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Mist AI and Cloud vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Wireless LAN (8th)
PRTG Network Monitor
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
 

Mindshare comparison

Mist AI and Cloud and PRTG Network Monitor aren’t in the same category and serve different purposes. Mist AI and Cloud is designed for Wireless LAN and holds a mindshare of 2.7%, down 3.6% compared to last year.
PRTG Network Monitor, on the other hand, focuses on Network Monitoring Software, holds 4.2% mindshare, down 5.4% since last year.
Wireless LAN
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.
Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Regarding features, the solution seems to be very intuitive."
"Has an extremely good feature set."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."
"The most valuable feature of this solution is being able to see things graphically."
 

Cons

"Sometimes it takes a lot of time for the access point to connect with the cloud."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"Mist AI and Cloud should improve its integrations."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"The solution doesn't provide mail notifications currently."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"PRTG could use reporting tools and mobile alert tools. It should be easier to diagnose and respond to problems from a mobile device on the go."
"In a very few cases, customers want more detailed reports, which we cannot meet."
"The dashboarding definitely needs improvement."
"Other monitoring tools that I have used are easier to use."
"PRTG Network Monitor should provide syslog monitoring since it is not available at this time. There are very limited features as compared to other solutions."
"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."
 

Pricing and Cost Advice

"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"The price of this product is approximately the same as competing products in the market."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"We've got the unlimited package... I believe it was around the £15,000 per year mark."
"One thing I like is that when you buy sensors, it's a perpetual license, so once you buy 2,000 sensors, you've got 2,000 sensors; it's not a recurring cost."
"The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device."
"It is expensive."
"In my company now, we are using the free version."
"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
"I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."
"Licenses are very expensive, so I would like to see cheaper licensing."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Computer Software Company
18%
Retailer
6%
Financial Services Firm
5%
Educational Organization
54%
Computer Software Company
7%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for trial. It's very difficult to sell or implement the product. I need a box with me...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN. Updated: December 2024.
831,265 professionals have used our research since 2012.