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NetBrain vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetBrain
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (17th), Network Automation (5th)
ScienceLogic
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), Network Monitoring Software (15th), Server Monitoring (9th), IT Infrastructure Monitoring (14th), IT Operations Analytics (5th), Cloud Monitoring Software (13th), AIOps (9th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. NetBrain is designed for Network Troubleshooting and holds a mindshare of 3.2%, up 2.7% compared to last year.
ScienceLogic, on the other hand, focuses on IT Infrastructure Monitoring, holds 1.8% mindshare, down 1.8% since last year.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
NetBrain3.2%
Wireshark15.0%
AirMagnet Survey PRO9.8%
Other72.0%
Network Troubleshooting
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.8%
Zabbix5.3%
Datadog3.8%
Other89.1%
IT Infrastructure Monitoring
 

Featured Reviews

Deborah Gamelin - PeerSpot reviewer
Vice President at Asset Track for Cloud, LLC
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Chain management is a good feature. I don't get it on other solutions."
"Other advice to users considering the solution would be: go with NetBrain."
"NetBrain is a very simple tool."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"NetBrain is very good when it comes to network mapping, as it looks for different assets within the network available, so router, firewall, applications, et cetera, and it gives you the full mapping, asset mapping along with the full range including the firmware software update and all those things."
"NetBrain is faster, better and level sets the engineering technical sets."
"This tool is exactly what we wanted and needed."
"Once it's up and running and you don't have the strange requirements I had, and you just want some basic maps, it'll work."
"Technical Support: The best I've ever experienced."
"The power flow is great."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"The customer service and support has been the best of any vendor I have had experience dealing with in my professional history."
"I have thought long and hard about the following statement but if I had to setup another shop all over again EM7 would be the first tool I would fire up #truestory."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Customer Service: It is top rated. I have never waited on hold for help."
"A major benefit is eliminating visibility gaps, which motivates me to consolidate tools."
 

Cons

"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"The pricing needs to be improved."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"When I used the installed product before, I wasn't very satisfied with the support."
"If you're comparing NetBrain as an NDR, I would rate it as a four or five, however, NetBrain has a different aspect of looking at things within the network."
"The IP interface brief isn't consistent."
"It's okay on the value, a bit expensive for just maps, but makes it a lot easier to see things visually and take it from there."
"I believe the knowledge base leaves a little room for improvement."
"Simplified Interface - ScienceLogic can be a bit overwhelming when you begin working with it."
"From a performance perspective, it needs to improve a lot."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"Use the professional services proposed solution to support private MIBs, we are encountering what appears to be poling time outs, which creates false positives."
"Overall monitoring capabilities could be improved. We run into instances where we are not able to configure monitoring for specific things and it requires quite a bit of manual labor to accomplish these tasks."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"As we have increased the amount of devices and the range of those devices we have run in to scaling issues which will most likely cause us to stand up a brand new instance of ScienceLogic to meet our needs."
 

Pricing and Cost Advice

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"The product is expensive, but less expensive than some of the competition and worth the price."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Government
9%
Computer Software Company
9%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

Ask a question
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What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
 

Comparisons

 

Overview

 

Sample Customers

CompuCon, TD Ameritrade, Move Inc.
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Auvik, NetAlly, Wireshark and others in Network Troubleshooting. Updated: March 2026.
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