We performed a comparison between Splashtop Remote Support and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable features are pricing and easy management."
"The initial setup is simple."
"The solution is very fast."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The implementation is quite straightforward."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The most valuable feature of TeamViewer is user-friendliness."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"I recommend it as a solution for remote disk users."
"The dashboards they have are good."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"The product is quite stable. The performance is good."
"The integration features could be better."
"Splashtop Remote Support needs to improve customization."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"The performance could always be better."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"TeamViewer could be more secure."
"The solution could have better scalability."
"The stability of TeamViewer is good, but it could be better."
Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Splashtop Remote Support is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, Parsec, LogMeIn Rescue and VNC Connect, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Splashtop Remote Support vs. TeamViewer report.
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