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Oracle Fusion Middleware vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Oracle Fusion Middleware
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
Application Server (6th)
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
93
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (2nd)
 

Mindshare comparison

Oracle Fusion Middleware and SAP SuccessFactors aren’t in the same category and serve different purposes. Oracle Fusion Middleware is designed for Application Server and holds a mindshare of 5.1%, up 4.4% compared to last year.
SAP SuccessFactors, on the other hand, focuses on Cloud HCM, holds 23.6% mindshare, up 21.5% since last year.
Application Server
Cloud HCM
 

Q&A Highlights

VY
Aug 19, 2023
 

Featured Reviews

Husni Milhem - PeerSpot reviewer
Maintains top database performance and includes a very good ATB feature
Technical support is helpful. They have a good support bot for handling items so most case response times are fast. Support is aware and responsive but it takes time for them to resolve issues. Our whole enterprise is in the cloud and uses this application. It is a high priority to close any issues. We need an immediate response with resolution within two to three days. Support sends a lot of templates to fill in based on the priority or escalation. Completing templates takes time, particularly with the bot. The support process definitely needs improvement so technical support is rated a seven out of ten.
Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is quite good for applying patches or performing upgrades."
"One good thing, which is a little bit common across all middleware products, is that you can build asynchronous as well as synchronous processes. The SOA part is where it can maintain your state for any state-full integrations. If you have failures, you can replay all that, which is a good part."
"The solution is very easy to install."
"The initial setup is easy. There are many self-tutorial videos are on the Internet, and then the Oracle documents are self-explanatory."
"The most valuable features are the pre-built connectors between Oracle applications, which allow quick integration. I also appreciate the fast deployment of components. Oracle Fusion Middleware's key benefit is enabling real-time data transfer between applications."
"Oracle Service Bus is the most valuable feature of the solution."
"It is really good in terms of features, and it is stable."
"The most valuable features are Oracle Unified Directory and unified identity access management."
"This solution offers good flexibility and configurability. It can handle different types of performance management."
"It's a uniform user interface."
"It has improved my organization by enabling us to efficiently manage our personnel."
"The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities."
"This solution is very user-friendly, and supports 60 plus languages."
"It is a scalable solution. I would rate it a ten out of ten."
"In terms of user experience, it is quite good."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
 

Cons

"The solution's technical support needs to be improved."
"The documentation might not be good enough for new users."
"One thing that I would like to see is if this product can be containerized. We are moving away from virtual servers and moving more towards containerization to be able to quickly set up environments or have the flexibility of scaling them. It would be good if it can be containerized, and it works well in containerized platforms."
"Technical support should resolve issues more quickly."
"Its price can be improved. We are currently looking for more cost-efficiency. It should also have a little bit more flexibility for customizations. The customizations should be quicker."
"The main improvement must be made on the user interface. You need to use another Oracle cross in this product. It must be improved and some features of the connectors must be changed."
"I would rate the stability a nine out of ten because we did have multiple breakdowns and crashes."
"For improvements, I think Oracle Fusion Middleware could be better at connecting to third-party applications. While it works well with Oracle products, it's more limited to non-Oracle systems than other middleware solutions like MuleSoft."
"The pricing of SAP is quite high."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"There is room for improvement in licensing model."
"The user experience could be simplified."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"We would like to see improvement in the initial launch of the product, as it is currently quite slow."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
 

Pricing and Cost Advice

"The solution is quite expensive so is only used by larger organizations."
"The pricing is moderate. It's fine."
"The licensing costs are reasonable."
"My advice is to buy the basic modules first, gain the most benefit from them, then buy the advanced modules."
"We pay annually for the solution."
"It is expensive. We are looking for a cheaper solution."
"The solution is expensive so pricing is rated a six out of ten."
"The tool is best suited for large companies due to high licensing costs."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"I rate the tool's pricing a seven to eight out of ten."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"The cost of SAP SuccessFactors is reasonable."
"We have a yearly license. There are no additional costs."
"The product is expensive. The product is worth the money you pay for it."
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Top Industries

By visitors reading reviews
Educational Organization
56%
Financial Services Firm
7%
Computer Software Company
6%
Government
5%
Educational Organization
50%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle Fusion Middleware?
The most valuable features are Oracle Unified Directory and unified identity access management.
What is your experience regarding pricing and costs for Oracle Fusion Middleware?
The tool is best suited for large companies due to high licensing costs.
What needs improvement with Oracle Fusion Middleware?
For improvements, I think Oracle Fusion Middleware could be better at connecting to third-party applications. While it works well with Oracle products, it's more limited to non-Oracle systems than ...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

Learn More

 

Overview

 

Sample Customers

Police Department of Izmir City
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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