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IBM Engineering Workflow Management vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Engineering Workflow Ma...
Ranking in Enterprise Agile Planning Tools
10th
Average Rating
6.6
Number of Reviews
16
Ranking in other categories
Software Configuration Management (5th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.0
Number of Reviews
31
Ranking in other categories
Project Portfolio Management (2nd)
 

Mindshare comparison

As of November 2024, in the Enterprise Agile Planning Tools category, the mindshare of IBM Engineering Workflow Management is 0.9%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.9%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Suvajit Chakraborty - PeerSpot reviewer
Oct 31, 2023
Offers good traceability elements but UI needs improvement
There is room for improvement in the UI. The UI has to improve a lot compared to the competitive tools, like Atlassian Jira, for example. It's very easy to use. It is easy to manage and easy to use. Anybody can learn it right quickly and start with it. But IBM ELM is something where somebody has to have good knowledge, training, and understanding and then only start using it. But there's a big known knowledge curve for IBM ELM. But once that is there, it's normally; organizations do have their own internal team to basically manage it IBM ELM portfolio, the tool chain. So if they have internal teams who are doing it for quite some time, not something new, then it is definitely better. But if there's if somebody is starting new, definitely there is a knowledge curve time it can take at least a year or maybe a couple of years before they can start realizing the benefits.
Srinivasa Neelapu - PeerSpot reviewer
Jun 7, 2024
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Work distribution among team members and accountability for completion with a clearer picture."
"It was an all-in-one solution for source code, integrated source control, defect tracking, and project planning."
"All of the features work together to provide a powerful holistic solution - from the dashboard all the way through to security."
"Agile templates give us a standard methodology for every Agile project. Also, the ability to create our own object types and linkages to features/epics allows us to enhance the verification of feature readiness."
"We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data."
"The most valuable features of the solution are highly customizable reports and visibility for all the higher management."
"Traceability reporting is inbuilt and includes all your requirements."
"Good for managing stories, sprints, hydration and releases."
"The most valuable feature of ServiceNow Strategic Portfolio Management is its end-to-end processes, which enable us to manage strategies from start to finish. It covers idea management to implementation and beyond. Real-time analytics in ServiceNow SPM significantly supports our operational decision-making processes."
"Stable and scalable solution."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The resource manager is useful."
"The performance is good."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The solution is scalable."
 

Cons

"Teams need clearer pictures of resource availability in charts and dashboards along with plans."
"The solution is very heavily vendor dependent."
"If you have multiple projects on one server, the tool becomes very slow, and some reports take longer to load."
"Some administrative tasks are difficult to perform. These could be simplified."
"It's becoming less relevant. For example, Maven has evolved, and in its later versions, there are plugins for integrating with source control systems, such as Git-based systems. Support for these plugins is diminishing."
"We have encountered issues with stability. We have seen where the entire system kind of goes for a toss when certain people use certain types of queries, which are very costly. Then the system kind of slows down a bit, and we have to monitor it."
"Lacks ability to customize and reporting can be slow."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"ServiceNow need to focus on internal empowerment rather than awareness to drive the change."
"The price is too high."
"I would like to see some artificial intelligence incorporated into the management functions."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
 

Pricing and Cost Advice

"Licensing: The solution cost is high and should be brought down to increase competition."
"It's an expensive investment to make, so the decision should be driven on individual requirements."
"I've heard IBM Engineering Workflow Management is more expensive than other tools."
"It is not a free tool. We use a token-based licensing model, which is specific to IBM. The cost per token is around $115-$120."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"The licensing is based on metrics and is tailored to customer's needs."
"I would rate the cost as five out of ten."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The tool is expensive."
"The pricing is negotiable based on the contract and licensing perspective."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"The cost of the solution should not be more than $50,000 annually."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Government
15%
Computer Software Company
11%
Healthcare Company
8%
Financial Services Firm
15%
Manufacturing Company
13%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Engineering Workflow Management?
We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data.
What is your experience regarding pricing and costs for IBM Engineering Workflow Management?
I've heard IBM Engineering Workflow Management is more expensive than other tools. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
What needs improvement with IBM Engineering Workflow Management?
It's becoming less relevant for us, as we move to cloud-based and more contemporary cloud-based SCM systems such as GitHub. As new JDKs have been released over the years, tooling support in new rel...
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is average. They always have some extra options to add. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with ServiceNow Strategic Portfolio Management?
If we have enough information, we can address issues from the cloud to the top level of the organization. This allows us to see if our resources are being allocated properly from an executive persp...
 

Also Known As

IBM Rational Team Concert (IBM ALM), IBM RTC
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Learn More

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Overview

 

Sample Customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about IBM Engineering Workflow Management vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.