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Datadog vs Viavi Observer Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
208
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (4th), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
Viavi Observer Platform
Ranking in Network Monitoring Software
94th
Average Rating
0.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.5%, down from 3.5% compared to the previous year. The mindshare of Viavi Observer Platform is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.5%
Viavi Observer Platform0.3%
Other97.2%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
JeroenDubbelman - PeerSpot reviewer
Director at Bitrate
The product is extremely valuable and provides a lot of functionalities and visibility to organizations
The score-based application performance ratings help the network team. Often, customers have a siloed environment for security, applications, and servers. The network team is always asked to do troubleshooting. Being able to know how well an application worked in the past and what's happening today is really helpful. If someone has a complaint and the network team says that the problem is not on their side, they must be able to demonstrate it accurately. The network team is often given the least budget and the least number of employees. So, they must be able to troubleshoot and pinpoint problems as fast as possible. If it’s a network issue, they must fix it. However, if it is a cloud problem, an ISP problem, or a problem within the server or application environment, they must be able to demonstrate it clearly. It is the real benefit they get from the solution. Some of our customers are financial institutions. They use the tool for traffic accounting, especially when they get charged by ISPs or carriers for the amount of traffic they are using. In South Africa, we have banks that pay the service providers to allow customers to use their banking apps for free. The bank pays for it, not the customers. So, they need to compare to ensure they are paying for what has been used. Viavi enables them to do that. It is pretty much the best there is in the world. There is nothing to beat it. The product is extremely valuable and provides a lot of functionalities. It's really impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has offered increased visibility via logging APM, metrics, RUM, etc."
"Dashboards are helpful for reviewing occasionally to get a higher-level overview of what's happening."
"Overall, the Data UI and the usability of customer features continue to improve."
"When I reflect on the ways we used to track down issues, I can't imagine how we ever managed before Datadog."
"Datadog has impacted our organization positively since we were previously using AppDynamics and then we switched to Datadog, which improved a lot in our alerting and monitoring in the infrastructure space and application space, allowing us to monitor business transactions and take proactive action before an end user reports it."
"The pricing model makes more sense than what we paid for against other competitors."
"Its integration definitely stands out, providing seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor, while visualizations have become simpler with dashboards and we are getting visibility into systems, services, and apps stack through a single pane of glass, which is good."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"The score-based application performance ratings help the network team."
 

Cons

"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."
"I would like to see the integration between PagerDuty and Datadog improved. The tags in Datadog don't match those in PagerDuty, and we have to make it work."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what."
"Datadog could be improved with a simpler graphical user interface that can be extended to non-technical users, such as a CXO, if they want to review the dashboard overall for current tickets and the ticketing dashboard."
"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."
"Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."
"I would like testing for data in the future."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"The product must start using a bit more machine learning and AI, especially for security."
 

Pricing and Cost Advice

"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"The cost is high and this can be justified if the scale of the environment is big."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"Our licensing fees are paid on a monthly basis."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"They prefer monthly subscriptions."
"Licensing is based on the retention period of logs and metrics."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"The tool is very pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
18%
Manufacturing Company
11%
Comms Service Provider
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise46
Large Enterprise99
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: April 2026.
889,855 professionals have used our research since 2012.