IFS Cloud Platform and NinjaOne compete in the ERP and remote management sectors, respectively. Given the data comparison, NinjaOne appears to offer an edge in remote management and mobility, while IFS is noted for its comprehensive ERP functions.
Features: IFS Cloud Platform offers customizable ERP functions with a complex pricing matrix and rich warehouse capabilities, supporting detailed analytics and financial reporting. Its modular architecture and integration capabilities stand out. NinjaOne excels in remote management and monitoring, offering a comprehensive service catalog and superior mobility through an easy-to-use app and effective patch management, beneficial for device oversight.
Room for Improvement: IFS Cloud Platform may benefit from improved usability, workflow design, and reporting features, as well as enhanced integration across departments and better user feedback mechanisms. NinjaOne could improve its interface, reporting capabilities, and third-party integrations, with enhancements suggested for the ticketing system and remote access options to boost efficiency.
Ease of Deployment and Customer Service: IFS provides flexible deployment options with hybrid and on-premises capabilities, supported by a dedicated international team, though customer support experiences vary. NinjaOne is generally deployed on public clouds, offering reliable customer service with strong local support in specific regions.
Pricing and ROI: IFS employs user-based and flexible module pricing, considered expensive yet justified by its features, suitable for larger enterprises. NinjaOne offers an affordable subscription model, particularly appealing to educational institutions, with negotiable rates based on scale. Both platforms deliver substantial ROI, with IFS providing longer-term returns and NinjaOne noted for competitive monthly pricing.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
I would rate the stability a ten out of ten.
There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The pricing for NinjaOne is appropriate for small companies.
The price or licensing of NinjaOne is a little bit high.
There are fewer fields on the user screen compared to other products.
Every month, every quarter, I see new features, and it is always evolving.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.
IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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