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HyperScience vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
HyperScience's customer service is praised for responsiveness, effective customization, and in-house support, with users expressing overall satisfaction.
Sentiment score
8.2
WorkFusion's support is generally fast and helpful, resolving issues effectively, though some users report occasional delays.
 

Room For Improvement

Sentiment score
6.0
HyperScience aims to improve usability, expand language support, automate forms, and enhance integration with RPA tools and APIs.
Sentiment score
3.8
WorkFusion needs better ERP integration, user interface, AI features, and support for mid-sized businesses with simplified processes.
 

Scalability Issues

Sentiment score
7.3
HyperScience scales efficiently, supporting diverse sectors with adaptable automation, despite some configuration challenges and variable user numbers.
Sentiment score
6.8
WorkFusion scales effectively with flexible infrastructure and support, handling extensive deployments and adapting to dynamic business needs.
 

Setup Cost

Sentiment score
5.4
Enterprise buyers had mixed pricing experiences, with some finding HyperScience affordable and others expensive, needing direct inquiry for details.
No sentiment score available
Enterprise buyers find WorkFusion's pricing flexible and negotiable, though initial costs can be high compared to alternatives.
 

Stability Issues

No sentiment score available
HyperScience delivers stable and reliable performance, though enhancements in language support and dictionary validations are needed.
No sentiment score available
WorkFusion is stable with minor memory concerns, offering robust performance and reliable integration, praised for handling large volumes.
 

Valuable Features

Sentiment score
8.6
HyperScience offers advanced OCR for handwritten documents, with high accuracy, AI enhancements, and robust user training and reporting.
Sentiment score
8.3
WorkFusion excels with its user-friendly tools, AI-driven automation, machine learning for document processing, and seamless integration capabilities.
 

Categories and Ranking

HyperScience
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Intelligent Document Processing (IDP)
8th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
Process Automation (19th), Robotic Process Automation (RPA) (14th)
 

Mindshare comparison

As of November 2024, in the Intelligent Document Processing (IDP) category, the mindshare of HyperScience is 9.4%, up from 9.4% compared to the previous year. The mindshare of WorkFusion is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Pavan Balaji - PeerSpot reviewer
Performs well on handwritten text and on checkboxes; lacks sufficient language options
The solution lacks support for a variety of languages. It supports three or four languages, whereas other vendors support 60 languages. I'd also like to see some improvement in the various dictionaries, including address validation dictionaries, or phone number validation dictionaries, those things need to be improved. It provides a machine confidence score but doesn't give accuracy scores.
Brock Miller - PeerSpot reviewer
Helps improve our accuracy and compliance, but the analytics module can be confusing
Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and other model metrics. The workspace is very easy to use, similar to any other case management tool. The analytics module, on the other hand, can be confusing at times and could benefit from some improvements. The biggest challenge I've had with WorkFusion is employee turnover. On both of my projects with them, the primary developer, the PMO, and some of the product SMEs have all turned over. There's been a lot of turnover in their organization over the past two years.
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
8%
Insurance Company
8%
Financial Services Firm
27%
Computer Software Company
15%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...
What needs improvement with WorkFusion?
For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...
 

Comparisons

 

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Overview

 

Sample Customers

Hyperscience's customers are some of the top enterprises in the Insurance, Government, Financial Services, and Healthcare industries.
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about HyperScience vs. WorkFusion and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.