ESET PROTECT Enterprise and Trend Micro Worry-Free Services Suites are prominent competitors in the cybersecurity solutions category. ESET PROTECT Enterprise gains user satisfaction for its pricing and support, while Trend Micro edges in features and customer satisfaction.
Features: ESET PROTECT Enterprise offers strong malware protection, detailed threat reports, and enhanced threat response. Trend Micro Worry-Free Services Suites provides cloud-based security capabilities, easy integration, and comprehensive endpoint protection.
Room for Improvement: ESET PROTECT Enterprise can enhance scalability, advanced reporting, and analytic capabilities. Trend Micro Worry-Free Services Suites could improve notification management, user accessibility, and streamline interface design.
Ease of Deployment and Customer Service: ESET PROTECT Enterprise offers straightforward deployment with occasional customer service delays. Trend Micro Worry-Free Services Suites ensures a swift deployment process paired with responsive customer service.
Pricing and ROI: ESET PROTECT Enterprise is praised for cost-effectiveness and measurable ROI, attracting budget-conscious users. Trend Micro Worry-Free Services Suites, while pricier, provides strong ROI through its extensive feature set.
The return on investment is excellent due to its functionality and ease of installation.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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