LogMeIn Pro vs TeamViewer Tensor comparison

GoTo and TeamViewer are both solutions in the Remote Access category. GoTo is ranked #22 with an average rating of 9.0, while TeamViewer is ranked #7 with an average rating of 8.3. GoTo holds a 1.3% mindshare in VUS, compared to TeamViewer’s 6.6% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 100% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Pro and TeamViewer Tensor compete in the remote access solutions category. While users value LogMeIn Pro for pricing and support, TeamViewer Tensor's advanced feature set makes it a preferred choice for many.

Features:Users value LogMeIn Pro's seamless file transfer, efficient remote printing capabilities, and easy-to-use interface. TeamViewer Tensor is praised for its robust security features, versatile cross-platform compatibility, and advanced session recording functionalities. TeamViewer Tensor’s advanced functionalities give it a slight edge over LogMeIn Pro.

Room for Improvement:Users suggest that LogMeIn Pro could enhance its multi-monitor support, improve remote performance under low bandwidth, and offer better mobile app integration. For TeamViewer Tensor, users request a smoother update process, quicker customer service response times, and improved usability for non-technical users.

Ease of Deployment and Customer Service:LogMeIn Pro is noted for its straightforward deployment and responsive customer service. TeamViewer Tensor, while requiring a more complex setup, provides excellent customer support once deployed. The differences lie in the ease of initial deployment and support levels.

Pricing and ROI:LogMeIn Pro is commended for its reasonable setup costs and solid return on investment. TeamViewer Tensor, although more expensive, offers high value thanks to its extensive features and enhanced security measures. Users recognize that higher costs are justified by TeamViewer Tensor’s comprehensive offering.

To learn more, read our detailed LogMeIn Pro vs. TeamViewer Tensor Report (Updated: April 2025).

Buyer's Guide

LogMeIn Pro vs. TeamViewer Tensor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of LogMeIn Pro is 1.3%, up from 1.0% compared to the previous year. The mindshare of TeamViewer Tensor is 6.6%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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IanWeekes

Technical Architect at National Grid

A cost-effective cloud solution to work on multiple devices

TeamViewer Tensor supports internal and external customers with IT support issues, enabling them to work on multiple operating systems and devices, such as laptops, desktops, tablets, and phones We focused on ensuring seamless connectivity to all devices and operating systems. At the time of its…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."

"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."

"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."

"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."

"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."

"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."

"It provides control over all mobile devices that are being connected to the corporate network."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

More Microsoft Intune pros

"The remote services feature is definitely the most valuable, along with the capability to print remotely."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"User interface."

"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"Scalability-wise, I rate the solution a ten out of ten."

"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

More LogMeIn Pro pros

"The most valuable feature of TeamViewer Tensor is the remote access."

"Remote desktop sharing is one valuable feature of the solution."

"This product is very simple to use and you can connect whether you are behind a firewall or not."

Cons

"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."

"Microsoft Intune needs to improve the initial login process."

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."

"Intune endpoint analytics can be challenging."

"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."

"The reporting could be improved, as it's pretty poor compared to other products of this type."

"Lacking in features such as Wi-Fi and network security."

"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."

More Microsoft Intune cons

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"The only issue is that they could have a tier between 10 seats and 50."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"The high pricing of the product is its only shortcoming that needs improvement."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

More LogMeIn Pro cons

"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

"The solution could include more AI (Artificial Intelligence)."

"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

Pricing and Cost Advice

"Our enterprise agreement includes Microsoft Intune at no additional cost."

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"Its price is quite okay. I wish they provide certain additional features with the same license."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"The solution is cost-efficient."

More Microsoft Intune pricing and cost advice

"The company does not scale the price based upon use."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. "

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"It is very good."

More LogMeIn Pro pricing and cost advice

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

"The pricing is a little bit on the higher side."

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Top Industries

By visitors reading reviews

Educational Organization

22%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Educational Organization

Computer Software Company

15%

Manufacturing Company

11%

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

See all answers

What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

See all answers

What needs improvement with LogMeIn Pro?

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer Tensor?

The most valuable feature of TeamViewer Tensor is the remote access.

See all answers

What is your experience regarding pricing and costs for TeamViewer Tensor?

Our company chose the corporate licensing option for the solution, but TeamViewer Tensor attempted to push us towards...

See all answers

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Compared 5% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

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Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 42% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 19% of the time

LogMeIn Central vs LogMeIn Pro

Compared 10% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 7% of the time

GoToMyPC vs LogMeIn Pro

Compared 7% of the time

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TeamViewer vs TeamViewer Tensor

Compared 88% of the time

BeyondTrust Remote Support vs TeamViewer Tensor

Compared 3% of the time

LogMeIn Rescue vs TeamViewer Tensor

Compared 1% of the time

Microsoft Remote Desktop Services vs TeamViewer Tensor

Compared 1% of the time

NinjaOne vs TeamViewer Tensor

Compared 1% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

April 2025

Download LogMeIn Pro product report

Buyer's Guide

Remote Access

March 2025

Download TeamViewer Tensor product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

GE Oil & Gas, Android Police, Smartlaunch

Buyer's Guide

LogMeIn Pro vs. TeamViewer Tensor

April 2025

Free Report: LogMeIn Pro vs. TeamViewer Tensor

Find out what your peers are saying about LogMeIn Pro vs. TeamViewer Tensor and other solutions. Updated: April 2025.

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