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Huntress Managed EDR vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Huntress Managed EDR delivers high ROI through cost reduction, efficient threat monitoring, and simplified management, enhancing overall security.
Sentiment score
7.3
SentinelOne Singularity Complete enhances security, efficiency, and savings by integrating functions, reducing response times, and decreasing labor costs.
We saw the benefits of Huntress Managed EDR immediately after deployment.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.7
Huntress Managed EDR provides exceptional, responsive customer service with knowledgeable, proactive support, enhancing user satisfaction through clear communication.
Sentiment score
7.2
SentinelOne receives praise for efficient support but faces criticism for slow responses during critical issues and limited interactive options.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
 

Scalability Issues

Sentiment score
8.3
Huntress Managed EDR is scalable and cost-effective, with easy management for businesses, supporting growth with its cloud design.
Sentiment score
8.0
SentinelOne Singularity Complete is scalable, adaptable, and integrates seamlessly, efficiently managing thousands of endpoints across diverse infrastructures.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
SentinelOne Singularity Complete is very scalable.
 

Stability Issues

Sentiment score
8.2
Huntress Managed EDR is stable, resource-efficient, with minimal issues, excellent troubleshooting support, and occasional minor Windows compatibility problems.
Sentiment score
7.8
SentinelOne Singularity Complete is reliable with minimal outages, strong performance, and minor issues, excelling in agent management.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

Huntress Managed EDR needs improved threat alerts, integration, customization, macOS support, automation, API capabilities, and language expansion.
Users seek improvements in SentinelOne, including UI, integration, pricing, support, automation, resource management, and communication on upgrades.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

Huntress Managed EDR offers competitive pricing with flexible structures and excellent value, competing well against alternatives like BlackPoint.
SentinelOne Singularity Complete offers competitive pricing with discounts, appealing for large deployments due to its comprehensive security features.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
 

Valuable Features

Huntress Managed EDR offers efficient threat isolation, seamless deployment, proactive SOC, and integration, enhancing security while reducing costs.
SentinelOne Singularity Complete provides autonomous threat detection, rollback capabilities, and deep visibility for enhanced cybersecurity and endpoint control.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
202
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (4th)
 

Mindshare comparison

As of November 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Huntress Managed EDR is 3.1%, up from 1.3% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.6%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.6%
Huntress Managed EDR3.1%
Other91.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Daniel Giacomelli - PeerSpot reviewer
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Insurance Company
6%
Retailer
5%
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise77
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4. It could be improve...
What is your primary use case for Huntress?
We use Huntress Managed EDR as part of our tech offering for enhanced security, especially for small and medium businesses.
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Huntress Managed EDR vs. SentinelOne Singularity Complete and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.