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Datadog vs Viavi Observer Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
9th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (3rd), Log Management (4th), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (2nd), Cloud Security Posture Management (CSPM) (8th), AI Observability (1st)
Viavi Observer Platform
Ranking in Network Monitoring Software
99th
Average Rating
0.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.1%, down from 2.9% compared to the previous year. The mindshare of Viavi Observer Platform is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.1%
Viavi Observer Platform0.3%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at HR Software Solution
Unified monitoring has improved incident response and now reduces root cause analysis time
One area where Datadog can be improved is around alert quality. In the beginning, it tends to generate many alerts, and without proper tuning, many of them are not actionable. It would help if there were more built-in guidance or smarter defaults to reduce noise. Another improvement area is cost visibility and control. As log and metric ingestion increases, it has not always been straightforward to track which data is driving the cost. More granular and real-time cost insights would make it easier to manage. Additionally, while the dashboards are flexible, navigating and organizing them at scale can become slightly difficult. Better structuring or management options would help in larger environments.
JeroenDubbelman - PeerSpot reviewer
Director at Bitrate
The product is extremely valuable and provides a lot of functionalities and visibility to organizations
The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The service catalog helped improve our organization by giving a good view of the flow for our microservices applications."
"Straightforward to integrate and automate."
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"We have way more observability than what we had before - on the application and the overall system."
"The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"It has turned into an operational dashboard; if you feel something is going wrong, you can immediately open up Datadog, and it has been our go-to application because we know the answer will be there."
"By leveraging AWS's functionality, we have increased our application's security and sped up the deployment process."
"The score-based application performance ratings help the network team."
 

Cons

"For specialized support, it feels like you're under-staffed, having to wait days/weeks for a solution is a big NO-NO."
"Support via tickets is absolutely terrible. It's the one obvious bad spot for Datadog."
"The error traceability is an area that can be improved."
"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."
"The pricing nowadays is quite complex."
"Technical support is slow. It takes forever to get responses from the support team."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"The cost does add up quickly, so it can be some effort to justify the necessary outlay to those paying the bills."
"The product must start using a bit more machine learning and AI, especially for security."
 

Pricing and Cost Advice

"Our licensing fees are paid on a monthly basis."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"The solution's pricing depends on project volume."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"The price is better than some competing products."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"This solution is budget friendly."
"The tool is very pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
Comms Service Provider
19%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: October 2026.
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