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ShareFile vs SignNow comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ShareFile
Ranking in eSignature (Electronic Signature)
6th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (7th), Cloud Data Exchange Services (3rd)
SignNow
Ranking in eSignature (Electronic Signature)
7th
Average Rating
8.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
Claudio Chalom - PeerSpot reviewer
Prompt tech support; good pricing
Before we started using SignNow, we used to send enrollment agreements to our customers via email, manually asking them to sign those agreements. It was troublesome for them to print the agreements out, sign them, scan them, and then send them back. That was causing a lot of issues when it comes to getting the agreement before the actual contract starts. The reminder feature is also very important. When we send them this agreement electronically, it looks nice to the customer. Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution is scalable."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"It's user-friendly for end users."
"Easy to manage and fully secure."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"Citrix has a very good file auditing features and security features."
"Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent."
"It was easy to send it around to only the relevant parties."
"I like that it works well for my company. I will not be switching to another solution. I don't have any complaints."
 

Cons

"There are sometimes scalability issues after updates."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"They should integrate the solution with more email services."
"My only issue with this solution is the cost, which should be improved."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"Everything they have should be integrated into one item."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"The user interface is not very intuitive."
"I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party."
"The area I think this solution can improve is user features."
"In the next release, I would like more protection. Security is of the highest importance for our company."
 

Pricing and Cost Advice

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"You have to work hard in order to get the suitable licenses."
"Citrix has a very good file auditing features and security features."
"I give the cost of the solution a five out of five."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
10%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
What do you like most about SignNow?
I like that it works well for my company. I will not be switching to another solution. I don't have any complaints.
What needs improvement with SignNow?
In the next release, I would like more protection. Security is of the highest importance for our company.
What is your primary use case for SignNow?
We use SignNow to get signatures on contracts.
 

Comparisons

 

Also Known As

Citrix RightSignature, Citrix ShareFile
No data available
 

Overview

 

Sample Customers

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth
Find out what your peers are saying about ShareFile vs. SignNow and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.