IBM SevOne Network Performance Management (NPM) vs WhatsUp Gold comparison

IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

40th

Ranking in Server Monitoring

18th

Ranking in IT Infrastructure Monitoring

41st

Ranking in Log Management

43rd

Ranking in Cloud Monitoring Software

29th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

24th

Ranking in Server Monitoring

15th

Ranking in IT Infrastructure Monitoring

19th

Ranking in Log Management

35th

Ranking in Cloud Monitoring Software

21st

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (26th), Configuration Management (20th), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, up from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.3%
IBM SevOne Network Performance Management (NPM)	1.0%
Other	96.7%

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SevOne really did a number for us, during the pandemic, of isolating which load balances were overloaded with users working from home, so that right there was worth its weight in gold because the management created all these reports for load balancers for access for remote workers and that's all they focused on for a couple of months."

"While some competitors have a feature here or there that might be better on the whole, this is the best solution for us on the market for the dollar with the simplest ramp up and ease of administration."

"But it is a good tool that works nicely; so far, we don't regret it."

"SevOne enables us to look at the data and see that the customer has disconnected so we can stop billing and reimbursing them."

"It is one of the most important systems we have in our environment for monitoring devices."

"SevOne excels at gathering performance metrics and then making them quickly accessible in ways that I want to view them."

"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."

"SevOne provides us with continuous analytics of our network and that gives us an idea of the health of our network, where our weaknesses are, and what needs to be fixed."

More IBM SevOne Network Performance Management (NPM) pros

"The threshold alerting is the most valuable feature."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The user interface is good enough."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

"It is stable."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The documentation is very good."

"The most valuable feature is the monitoring of resources."

More WhatsUp Gold pros

Cons

"They have all been good at trying to understand our use and business, but some push the sale too hard and that is a turn off."

"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

"The support is excellent, but the features are average."

"The only thing that worries me with SevOne is that they were acquired by Turbonomic and now by IBM."

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"User-friendly, multi-tenancy."

More IBM SevOne Network Performance Management (NPM) cons

"There is a very big gap in the support."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The point system is not clear and clarity around this would improve our understanding of the system."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"We can never achieve or get a good picture of the network topology."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"My understanding is that there are better products out there that do a better job."

More WhatsUp Gold cons

Pricing and Cost Advice

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"There are cheaper solutions available."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"It is inexpensive compared to other monitoring tools."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The price of WhatsUp Gold is good."

"The most valuable feature is the cost compared to other solutions."

"Pricing is reasonable compared to other products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Financial Services Firm

11%

Construction Company

10%

Computer Software Company

Manufacturing Company

11%

Financial Services Firm

11%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	45

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

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Product Reports

IBM SevOne Network Performance Management (NPM)

Download IBM SevOne Network Performance Management (NPM) product report

IBM SevOne Network Performance Management (NPM) report

WhatsUp Gold

Download WhatsUp Gold product report

Also Known As

SevOne

No data available

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold