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Oracle Fusion Middleware vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.6
SAP SuccessFactors customer service experiences vary, with efficiency issues in urgent cases and a need for technical improvement.
 

Room For Improvement

No sentiment score available
Sentiment score
4.7
SAP SuccessFactors requires better analytics, integration, UI, localization, flexible pricing, and advanced mobile features to compete effectively.
 

Scalability Issues

No sentiment score available
Sentiment score
7.7
SAP SuccessFactors is scalable, effectively supporting large companies with cloud infrastructure, though some modules have limitations.
 

Setup Cost

No sentiment score available
No sentiment score available
SAP SuccessFactors offers a comprehensive suite but is costly, suited for medium to large enterprises with flexible pricing options.
 

Stability Issues

No sentiment score available
Sentiment score
7.9
SAP SuccessFactors is generally stable, with occasional regional challenges primarily related to data centers and integration.
 

Valuable Features

No sentiment score available
Sentiment score
7.8
SAP SuccessFactors excels in HR management with integration, customization, AI features, and collaboration, ensuring flexibility and usability.
 

Categories and Ranking

Oracle Fusion Middleware
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Application Server (6th)
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (2nd)
 

Mindshare comparison

Oracle Fusion Middleware and SAP SuccessFactors aren’t in the same category and serve different purposes. Oracle Fusion Middleware is designed for Application Server and holds a mindshare of 5.2%, up 4.4% compared to last year.
SAP SuccessFactors, on the other hand, focuses on Cloud HCM, holds 23.3% mindshare, up 21.2% since last year.
Application Server
Cloud HCM
 

Q&A Highlights

VY
Aug 19, 2023
 

Featured Reviews

Husni Milhem - PeerSpot reviewer
Maintains top database performance and includes a very good ATB feature
Technical support is helpful. They have a good support bot for handling items so most case response times are fast. Support is aware and responsive but it takes time for them to resolve issues. Our whole enterprise is in the cloud and uses this application. It is a high priority to close any issues. We need an immediate response with resolution within two to three days. Support sends a lot of templates to fill in based on the priority or escalation. Completing templates takes time, particularly with the bot. The support process definitely needs improvement so technical support is rated a seven out of ten.
Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
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Top Industries

By visitors reading reviews
Educational Organization
55%
Financial Services Firm
7%
Computer Software Company
6%
Government
6%
Educational Organization
49%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle Fusion Middleware?
The most valuable features are Oracle Unified Directory and unified identity access management.
What is your experience regarding pricing and costs for Oracle Fusion Middleware?
The tool is best suited for large companies due to high licensing costs.
What needs improvement with Oracle Fusion Middleware?
For improvements, I think Oracle Fusion Middleware could be better at connecting to third-party applications. While it works well with Oracle products, it's more limited to non-Oracle systems than ...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

Learn More

 

Overview

 

Sample Customers

Police Department of Izmir City
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Oracle, Apache, Red Hat and others in Application Server. Updated: November 2024.
816,406 professionals have used our research since 2012.