CrowdStrike Falcon Complete vs Rapid7 MDR comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between CrowdStrike Falcon Complete and Rapid7 MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon Complete vs. Rapid7 MDR Report (Updated: May 2024).

Buyer's Guide

CrowdStrike Falcon Complete vs. Rapid7 MDR

May 2024

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Helped 787,061 peers since 2012

Categories and Ranking

Binary Defense MDR

Market share comparison

As of June 2024, in the Managed Detection and Response (MDR) category, the market share of Binary Defense MDR is 0.3% and it decreased by 3.6% compared to the previous year. The market share of CrowdStrike Falcon Complete is 16.0% and it increased by 11.4% compared to the previous year. The market share of Rapid7 MDR is 2.0% and it decreased by 34.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Unique Categories:

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Featured Reviews

Jay Ketchaver

Senior Manager of Information Technology and Security at a comms service provider with 51-200 employees

Dec 7, 2023

Offers stability, quick response times, and great tech support

I like Binary Defense MDR's customizability. They have been great with technical support, customer service, and our account managers. Always happy with their overall support. Using Binary Defense has brought our organization more peace of mind and excellent security. Fortunately, we haven't faced major cybersecurity issues, but I trust that if we did, Binary Defense would catch them before things got out of hand. It has significantly improved our security posture compared to before we had them and it has greatly reduced my IT team's workload. It also saves me time, at least an hour a day or more. I love our partnership with Binary Defense. Bringing it to the board has made my life much easier and provides me with significant peace of mind. If you don't see your enterprise MDR provider as an extension of your team, you probably have a strong team. However, Binary Defense is so focused on security that they are top-notch in our view. They are a trusted partner for us.

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Mohammad Yassien

Cloud Engineer at Al-Khaleej Training and Education

Mar 5, 2024

Offers 24/7 monitoring, prevents threats from installing on our machines, and improves our response time

CrowdStrike Falcon Complete made our incident response and remediation effort smoother. Deep analysis is a valuable tool because whenever an unauthorized process is executed, it provides us with a comprehensive understanding of how the attacker is behaving within our system. CrowdStrike Falcon Complete's 24/7 monitoring simplifies security management for our organization. We receive notifications through the message center regarding any detected incidents. Additionally, their cybersecurity engineers are available for consultation via phone call should any questions arise. Our organization has benefited significantly from CrowdStrike Falcon Complete. It allows us to easily add Indicators of Compromise and perform on-demand scans. When threats are detected during these scans, the files are automatically blocked, preventing them from executing on the machine. Additionally, the support team is responsive and helpful, offering assistance without requiring the creation of a ticket. Our overall security response time has improved by up to 80 percent.

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Oluwaseun Sonaike

Head, Networks and Security at First City Monument Bank Limited

Dec 20, 2023

Offers good integrations , very scalable and flexible and we can send as many logs as we want

We use it for our security and virtual center security. It helps us investigate incidents and physical issues We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense has a human service department that provides live monitoring for our systems."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

More Binary Defense MDR pros

"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."

"The system is valuable as it is a fully managed endpoint protection service designed to stop breaches, detect threats, and respond to incidents effectively."

"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."

"It has good security features."

"It is a cloud-based solution. You can easily scale it."

"CrowdStrike Falcon Complete has stable security."

"We found the initial setup to be quick and easy for the most part."

"The exposure management covers vulnerability management in discovery."

More CrowdStrike Falcon Complete pros

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"The product allows us to customize our alerts."

Cons

"We found a couple of bugs in the user interface."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"I want the ability to push agent updates to specific machines. We can quarantine them, but we can't push them out to a machine that isn't on the network. The updates are automatically pushed to the machines on the network, but employees may not have their laptops on or connected to the network, so sometimes we'd like to force those updates manually."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"I would like to see more frequent check-ins with our security status."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

More Binary Defense MDR cons

"The solution should be lighter because it currently uses a lot of computing sources."

"All of our customers complain about the reporting and say that it is very poor."

"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."

"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."

"The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but from the Secure Access Security Edge standpoint in protecting the Copilot ecosystem. Copilot has become more widely popular than I could have imagined. You need to back up and protect your Office 365 tools anyway, and Copilot is just a high sense of awareness."

"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."

"The technical support is satisfactory, but there is room for improvement to enhance it."

"There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."

More CrowdStrike Falcon Complete cons

"The product should provide full transparency in security operations."

"There are potential improvements in reports and dashboards."

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

More Binary Defense MDR pricing and cost advice

"The average price is approximately $500 per customer."

"The price of this solution is expensive compared to others solutions."

"We have a yearly license, and it could be cheaper."

"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."

"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."

"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."

"I think the pricing is a little high."

"We pay 40,000 euros to use this solution."

More CrowdStrike Falcon Complete pricing and cost advice

"The product is not overly priced."

See which vendors are best for you

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

17%

Educational Organization

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution ...

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What needs improvement with Binary Defense MDR?

The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhanceme...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

I'm a technical engineer and don't have visibility on the pricing. However, it can be a bit lower than other options.

See all answers

What needs improvement with CrowdStrike Falcon Complete?

We'd like to see the option for an uninstall feature directly on the cloud. It's a tokenless install; however, you sh...

See all answers

What do you like most about Rapid7 MDR?

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the s...

See all answers

What is your experience regarding pricing and costs for Rapid7 MDR?

It's reasonable compared to our previous solution. We conducted a cost-benefit analysis and based on that it met our ...

See all answers

What needs improvement with Rapid7 MDR?

There are potential improvements in reports and dashboards.

See all answers

Comparisons

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SentinelOne Singularity Complete vs Binary Defense MDR

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Compared 15% of the time

CrowdStrike Falcon vs Binary Defense MDR

Compared 13% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 12% of the time

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Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete

Compared 14% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete

Compared 13% of the time

Secureworks Taegis ManagedXDR vs CrowdStrike Falcon Complete

Compared 12% of the time

Sophos MDR vs CrowdStrike Falcon Complete

Compared 11% of the time

Adlumin Security Operations Platform vs CrowdStrike Falcon Complete

Compared 3% of the time

More CrowdStrike Falcon Complete Competitors

Secureworks Taegis ManagedXDR vs Rapid7 MDR

Compared 17% of the time

Sophos MDR vs Rapid7 MDR

Compared 13% of the time

Red Canary vs Rapid7 MDR

Compared 13% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

Compared 9% of the time

Blackpoint Cyber MDR vs Rapid7 MDR

Compared 6% of the time

More Rapid7 MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

June 2024

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete

June 2024

Download CrowdStrike Falcon Complete product report

Buyer's Guide

Managed Detection and Response (MDR)

May 2024

Download Rapid7 MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Rapid7 Managed Detection and Response

Learn More

Binary Defense

CrowdStrike

Rapid7

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

Try Falcon for free at https://go.crowdstrike.com/

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

CrowdStrike Falcon Complete vs. Rapid7 MDR

May 2024

Free Report: CrowdStrike Falcon Complete vs. Rapid7 MDR

Find out what your peers are saying about CrowdStrike Falcon Complete vs. Rapid7 MDR and other solutions. Updated: May 2024.

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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.