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ManageEngine Endpoint Central vs Microsoft Intune vs Symantec Client Management Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Client Desktop Management Market Share Distribution
ProductMarket Share (%)
ManageEngine Endpoint Central19.6%
KACE Systems Management Appliance (SMA)12.1%
Symantec Client Management Suite12.0%
Other56.3%
Client Desktop Management
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune26.7%
Workspace ONE UEM11.4%
ManageEngine Endpoint Central9.1%
Other52.8%
Unified Endpoint Management (UEM)
Client Desktop Management Market Share Distribution
ProductMarket Share (%)
Symantec Client Management Suite12.0%
ManageEngine Endpoint Central19.6%
KACE Systems Management Appliance (SMA)12.1%
Other56.3%
Client Desktop Management
 

Featured Reviews

SR
Manager - IT at Milliman
The user-friendly interface and effective patch management streamline server maintenance
There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central. The support team mentions that the software may not be updated in their database yet, which requires us to raise a request for their database update. This lack of regular database updates has been an issue. Additionally, Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands. Support for Linux, such as CentOS or Ubuntu, would be highly beneficial.
AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
"The most valuable feature of this solution is the Patch Management."
"Everything is easily centralized and managed under this one product."
"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."
"The solution is definitely scalable."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"All of Desktop Central's features are valuable, especially its simplicity."
"Overall, the best features of Microsoft Intune are its ease of management and robust security protocols, which are what I value most about it and how it stands out."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Overall, the stability is good."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Based on my experience, I would recommend Microsoft Intune to organizations looking for management of a large number of devices and enterprise environments."
"Intune enables us to manage our devices from anywhere."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"I have seen a return on investment right from the start of the tool's usage."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
 

Cons

"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"I would like to see them come out with a SaaS version of the product in the future."
"The product's remote access manager needs improvement."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"Improvement should be done as per customer requirements."
"ManageEngine Endpoint Central’s scalability could be improved."
"There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."
"The granular support for other device types in Microsoft Intune could be improved."
"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."
"The solution could improve its flexibility."
"At this time, I do not have any areas for improvement. I have heard about some downtime, but I am not in the local IT team."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"The technical support is in need of improvement."
"Symantec Client Management Suite can improve by adding more network devices."
 

Pricing and Cost Advice

"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"The price could be cheaper."
"Could provide more services on the standard license"
"The product is not costly. The product is properly priced, especially for SMBs."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"The solution is cost-efficient."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"Pricing can be improved."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"We use Defender ATP and E5 licenses."
"The price of the solution is competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
University
15%
Government
11%
Computer Software Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise15
Large Enterprise35
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise155
No data available
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Intune, MS Intune, Microsoft Endpoint Manager
Symantec Altiris Client Management Suite
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Mitchells and Buzzers, Callaway
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management. Updated: January 2026.
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