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Alex Clerici - PeerSpot reviewer
System Integrator IT Manager at Tecnimex S.r.l.
Real User
Top 5Leaderboard
Works as a storage solution and useful for projects that require Google
Pros and Cons
  • "The tool is user-friendly."
  • "I want better support, and I expect quicker support for any issues."

What is our primary use case?

I use Google Drive Enterprise for personal purposes and as a storage solution for projects that require Google. 

What is most valuable?

The tool is user-friendly. 

What needs improvement?

I want better support, and I expect quicker support for any issues. 

For how long have I used the solution?

I have used the tool for a long time since I set up my Gmail account. 

Buyer's Guide
Google Drive Enterprise
November 2024
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.

What do I think about the stability of the solution?

The tool is stable; I rate it a nine out of ten. 

How are customer service and support?

I haven't contacted the support team yet. 

How was the initial setup?

Google Drive Enterprise's deployment is easy. 

What about the implementation team?

I deployed the tool. 

What other advice do I have?

Generally, I don't trust the solution as a standalone security product. I recommend deploying it alongside other security solutions.  I rate it an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Swapnil Dassi - PeerSpot reviewer
Google Cloud Engineering Lead at Persistent
Real User
Top 5
Makes it easy to share documents with the whole organization and enables us to download a document anytime and in any format
Pros and Cons
  • "It is very easy to use. Everything is available on the cloud, which is what I like the most. So, when we require a document, we can download it at any time and in any of the formats."
  • "I have sometimes observed that when the data is very huge or there are so many rules, Google Sheets documents get stuck while uploading. It keeps on loading the document and gives an error. There should be an improvement in this aspect. It should be quick. Currently, we have to wait for a long time."

What is our primary use case?

It is a shared drive. We are a reseller, and we have multiple customers. We give training, and sometimes, when customers are having any issues, we also need to troubleshoot them.

We have its latest version.

How has it helped my organization?

It is a shared drive. It is useful for our organization for uploading documents that will be visible to all of our employees. Our HR, finance team, accounts team, and other teams use it for any important notifications or documents. They upload a document in the shared drive, and it is visible to all of the employees. Rather than sending it to everyone one by one, they just need to allow the document to be shared with the whole organization. It is convenient and easy to use.

What is most valuable?

It is very easy to use. Everything is available on the cloud, which is what I like the most. So, when we require a document, we can download it at any time and in any of the formats.

Multiple formats are available, and it also saves multiple versions, which makes it the best. We can just restore the previous version and download it based on our convenience and in our preferred format. These are some of the features that I like the most.

What needs improvement?

I have sometimes observed that when the data is very huge or there are so many rules, Google Sheets documents get stuck while uploading. It keeps on loading the document and gives an error. There should be an improvement in this aspect. It should be quick. Currently, we have to wait for a long time.

One of our customers was basically having this issue related to the transfer of ownership of a folder. A user had created the folder in Google Drive, and he had shared that folder with other users. Those users created subfolders in that shared folder or uploaded multiple documents and shared them with the whole team. When the person who has created the main folder left the organization, we had to help him to transfer the ownership of the Google Drive to someone else, but things got messy. It was hard to know who had shared what, and basically, the ownership was totally lost. The ownership should have been transferred properly in the exact structure for all folders and subfolders.

It should be easier to implement or deploy it on our system, rather than on the cloud. There should be some improvement so that it is easily deployed without files and folders getting messy or downloads not completing. Sometimes, the downloads don't complete, and the next day, it starts again. Sometimes, it gets corrupted or doesn't start from the beginning. So, it should be easy to deploy on a system.

There is a per-day upload or download limit. They should increase and improve that.

For how long have I used the solution?

I have more than six years of experience in working with Google Drive Enterprise.

What do I think about the stability of the solution?

It is reliable.

What do I think about the scalability of the solution?

In terms of scalability, it has a problem. There is a per-day limit for uploading or downloading. It is okay for a few KBs and GBs, but sometimes, when we have the enterprise plan and we have to upload and download 1 TB or up to 5 TB data for immediate purposes, there is a limit. It should be improved in that aspect.

How are customer service and technical support?

Their support is great.

How was the initial setup?

Its initial setup was okay. It only got complex when subfolders were created, and the folders and subfolders were further shared.

What's my experience with pricing, setup cost, and licensing?

It has a yearly license.

What other advice do I have?

I would highly recommend this solution. There are a few things that require improvement, but it also has some very good features.

