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Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Palo Alto Networks Cortex X...
Average Rating
8.4
Number of Reviews
44
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
VMware Carbon Black Endpoint
Average Rating
7.8
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (4th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Palo Alto Networks Cortex XSOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 13.1%, down 15.0% compared to last year.
VMware Carbon Black Endpoint, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.0% mindshare, down 2.6% since last year.
Security Orchestration Automation and Response (SOAR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Aug 23, 2024
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Durai  Singh - PeerSpot reviewer
Oct 25, 2023
The solution is expensive, support is poor, and it takes time to understand the product
Customers want solutions that provide endpoint detection and response. The traditional antivirus solutions and the market trend are changing. Customers are asking for the latest technologies. Carbon Black has very good market strategies. We do the marketing activities and promote the product to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place."
"The solution is very reliable."
"The product’s stability is good."
"The pricing is very good."
"The most valuable feature is its capability to automate responses and collect information for any security event before you even delve into the details. It's a vast product with an active roadmap, so I'm satisfied with it for now. It's very efficient at data collection and correlation."
"I have no complaints about Cortex's stability."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"Behavioral Monitoring stops known malicious events before they even begin."
"The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs."
"The most valuable feature is that it detects and stops malicious executables."
"I like the historical features, interface, and integration."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."
"The most valuable feature of the solution stems from the support it provides."
"The EDR and reports were helpful in improving our organization."
 

Cons

"The solution’s price and technical support could be improved."
"The tool’s multi-tenancy feature must be improved."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"The solution requires DV but does not support open-source DV elastic searches."
"Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"The user interface could be a bit better."
"Integration is difficult, but CB Defense is more powerful than others. It is difficult to implement but easy to pick up many detections."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"The EDR portion could be better. I'm not a big fan, but it works."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"Certain settings have limitations. For example, I cannot manually block some malware activities."
"The product cannot perform an on-demand scan. They could add this particular feature."
"The endpoint machines need improvement."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
 

Pricing and Cost Advice

"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The solution's cost is high."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"The solution is based on an annual licensing model that is expensive."
"The solution's cost is reasonable."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The solution is a bit on the expensive side."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"Overall, it was cost-effective too."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The price for the solution is completely at government level, meaning one which is very high."
"The pricing is very high."
"Carbon Black provides competitive pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
I do not know about the pricing as it was handled by the salespeople.
What needs improvement with Palo Alto Networks Cortex XSOAR?
Creating complex playbooks using coding languages, such as Python, could be easier. Sometimes the process becomes tedious and requires manual tasks.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: November 2024.
814,649 professionals have used our research since 2012.