Datadog vs eG Enterprise comparison

Datadog and eg Innovations are both solutions in the Application Performance Monitoring (APM) and Observability category. Datadog is ranked #1 with an average rating of 8.7, while eg Innovations is ranked #38 with an average rating of 8.5. Datadog holds a 8.8% mindshare in APM, compared to eg Innovations’s 0.3% mindshare. Additionally, 97% of Datadog users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

Datadog

Read 188 Datadog reviews

24,218 Views
16,008 Comparison Views

97% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

764 Views
478 Comparison Views

95% willing to recommend

Datadog

eG Enterprise

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Executive SummaryUpdated on Apr 6, 2025

eG Enterprise and Datadog compete in the IT monitoring and management category. While both provide comprehensive monitoring solutions, eG Enterprise excels in its specialized focus on Citrix environments with deep visibility, whereas Datadog offers broader integrations and advanced application performance management capabilities.

Features: eG Enterprise offers a unified dashboard for monitoring diverse environments, particularly strong in Citrix environments with detailed insights. It provides end-to-end monitoring across all OSI layers, crucial for identifying issues before affecting performance. Its diagnostic capabilities efficiently resolve issues, saving time and costs. Datadog is recognized for its synthetic monitoring and application performance management, with features like distributed tracing and session data, which are critical for debugging. Its integrated capabilities offer comprehensive visibility and insights into system performance, despite a more complex setup.

Room for Improvement: eG Enterprise needs to enhance its user interface and expand integration capabilities, especially for containerized environments such as OpenShift. It also requires more flexible pricing and simpler licensing for smaller businesses. Datadog's extensive toolset can be overwhelming for new users, necessitating better pricing transparency, documentation, and interface usability. Users seek stronger educational content and more customizable alert systems.

Ease of Deployment and Customer Service: eG Enterprise supports both on-premises and cloud deployments, praised for its exceptional customer service and proactive technical support. Datadog offers flexible deployment options across hybrid and public clouds, but its platform complexity may require users to navigate and utilize resources independently for optimal deployment and use.

Pricing and ROI: eG Enterprise is considered cost-effective, offering diverse licensing models tailored to various needs, with a positive ROI due to reduced operational costs. Datadog, with a higher and complex pricing model, complicates cost predictions, challenging smaller organizations. However, in larger setups, its costs are justified by enhanced visibility and efficiency, though active usage management is essential to control expenses.

To learn more, read our detailed Datadog vs. eG Enterprise Report (Updated: April 2025).

Buyer's Guide

Datadog vs. eG Enterprise

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datadog

Ranking in Application Performance Monitoring (APM) and Observability

1st

Ranking in Network Monitoring Software

3rd

Ranking in IT Infrastructure Monitoring

2nd

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

188

Ranking in other categories

Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

38th

Ranking in Network Monitoring Software

49th

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 8.8%, down from 11.3% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Kevin Palmer

DevOps/Security Principal at Raken

Useful log aggregation and management with helpful metrics aggregation

Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Read full review

Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Synthetic testing has been a game-changer, allowing us to catch potential problems before they impact real users."

"Datadog's log aggregation is really helpful since it lets me and every other engineer on my team login, view, and share logs when we need to debug our application."

"Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify them of any elevated error rates or failures."

"It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."

"The real-time data helps us make informed decisions and optimize our operations, ultimately enhancing our overall efficiency and performance."

"I like how we can customize alerts, and when alerts have become too noisy, we turn their threshold down fairly easily."

"The initial setup was straightforward from my own experience, helping integrate within the application and service levels."

"Dashboards are the most valuable."

More Datadog pros

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

"It gives good insight into inside of what's going on with Exchange."

"Its ability to monitor failures and to restart a Windows service when it fails."

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

More eG Enterprise pros

Cons

"I'd like to see an expansion of the Android and IOS apps to have a simplified CI/CD pipeline history view."

"We'd like Datadog to make the log storage cheaper."

"Datadog is too pricey when compared to its competitors, and this is something that its always on my mind during the decision-making process."

"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."

"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."

"They could enhance the alerting functions by creating a new feature to add direct SMS notifications, on-call rotation scheduling, etc., that could replace the need to have this as an external third-party solution integration."

"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."

"The menu on the left is pretty dense (and I know it has to be). I never knew about the cmd+k functionality until recently. It would be helpful to offer more tips/cheat sheets to see handy shortcuts like that."

More Datadog cons

"The UI looks a little dated and could do with a refresh."

"The integration must be improved."

"The solution needs to enhance the management dashboards."

"Dashboards are difficult to create, and not so useful."

"Needs to improve the networking monitor capabilities."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"would like to see improvements in the alarm display console."

More eG Enterprise cons

Pricing and Cost Advice

"They prefer monthly subscriptions."

"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."

"This solution is budget friendly."

"It didn't scale well from the cost perspective. We had a custom package deal."

"The tool is open-source."

"Our licensing fees are paid on a monthly basis."

"The solution's pricing depends on project volume."

"Licensing is based on the retention period of logs and metrics."

More Datadog pricing and cost advice

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"It is not expensive."

"They are aligned with other enterprise solutions."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"eG Enterprise is much cheaper than the other products it competes with."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

33%

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

12%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

See all answers

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Comparisons

Dynatrace vs Datadog

Compared 13% of the time

Azure Monitor vs Datadog

Compared 11% of the time

AWS X-Ray vs Datadog

Compared 5% of the time

New Relic vs Datadog

Compared 5% of the time

Splunk Enterprise Security vs Datadog

Compared 4% of the time

More Datadog Competitors

ControlUp vs eG Enterprise

Compared 26% of the time

Dynatrace vs eG Enterprise

Compared 20% of the time

PRTG Network Monitor vs eG Enterprise

Compared 15% of the time

Zabbix vs eG Enterprise

Compared 13% of the time

SolarWinds NPM vs eG Enterprise

Compared 7% of the time

More eG Enterprise Competitors

Product Reports

Buyer's Guide

Datadog

April 2025

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Buyer's Guide

eG Enterprise

April 2025

Download eG Enterprise product report

Overview

Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
Metrics: Offers deep insights into system performance and user behavior.
Log Management: Provides powerful analytics for logs and seamless log aggregation.
Unified Tagging: Facilitates organization and retrieval of metrics and logs.
APM and RUM: Enables application performance monitoring and real user monitoring for comprehensive insights.
Synthetic Testing: Allows the simulation of user interactions to test application performance.

What benefits and ROI should users look for in reviews?

System Reliability: Helps ensure uptime and performance across cloud environments.
Proactive Issue Resolution: Assists in identifying and resolving issues before they impact users.
Operational Efficiency: Streamlines monitoring and log management tasks.
Flexible Integrations: Adapts to various cloud services and infrastructure setups.
Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.

Datadog

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

Datadog vs. eG Enterprise

April 2025

Free Report: Datadog vs. eG Enterprise

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