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Dayforce HCM vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Ranking in Cloud HCM
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Management (9th), Talent Intelligence (3rd)
MHR iTrent
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (15th)
 

Mindshare comparison

As of April 2025, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.9%, down from 3.1% compared to the previous year. The mindshare of MHR iTrent is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Thomas Noorkah - PeerSpot reviewer
Greatly improved our efficiency with its integrated time and attendance module
Dayforce has given us near to real-time access to time sheets and clockings since it has an integrated time and attendance module. Within six minutes of someone clocking in, we can see them on the timesheets. Dayforce has enabled us to smooth out our payroll system so not everything is happening at the end of the payroll cycle. We can see the impacts during the week and make it a lot more manageable. It's also been helpful for benefits administration with employees being able to file life and work events online. They can access their pay stubs, request leave, change their address, update their direct deposit details, and other things. We've become much more efficient, and much less paper driven.
reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Employees like being able to see what entitlements/balances that they have for their time away."
"The fact that the time and attendance system is built into the HRIS is very valuable because, in the past, we had to use two different systems."
"I have not encountered many bugs, and in the rare instances where problems occurred, Ceridian Dayforce HCM promptly fixed them. Stability-wise, I rate the solution a nine out of ten."
"Ceridian Dayforce HCM is a stable product."
"The integrated time clock has provided efficiencies in payroll, as we no longer have to decipher handwritten time sheets and input them into the system."
"We have been able to automate many of our manual processes."
"Dayforce has transformed how we operate by saving us time, paper, accuracy, money, and the employee/supervisor experience."
"Great time and attendance payroll and benefits administration which has improved our efficiency."
"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
 

Cons

"I would like the solution to improve its customer service communication."
"Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users."
"The reporting could be improved."
"The solution has a lot of glitches."
"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc."
"Many things are presented as though they will be included with the system but then require costly upgrades."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
 

Pricing and Cost Advice

"Negotiate for everything you want."
"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"We found the setup costs and pricing to be very reasonable."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
53%
Computer Software Company
7%
Manufacturing Company
5%
Comms Service Provider
5%
Educational Organization
20%
Computer Software Company
16%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Ceridian Dayforce HCM?
The solution's payroll portion is very streamlined.
What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
 

Comparisons

 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

ACCO Brands
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about Dayforce HCM vs. MHR iTrent and other solutions. Updated: March 2025.
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