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Datadog vs Viavi Observer Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
208
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (4th), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
Viavi Observer Platform
Ranking in Network Monitoring Software
91st
Average Rating
0.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.6%, down from 3.6% compared to the previous year. The mindshare of Viavi Observer Platform is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.6%
Viavi Observer Platform0.3%
Other97.1%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
JeroenDubbelman - PeerSpot reviewer
Director at Bitrate
The product is extremely valuable and provides a lot of functionalities and visibility to organizations
The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agents feature in Datadog stands out as a valuable asset within our organization due to its robust functionality, versatility, and role in providing comprehensive monitoring and observability capabilities."
"I like how we can customize alerts, and when alerts have become too noisy, we turn their threshold down fairly easily."
"APM and tracing are super useful."
"The setup cost was minimal."
"Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"The solution has helped our organization with custom events to track specific cases."
"Dashboards and their versatility are among the most valuable features."
"The score-based application performance ratings help the network team."
 

Cons

"The product could do better with its notifications."
"In some ways, the tool has a pretty steep learning curve. Discovering the various capabilities available, then learning how to utilize them for particular use cases can be challenging."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"Managing dashboards as IaC is a bit hard to work out at times."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"I believe Datadog could be improved because sometimes it's not the most user-friendly, and when monitors have a new metric or a service that no longer needs to be monitored, it remains in the system."
"We'd like to see more advanced incident management capabilities integrated directly into the platform."
"I like the idea of monitoring on the go yet it seems the options are still a bit limited out of the box."
"The product must start using a bit more machine learning and AI, especially for security."
 

Pricing and Cost Advice

"The solution is fairly priced but history and log storage can get costly depending on your needs."
"The tool is open-source."
"This solution is budget friendly."
"Our licensing fees are paid on a monthly basis."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"While it is an expensive product, I would rate the pricing level at four out of five."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"The tool is very pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
19%
Manufacturing Company
15%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise99
No data available
 

Questions from the Community

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Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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