IBM SevOne Network Performance Management (NPM) vs WhatsUp Gold comparison

IBM and Progress Software are both solutions in the Network Monitoring Software category. IBM is ranked #37 with an average rating of 8.0, while Progress Software is ranked #26 with an average rating of 9.5. IBM holds a 1.0% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

1,885 Views
1,064 Comparison Views

96% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,789 Views
1,432 Comparison Views

85% willing to recommend

IBM SevOne Network Performa...

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

WhatsUp Gold and IBM SevOne Network Performance Management (NPM) compete in the network monitoring solutions category. IBM SevOne NPM appears to have the upper hand with its advanced feature set, justifying its higher price for many users.

Features: WhatsUp Gold offers intuitive network monitoring, application monitoring capabilities, and user-friendly interfaces. IBM SevOne NPM provides comprehensive data collection, powerful analytics, and advanced monitoring features.

Room for Improvement: WhatsUp Gold could improve scaling, expand integration options, and enhance reporting features. IBM SevOne NPM users note the complexity, a steep learning curve, and the need for a more user-friendly interface.

Ease of Deployment and Customer Service: WhatsUp Gold users find deployment straightforward and customer service responsive. IBM SevOne NPM users experience a more involved deployment but acknowledge robust support once operational.

Pricing and ROI: WhatsUp Gold is known for competitive pricing and good ROI. IBM SevOne NPM, though more expensive, is seen as worth the investment due to its advanced features.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold Report (Updated: April 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold

April 2025

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Helped 847,959 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

37th

Ranking in Server Monitoring

18th

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (44th), Cloud Monitoring Software (29th)

WhatsUp Gold

Ranking in Network Monitoring Software

26th

Ranking in Server Monitoring

14th

Ranking in IT Infrastructure Monitoring

27th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (24th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With this tool it is interesting to show the info to the client and explain where the traffic is."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"The monitoring of the network is very customizable. That is its unique feature."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"Scalability. I have never had to worry about how to handle really big environments."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

More IBM SevOne Network Performance Management (NPM) pros

"Our local support team provides excellent service."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The threshold alerting is the most valuable feature."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"It handles the basics of monitoring."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The installation and configuration process are easy."

More WhatsUp Gold pros

Cons

"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."

"Software upgrades can be tricky is not easy."

"SevOne should work with the graphs legend functionality."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

More IBM SevOne Network Performance Management (NPM) cons

"We can never achieve or get a good picture of the network topology."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"The product is old and not updated."

"The technical support does not bother to respond."

More WhatsUp Gold cons

Pricing and Cost Advice

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"There are cheaper solutions available."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"Prices per license are not huge, but they exist."

"It is inexpensive compared to other monitoring tools."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"Pricing is reasonable compared to other products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"There is a license needed to use WhatsUp Gold."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"This is a well priced solution."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The most valuable feature is the cost compared to other solutions."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

16%

Computer Software Company

14%

Legal Firm

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SevOne Network Data Platform?

I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...

See all answers

What is your experience regarding pricing and costs for SevOne Network Data Platform?

The tool is not expensive. We were able to negotiate with SevOne on pricing.

See all answers

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

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Compared 10% of the time

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Compared 9% of the time

NETSCOUT nGeniusONE vs IBM SevOne Network Performance Management (NPM)

Compared 9% of the time

Zabbix vs IBM SevOne Network Performance Management (NPM)

Compared 9% of the time

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Grafana vs WhatsUp Gold

Compared 13% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 9% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

Nagios XI vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

April 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Buyer's Guide

WhatsUp Gold

March 2025

Download WhatsUp Gold product report

Also Known As

SevOne

No data available

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold

April 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold

Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold and other solutions. Updated: April 2025.

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