Try our new research platform with insights from 80,000+ expert users

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Endpoint comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (5th), AI-SOC (3rd), AI-Powered Security Automation (2nd)
Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
51
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd), SOC as a Service (2nd)
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Security Incident Response (6th), Endpoint Detection and Response (EDR) (36th), Ransomware Protection (8th)
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR8.8%
Microsoft Sentinel12.2%
Splunk SOAR8.0%
Other71.0%
Security Orchestration Automation and Response (SOAR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
VMware Carbon Black Endpoint1.8%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other83.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"What I appreciate most about Torq is that it is an essential part of our system."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"The most valuable features are simplicity and ease of integration."
"The most valuable features of Cortex XSOAR include its vast library of plugins, which allow us to integrate various tools and solutions seamlessly."
"Palo Alto Networks Cortex XSOAR has had a huge impact on our organization's mean time to resolution for incidents, improving the security SOC operations efficiency tremendously, by more than 80% to 90%."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"It was easy to integrate Cortex with existing infrastructure and other tech tools."
"The product enables device controls, helping us protect the devices and prevent data leakages."
"It is a scalable solution...The initial setup was straightforward."
"It gives you all of the information in a short and sweet fashion."
"Carbon Black Cb Defense improved our endpoint level security. It helped to identify endpoint and infrastructure loopholes."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"The triage feature that shows you the whole chain of the malware is useful."
"Behavioral Monitoring stops known malicious events before they even begin."
 

Cons

"Regarding the pricing of Torq, I would say it is expensive."
"The initial deployment of Torq was not easy."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"It was expensive, making it essential for the customer to evaluate whether ROI is coming from the business model, as they are also acting as a SOC provider."
"There is room for improvement in terms of the pricing model."
"I think the areas of Palo Alto Networks Cortex XSOAR that could be improved are mainly in UX."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"It's quite lagging and not very fast."
"There should be an on-premise version available for customers to have different choices."
"We need a little hands-on experience to install the solution."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
"I would personally give the tech support a rating of seven out of ten."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
"The feature set for the firewall needs improvement."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
 

Pricing and Cost Advice

Information not available
"The solution is a bit on the expensive side."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"The solution is expensive."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"There is a perception that it is priced very high compared to other solutions."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"The pricing is annually based and operates through another department than mine."
"The platform is expensive."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"The license is annual. It's a standard license."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The product’s price is less expensive than other vendors."
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
883,824 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
8%
Manufacturing Company
8%
Outsourcing Company
6%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
7%
Government
7%
Financial Services Firm
11%
Government
9%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise26
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

What needs improvement with Torq?
We do not utilize the AI features that much. When it comes to general AI features of Torq, we are just slowly startin...
What is your primary use case for Torq?
Torq markets itself as a security tool, and we do use them for security, but not in the traditional sense they market...
What advice do you have for others considering Torq?
I would rate Torq an eight overall. I feel that Torq is as good as the effort you put into it. The limitations are ve...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
I think Palo Alto Networks Cortex XSOAR can be improved as it has a little bit higher cost than any other SOAR. I thi...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Microsoft, Splunk, Palo Alto Networks and others in Security Orchestration Automation and Response (SOAR). Updated: March 2026.
883,824 professionals have used our research since 2012.