CrowdStrike Falcon Complete vs Sophos MDR comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between CrowdStrike Falcon Complete and Sophos MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon Complete vs. Sophos MDR Report (Updated: May 2024).

Buyer's Guide

CrowdStrike Falcon Complete vs. Sophos MDR

May 2024

Download the complete report

Helped 787,061 peers since 2012

Categories and Ranking

Binary Defense MDR

Market share comparison

As of June 2024, in the Managed Detection and Response (MDR) category, the market share of Binary Defense MDR is 0.3% and it decreased by 3.6% compared to the previous year. The market share of CrowdStrike Falcon Complete is 16.0% and it increased by 11.4% compared to the previous year. The market share of Sophos MDR is 5.0% and it decreased by 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

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Featured Reviews

reviewer2329146

Cyber Security Engineer at a manufacturing company with 10,001+ employees

Jan 5, 2024

Offers excellent support, stability, and flexible pricing

The support is very timely and accurate. I would rate the support as a nine out of ten. The response times from Binary Defense have been in line with the agreed-upon statement of work. They have consistently followed through on the features and promises outlined in their quotes and statements of work. We are pleased with our overall partnership with Binary Defense and hope to see the relationship continue to grow. A good enterprise MDR provider, like Binary Defense, should feel like an extension of your team. Their approach makes it seamless and ensures the client feels supported, which might not be the case with other providers.

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Ergest Alite

Head of Presales Engineering Department at One Albania

Feb 21, 2023

Very valuable endpoint detection and response

Our company uses the solution for our exchange servers, key directory servers, and radio servers. We currently have three users but may expend in the future depending on strategy and budget The endpoint detection and response is very valuable. The solution should be lighter because it…

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SherifFouad

ICT Manager at a mining and metals company with 1,001-5,000 employees

Sep 27, 2023

Proactive protection, scalability, and cloud-based efficiency

They offer three different engagement levels with the Sophos team. We can choose full engagement, where Sophos takes immediate action upon detecting a threat, but this doesn't offer much learning opportunity for our team. Alternatively, we can opt for a middle-ground approach, where Sophos reports the threat to us and assists our team in handling it. This model allows our team to learn and gain experience from the Sophos experts. The third option involves Sophos solely reporting the threat to us, leaving the resolution in our hands. It is important that our team doesn't become entirely dependent on it, but to work alongside the Sophos team to intercept threats and gain a deeper understanding of where these threats originate. It's a collaborative effort to enhance our skills and knowledge about potential threats.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense has a human service department that provides live monitoring for our systems."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

More Binary Defense MDR pros

"The solution is user-friendly."

"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."

"What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool."

"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."

"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."

"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."

"The most valuable feature is AML-based threat detection."

"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us."

More CrowdStrike Falcon Complete pros

"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."

"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."

"It is stable and scalable. It has good technical support."

"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."

"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."

"The product’s most valuable feature is rapid response."

"The product gives us good visibility into what is happening inside the company."

"The product's most valuable feature is its ability to view environmental activities."

More Sophos MDR pros

Cons

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"We found a couple of bugs in the user interface."

"The current reporting system could benefit from improvement."

"I would like to see more frequent check-ins with our security status."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"I want the ability to push agent updates to specific machines. We can quarantine them, but we can't push them out to a machine that isn't on the network. The updates are automatically pushed to the machines on the network, but employees may not have their laptops on or connected to the network, so sometimes we'd like to force those updates manually."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

More Binary Defense MDR cons

"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."

"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."

"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."

"The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."

"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."

"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."

"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."

"Falcon Complete's user interface isn't very user-friendly, especially for writing rules."

More CrowdStrike Falcon Complete cons

"Endpoint protection is very slow."

"One of the limitations that we have found is with communications and the languages in different countries."

"The product's stability needs improvement."

"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."

"The integration with third-party solutions as an area for slight improvement"

"They should improve XDR and threat protection capabilities for zero-day attacks."

"Its technical support could be better."

"Once in a great while, an update fails."

More Sophos MDR cons

Pricing and Cost Advice

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

More Binary Defense MDR pricing and cost advice

"We have a yearly license, and it could be cheaper."

"CrowdStrike Falcon Complete is expensive."

"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."

"The price is okay, although you're not going to get away cheap when it comes to security."

"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."

"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."

"This product is one of the more expensive ones on the market."

"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."

More CrowdStrike Falcon Complete pricing and cost advice

"The solution is expensive."

"The solution has subscription-based pricing plans."

"The price falls somewhere in the middle range."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

"Compared to other tools, Sophos has a pretty good price."

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."

"The product is reasonably priced considering the cybersecurity features."

"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."

More Sophos MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

20%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

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What is your experience regarding pricing and costs for Binary Defense MDR?

Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution ...

See all answers

What needs improvement with Binary Defense MDR?

The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhanceme...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

I'm a technical engineer and don't have visibility on the pricing. However, it can be a bit lower than other options.

See all answers

What needs improvement with CrowdStrike Falcon Complete?

We'd like to see the option for an uninstall feature directly on the cloud. It's a tokenless install; however, you sh...

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take comple...

See all answers

What needs improvement with Sophos MDR?

The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market a...

See all answers

What advice do you have for others considering Sophos MDR?

The tool is recommended for enterprises. The pricing model can be a bit challenging for small companies. I rate it a ...

See all answers

Comparisons

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Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

CrowdStrike Falcon vs Binary Defense MDR

Compared 13% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 12% of the time

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Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete

Compared 14% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete

Compared 13% of the time

Secureworks Taegis ManagedXDR vs CrowdStrike Falcon Complete

Compared 12% of the time

Red Canary vs CrowdStrike Falcon Complete

Compared 9% of the time

Huntress vs CrowdStrike Falcon Complete

Compared 8% of the time

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SentinelOne Vigilance vs Sophos MDR

Compared 10% of the time

Arctic Wolf Managed Detection and Response vs Sophos MDR

Compared 9% of the time

Trend Micro Managed XDR vs Sophos MDR

Compared 8% of the time

Bitdefender MDR vs Sophos MDR

Compared 7% of the time

Huntress vs Sophos MDR

Compared 5% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

June 2024

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete

June 2024

Download CrowdStrike Falcon Complete product report

Buyer's Guide

Sophos MDR

May 2024

Download Sophos MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Sophos Managed Threat Response

Learn More

Binary Defense

CrowdStrike

Sophos

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

Try Falcon for free at https://go.crowdstrike.com/

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Information Not Available

Buyer's Guide

CrowdStrike Falcon Complete vs. Sophos MDR

May 2024

Free Report: CrowdStrike Falcon Complete vs. Sophos MDR

Find out what your peers are saying about CrowdStrike Falcon Complete vs. Sophos MDR and other solutions. Updated: May 2024.

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