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Trend Micro Managed XDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
15th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (16th), Endpoint Protection Platform (EPP) (39th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of Trend Micro Managed XDR is 1.4%, down from 2.0% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The features are such that MDR is a part of XDR, which includes different products."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The most important feature is behaviour detection."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The load balancer feature is excellent."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The most valuable feature of the solution is the ease of deployment."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
 

Cons

"There is a need for greater integration of non-Microsoft devices."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"The main drawback is the lack of local language support in Oman."
"On the financial side, it is quite expensive."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution’s scalability is limited."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The EDR part of the product is an area of concern where improvements are required."
 

Pricing and Cost Advice

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"I rate the tool's pricing a six out of ten."
"Trend Micro's solutions are considerably more expensive than competitors."
"The solution is cost-effective."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
7%
Government
7%
Comms Service Provider
7%
Computer Software Company
17%
Security Firm
10%
Comms Service Provider
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
They have a range of pricing based on the number of licenses. More licenses mean lower prices, while fewer licenses mean higher prices. For example, Vision One endpoint security starts at about $12...
What needs improvement with Trend Micro Managed XDR?
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device secur...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Overview

 

Sample Customers

Unigel, DHR Health
Information Not Available
Find out what your peers are saying about Trend Micro Managed XDR vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.