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IBM Engineering Workflow Management vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

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Sentiment score
7.6
ServiceNow Strategic Portfolio Management is scalable, customizable, and ideal for large enterprises, despite occasional hosting performance issues.
 

Valuable Features

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Sentiment score
8.2
ServiceNow Strategic Portfolio Management offers user-friendly, integrated project management with Agile features and comprehensive demand, resource, and analytics tools.
 

Room For Improvement

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Sentiment score
5.0
ServiceNow's Strategic Portfolio Management needs better usability, integration, reporting, and support, with room for enhanced automation and Agile features.
 

Stability Issues

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Sentiment score
7.7
ServiceNow Strategic Portfolio Management is highly stable, with responsive support despite occasional slow performance during large tasks or customizations.
 

Customer Service

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Sentiment score
7.8
ServiceNow Strategic Portfolio Management support is praised for effectiveness, though some users desire faster response times and personalized assistance.
 

Setup Cost

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ServiceNow Strategic Portfolio Management is pricey and complex, often benefiting larger enterprises more than medium-sized companies.
 

Categories and Ranking

IBM Engineering Workflow Ma...
Ranking in Enterprise Agile Planning Tools
10th
Average Rating
6.6
Number of Reviews
16
Ranking in other categories
Software Configuration Management (5th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
31
Ranking in other categories
Project Portfolio Management (2nd)
 

Mindshare comparison

As of November 2024, in the Enterprise Agile Planning Tools category, the mindshare of IBM Engineering Workflow Management is 0.9%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.9%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Suvajit Chakraborty - PeerSpot reviewer
Offers good traceability elements but UI needs improvement
There is room for improvement in the UI. The UI has to improve a lot compared to the competitive tools, like Atlassian Jira, for example. It's very easy to use. It is easy to manage and easy to use. Anybody can learn it right quickly and start with it. But IBM ELM is something where somebody has to have good knowledge, training, and understanding and then only start using it. But there's a big known knowledge curve for IBM ELM. But once that is there, it's normally; organizations do have their own internal team to basically manage it IBM ELM portfolio, the tool chain. So if they have internal teams who are doing it for quite some time, not something new, then it is definitely better. But if there's if somebody is starting new, definitely there is a knowledge curve time it can take at least a year or maybe a couple of years before they can start realizing the benefits.
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
21%
Government
15%
Computer Software Company
12%
Healthcare Company
8%
Financial Services Firm
15%
Manufacturing Company
13%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Engineering Workflow Management?
We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data.
What is your experience regarding pricing and costs for IBM Engineering Workflow Management?
I've heard IBM Engineering Workflow Management is more expensive than other tools. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
What needs improvement with IBM Engineering Workflow Management?
It's becoming less relevant for us, as we move to cloud-based and more contemporary cloud-based SCM systems such as GitHub. As new JDKs have been released over the years, tooling support in new rel...
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is average. They always have some extra options to add. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with ServiceNow Strategic Portfolio Management?
If we have enough information, we can address issues from the cloud to the top level of the organization. This allows us to see if our resources are being allocated properly from an executive persp...
 

Also Known As

IBM Rational Team Concert (IBM ALM), IBM RTC
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Learn More

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Overview

 

Sample Customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about IBM Engineering Workflow Management vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.