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FortiMonitor vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in Network Monitoring Software
14th
Ranking in IT Alerting and Incident Management
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (14th), Digital Experience Monitoring (DEM) (3rd)
NinjaOne
Ranking in Network Monitoring Software
30th
Ranking in IT Alerting and Incident Management
10th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, down from 0.7% compared to the previous year. The mindshare of NinjaOne is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

JaimeVasquez - PeerSpot reviewer
Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management
We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiMonitor's dashboard is very informative and user-friendly."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"FortiMonitor is 100% stable."
"The product's initial setup phase is easy."
"It provides the best firewall features."
"Overall, I would recommend FortiMonitor to others."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"Fortinet's customer support is very good."
"NinjaOne's best feature is its monitoring."
"Good at managing updates and for remote support."
"The most important aspect of this tool is the security it provides our company."
"NinjaOne is a great product. It is working and it is always developing."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
 

Cons

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"NinjaOne's reporting module is cumbersome."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"Lacks sufficient integrations with other PSAs."
"The NinjaOne distribution server is highly dependent on an active directory."
"I would like to see more scripts for PowerShell commands."
 

Pricing and Cost Advice

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"FortiMonitor's price is very high."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"There are additional costs needed for certain functionality, such as scalability."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"Its pricing is great."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"The pricing is reasonable and cheaper than ConnectWise."
"We currently pay $1.20 per device on a monthly basis."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"NinjaRMM uses a subscription model."
"We got a pretty good deal. It was fairly affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
29%
Manufacturing Company
7%
Retailer
6%
Non Profit
5%
Computer Software Company
16%
Retailer
8%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What do you like most about FortiMonitor?
In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Comparisons

 

Also Known As

Panopta
No data available
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
Status Pros, Mitchell and Company
Find out what your peers are saying about FortiMonitor vs. NinjaOne and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.