd Blake - PeerSpot reviewer
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.
Jose Miguel Moya - PeerSpot reviewer
Easy to deploy, but scalability needs improvement
There are no specific challenges I faced while using the product. I haven't used the solution to support any AI-driven projects. In our company, we need to have remote access to our labs because if not, people have to move to the laboratory, and we will spend a lot of time working. I don't know the features of VNC Connect that improved our company's support capabilities. I rate the tool a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Intune 10 out of 10."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"Overall, the stability is good."
"It is very easy to use. It has a very easy interface."
"The cloud base is perfect for me."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"The ConnectWise ScreenConnect tool is very good for remote access."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"Unattended access is the most important feature."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"Better than TeamViewer and useful for fixing problems remotely."
"The product’s ease of use and security are valuable."
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."
"The most valuable feature of the solution is its ease of use."
 

Cons

"The solution could improve by having better integration with Apple."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"It's only good for a Microsoft environment."
"The reporting needs to be a bit more interactive."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The solution is a little bit complicated when you want to implement it."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"There could be improvement to the remote command line tools."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"Improvements are required in the area of scalability since it is an aspect of the tool where there are shortcomings."
"We occasionally have issues with the graphic software of the interface."
"Ease of access is a bit of a challenge."
 

Pricing and Cost Advice

"The pricing needs improvement."
"Every customer used to purchase licenses based on their needs."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"The pricing is good because customers are not complaining about it."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"Intune is included in the Microsoft 365 licensing package that we have."
"We pay $3,000 USD for the service, yearly upfront."
"We pay an annual licensing fee."
"Good price and works well."
"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
"We pay $85 per month for each user for a ConnectWise package with multiple solutions."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
"I use the tool's free version."
"The tool is not cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
6%
Manufacturing Company
30%
Computer Software Company
12%
Financial Services Firm
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for ConnectWise Control?
I download the product for free with ConnectWise RMM's license.
What needs improvement with ConnectWise Control?
All the features provided by the product in terms of screen connectors have been good. There can be some complexities...
What needs improvement with VNC Connect?
The bandwidth is slow. Improvements are required in the area of scalability since it is an aspect of the tool where t...
What is your primary use case for VNC Connect?
I use the solution to get remote access to our labs.
What advice do you have for others considering VNC Connect?
There are no specific challenges I faced while using the product. I haven't used the solution to support any AI-drive...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
ConnectWise Control, ScreenConnect
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Jon Rosen Systems
Telesat Canada, St. Anthony's School, Pratt and Whitney, City of Sacramento
Find out what your peers are saying about ConnectWise ScreenConnect vs. VNC Connect and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.