LogMeIn Pro vs Workspace ONE UEM comparison

LogMeIn and Omnissa are both solutions in the Remote Access category. LogMeIn is ranked #20 with an average rating of 9.0, while Omnissa is ranked #3 with an average rating of 7.8. Additionally, 86% of LogMeIn users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

LogMeIn Pro

Read 20 LogMeIn Pro reviews

1,170 Views
803 Comparison Views

86% willing to recommend

Workspace ONE UEM

Read 100 Workspace ONE UEM reviews

9,037 Views
7,172 Comparison Views

83% willing to recommend

LogMeIn Pro

Workspace ONE UEM

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Pro and VMware Workspace ONE compete in remote access and device management. VMware Workspace ONE has the upper hand with its robust feature set despite higher costs.

Features: LogMeIn Pro is noted for remote access, file sharing, and session recording. VMware Workspace ONE stands out with device management, single sign-on, and comprehensive security features. VMware Workspace ONE’s features are considered more robust.

Room for Improvement: LogMeIn Pro needs better integration capabilities, performance enhancements, and a broader feature set. VMware Workspace ONE requires improvements in customer support response times, a less steep learning curve, and service.

Ease of Deployment and Customer Service: LogMeIn Pro is appreciated for quick setup and reliable customer support. VMware Workspace ONE has complex deployment with extensive initial configuration and mixed reviews on customer service.

Pricing and ROI: LogMeIn Pro is cost-effective with good ROI. VMware Workspace ONE has higher upfront costs and mixed opinions on ROI, but its extensive feature set is often viewed as worth the investment.

To learn more, read our detailed LogMeIn Pro vs. Workspace ONE UEM Report (Updated: August 2024).

Buyer's Guide

LogMeIn Pro vs. Workspace ONE UEM

August 2024

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Categories and Ranking

LogMeIn Pro

Ranking in Remote Access

20th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Workspace ONE UEM

Ranking in Remote Access

3rd

Average Rating

8.2

Number of Reviews

100

Ranking in other categories

Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Jun 27, 2023

Good remote services feature and easy to setup

I primarily used LogMeIn Pro for remote services. It allowed me to remotely access and troubleshoot computers without having to go on-site The solution has greatly facilitated the ability to repair computers remotely. The remote services feature is definitely the most valuable, along with the…

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Thiago Bassan

Post-Sales/ Architect at AMM

Jan 18, 2024

Optimizes IT efficiency and offers excellent technical support

I use VMware Identity Manager to make it easy for clients to access apps with one login VMware Identity Manager has saved IT time by eliminating the need for daily station visits and manual installations. Now, we deliver a virtual desktop environment to user groups, providing all the necessary…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"Being able to remote access my computer means I can work at night from my house."

"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."

"This is a very reliable product and I've never had it crash."

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."

"I can copy information and put it into a presentation that I may be putting together at another location."

More LogMeIn Pro pros

"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."

"Among the most important improvements is the ability to set up different groups with different deployment policies."

"The most valuable features are the ones that control the leaking."

"VMware Workspace ONE has been stable so far."

"The most valuable feature of VMware Workspace ONE is its reliability."

"We find it to be reliable."

"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."

"If an outside person tries to track or hack information, it is not possible without us being notified."

More Workspace ONE UEM pros

Cons

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"Remote Access for external and internal customers."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"The high pricing of the product is its only shortcoming that needs improvement."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

More LogMeIn Pro cons

"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."

"Sometimes, we have challenges with remote patching and remote version upgrades."

"VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness."

"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing."

"In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions."

"The product's initial setup phase was quite complex."

"We'd like to see a better connection to Microsoft Azure and a better connection with Check Point."

"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."

More Workspace ONE UEM cons

Pricing and Cost Advice

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"The company does not scale the price based upon use."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"Lower the price for an individual user. "

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"It is very good."

More LogMeIn Pro pricing and cost advice

"The solution is more expensive than Intune."

"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."

"The price of VMware Workspace ONE is expensive. However, for the features that are provided, the price is reasonable. There is a subscription to use the solution."

"We pay approximately $6.50 per user for the standard version. If you are paying for an enterprise license that includes VDI then it will cost approximately $25 per user on a monthly basis."

"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."

"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."

"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."

"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Computer Software Company

11%

Financial Services Firm

10%

Government

Computer Software Company

17%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

See all answers

What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

See all answers

What needs improvement with LogMeIn Pro?

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was ...

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...

See all answers

What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.

See all answers

Comparisons

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Compared 38% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 14% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 10% of the time

Dameware Remote Support vs LogMeIn Pro

Compared 8% of the time

Parallels Access vs LogMeIn Pro

Compared 8% of the time

More LogMeIn Pro Competitors

Microsoft Intune vs Workspace ONE UEM

Compared 35% of the time

Horizon 8 vs Workspace ONE UEM

Compared 10% of the time

Jamf Pro vs Workspace ONE UEM

Compared 9% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

LogMeIn Pro

September 2024

Download LogMeIn Pro product report

Buyer's Guide

Workspace ONE UEM

August 2024

Download Workspace ONE UEM product report

Also Known As

No data available

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Learn More

LogMeIn

Omnissa

Overview

Helping people and businesses access their digital lives from virtually anywhere, on any device.

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Sample Customers

The North Face, Slingbox, Lutron, The Weather Company

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

LogMeIn Pro vs. Workspace ONE UEM

August 2024

Free Report: LogMeIn Pro vs. Workspace ONE UEM

Find out what your peers are saying about LogMeIn Pro vs. Workspace ONE UEM and other solutions. Updated: August 2024.

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