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Datadog vs Viavi Observer Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
9th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (3rd), Log Management (4th), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (2nd), Cloud Security Posture Management (CSPM) (8th), AI Observability (1st)
Viavi Observer Platform
Ranking in Network Monitoring Software
99th
Average Rating
0.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.1%, down from 2.9% compared to the previous year. The mindshare of Viavi Observer Platform is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.1%
Viavi Observer Platform0.3%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at HR Software Solution
Unified monitoring has improved incident response and now reduces root cause analysis time
One area where Datadog can be improved is around alert quality. In the beginning, it tends to generate many alerts, and without proper tuning, many of them are not actionable. It would help if there were more built-in guidance or smarter defaults to reduce noise. Another improvement area is cost visibility and control. As log and metric ingestion increases, it has not always been straightforward to track which data is driving the cost. More granular and real-time cost insights would make it easier to manage. Additionally, while the dashboards are flexible, navigating and organizing them at scale can become slightly difficult. Better structuring or management options would help in larger environments.
JeroenDubbelman - PeerSpot reviewer
Director at Bitrate
The product is extremely valuable and provides a lot of functionalities and visibility to organizations
The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"Datadog provides a lot of value in terms of adding monitoring and observability to our app."
"Datadog agents act as an integration to different services, providing easy access and management."
"Metric graphing and Dashboards are the most valuable features because they give us good observability into our system and work well to alert us when interesting things happen."
"Datadog has impacted my organization positively as this is our main observability tool when it comes to monitoring services, traces, and all resources within key services."
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"Datadog has had a significant positive impact on our organization overall, particularly in visibility, reliability, and cost efficiency, allowing us to centralize metrics, logs, and traces across our cloud, moving from reactive to proactive monitoring, with improvements including faster incident detection and resolution, enhanced service reliability, better cost and resource optimization, and shared dashboards providing the engineering and product teams a single source of truth for system health and performance, thus enhancing our overall observability and operational efficiency."
"The score-based application performance ratings help the network team."
 

Cons

"If I could change one thing about Datadog, it would be the pricing, as it has extraordinary functionality, but the pricing is somewhat expensive, and as we increase the number of servers and monitoring services, the cost increases."
"I think better access to their engineers when we have a problem could be better."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"In terms of application monitoring, Datadog is not up to the level that New Relic is."
"The Log Explorer could be better. I don't think it has log manipulation as Splunk does."
"I think Datadog can be improved by continually finding errors and making things easy to see and customize."
"Datadog could be improved if the menu system was a little clearer and less cluttered, making it easier to navigate."
"The real issue with this product is cost control."
"The product must start using a bit more machine learning and AI, especially for security."
 

Pricing and Cost Advice

"The price is better than some competing products."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"The tool is very pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
Comms Service Provider
19%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: October 2026.
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