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Datadog vs Viavi Observer Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
186
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (9th)
Viavi Observer Platform
Ranking in Network Monitoring Software
103rd
Average Rating
0.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Datadog is 4.2%, down from 4.7% compared to the previous year. The mindshare of Viavi Observer Platform is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
JeroenDubbelman - PeerSpot reviewer
The product is extremely valuable and provides a lot of functionalities and visibility to organizations
The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."
"The solution allows flexibility and heightened observability for presenting data, creating indicators, and setting service-level objectives."
"The logging in general is one of my favorite features."
"The selection of monitors is a big feature I have been working with."
"APM is great and has provided low-effort out-of-the-box observability for various services."
"With Datadog I can look at the health of the technology stack and services."
"It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there."
"Even if we don't end up using Datadog, it revealed problems and optimizations to us that weren't obvious before."
"The score-based application performance ratings help the network team."
 

Cons

"Network device and performance monitoring could be improved, as we've faced some limitations in this area."
"Lately, chat support has a longer waiting time."
"The product can be improved by allowing the grouping of APIs to add variables. That way, any API with a unique ID could be grouped together."
"Even though it is powerful on its own, the UI-based design lacks elegance, efficiency, and complexity."
"I'd like to see better pricing and more integration in the next release."
"Could be a little more user friendly."
"The solution needs to integrate AI tools."
"I would also like to see an improvement in the server's data extraction times, as sometimes it can take up to ten minutes to download a report for a critical issue that is costing us money."
"The product must start using a bit more machine learning and AI, especially for security."
 

Pricing and Cost Advice

"While it is an expensive product, I would rate the pricing level at four out of five."
"The cost is high and this can be justified if the scale of the environment is big."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"The tool is very pricey."
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Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about Viavi Observer Platform?
The score-based application performance ratings help the network team.
What is your experience regarding pricing and costs for Viavi Observer Platform?
The tool is very pricey. It is a challenge. I rate the pricing a ten out of ten.
What needs improvement with Viavi Observer Platform?
Customers must understand what Viavi offers. The product offers so much value that it hasn’t been able to demonstrate it to the customers. The product must start using a bit more machine learning a...
 

Comparisons

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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: January 2025.
831,265 professionals have used our research since 2012.