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NetBrain vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetBrain
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (14th), Network Automation (6th)
ScienceLogic
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
44
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (27th), Server Monitoring (12th), IT Infrastructure Monitoring (23rd), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. NetBrain is designed for Network Troubleshooting and holds a mindshare of 2.5%, up 1.8% compared to last year.
ScienceLogic, on the other hand, focuses on IT Infrastructure Monitoring, holds 1.9% mindshare, up 1.6% since last year.
Network Troubleshooting
IT Infrastructure Monitoring
 

Featured Reviews

Deborah Gamelin - PeerSpot reviewer
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.
Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetBrain is a very simple tool."
"Enables maps to be drawn out."
"This product has good network monitoring and troubleshooting capabilities."
"Chain management is a good feature. I don't get it on other solutions."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The most valuable features of ScienceLogic are AI and machine learning."
"The best feature is the highly flexible graphs."
"It is simple."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The solution provides good infra-monitoring features."
 

Cons

"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"The solution could integrate more automation."
"The IP interface brief isn't consistent."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"It was challenging onboarding users."
"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"There is room for improvement in the speed of setting up the service and integrating PowerPacks."
"They need a little more self-service."
"The product must educate its strategic partners for deployment."
"Integrating observability and APM monitoring into the overall portfolio would be beneficial."
 

Pricing and Cost Advice

"The product is expensive, but less expensive than some of the competition and worth the price."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The pricing model for ScienceLogic could improve."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
12%
Government
11%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What needs improvement with ScienceLogic?
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
 

Comparisons

 

Overview

 

Sample Customers

CompuCon, TD Ameritrade, Move Inc.
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about NetAlly, Auvik, Wireshark and others in Network Troubleshooting. Updated: March 2025.
842,651 professionals have used our research since 2012.