I would rate Google Drive Enterprise an eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Google Drive Enterprise
November 2024
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
PeerSpot user
Head of Software Delivery at a tech services company with 51-200 employees
Real User
Sheets and Docs are easily tied in with the ability to choose who you share something with
Pros and Cons
  • "Simplicity while competently serving the needs of secure document storage and sharing is part of the beauty of the product."
  • "There is really not too much that I think needs to be added to the product to improve it. Some of the features within Sheets could be enhanced so this product is a more complete replacement for Excel."

What is our primary use case?

We use it to manage our enterprise accounts. We also use it for communications like email communication, video conferencing, et cetera. With Drive specifically, we use that for storing internal confidential documents or internal documentation that require an extra level of security.  

How has it helped my organization?

It provides a solution for secure document sharing that is not really matched by other similar solutions.  

What is most valuable?

I would say that spreadsheets (Sheets) and document (Docs) functionalities have been most useful. That is because it is easily tied in with the ability to choose who you share something with. I think that is really primarily what is most valuable to us. 

What needs improvement?

In a more general way and for our purposes, I would say having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement. There are obviously controls already in the product for sharing and restrictions, but they could be more robust and flexible as far as assigning restrictions.  

Also, some of the features within Sheets could be enhanced. It is meant to be a replacement to Excel, but it really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.  

Aside from those few things, there is really not too much that I think needs to be added to the product to improve it. It is quite a simple product and that is kind of the beauty of it. There is not too much more that you could add to it that would really help and might just complicate it instead. I think it is quite a mature, simple, good solution.  

For how long have I used the solution?

We have been using the product for about a year now in my current role with this company. I used it in previous roles and as a customer for several years before that.  

What do I think about the stability of the solution?

We have not had any issues with the stability of the product.  

What do I think about the scalability of the solution?

There really are no issues with scalability. Storage is unlimited and it is on the cloud so it can scale automatically.  

How are customer service and technical support?

Personally, I have not had a reason to put in a call to the technical support but the team that administers the account has. I know I have not heard any negative feedback. Response times are within the SLA (Service Level Agreement), so the service is as expected.  

How was the initial setup?

The setup is really pretty straightforward.  

What's my experience with pricing, setup cost, and licensing?

It is inexpensive and the cost is per user per month.  

Which other solutions did I evaluate?

We did not really do any serious evaluations of products of this type before choosing to go with Drive Enterprise. I only previously looked at things like Dropbox which are pretty insecure solutions. I have used those things in the past but I have not used them for many years now because of the lack of better security features in them.  

What other advice do I have?

My advice to people who are considering Google Drive Enterprise as a solution is to go ahead and use it. It is a good tool. It is secure. It is great for managing internal company documentation in a secure fashion.  

On a scale from one to ten where one is the worst and ten is the best, I would rate the product as about a nine-out-of-ten. To make it better than that it would really need to have some sort of revolutionary improvement that makes it step ahead of the entire class of products. I do not know what that would be. I, personally, very seldom give things 10-out-of-10 as I think perfection is something that is essentially unattainable.  

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1221849 - PeerSpot reviewer
Cloud Solution Architect at a financial services firm with 11-50 employees
Real User
Top 5
Easy-to-use solution for sharing and manageability of storage

What is our primary use case?

Google Drive Enterprise is designed for different use cases. It is used for sharing with colleagues or teams. It is naturally easy to use and perfect for basic usability.

What is most valuable?

The solution provides access and manageability of storage.

What needs improvement?

Collaboration might be improved. In SharePoint, you have a structured directory, which makes it better for managing, organizing, and versioning documents. On the other hand, Jira is a bit more complicated and is more suitable for small companies. For large companies, SharePoint is better for collaboration.  

The biggest weakness is its connectivity and integration issues with Microsoft products. Many companies rely heavily on Microsoft Office, especially for Excel, and if a customer uses Google Drive, they need easy access to all these resources. For example, using Excel in Google Suite is not seamless; it can be difficult to edit and use, making the experience frustrating and unattractive.

For how long have I used the solution?

I have been using Google Drive Enterprise for five years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight or nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. 50,000 users are using this solution.

How are customer service and support?

Support is responsible for supporting every question, ticket, and incident related to Azure, Google Drive, and other associated services.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Partner Sales Engineer at Splunk
Real User
Highly scalable, beneficial integration, and secure
Pros and Cons
  • "The most valuable features of Google Drive Enterprise are the secure file-sharing service. It is necessary to communicate with people, and the safe large file transfer is good. It's very useful and critical for us to communicate with each other nowadays. They integrate well with other Google solutions, such as Google Documents and Google Spreadsheet."
  • "Google Drive Enterprise can improve by having better compatibility with Microsoft files. Google Drive Enterprise sometimes blocks Japanese characters in documents."

What is our primary use case?

Google Drive Enterprise can integrate well with Splunk users.

What is most valuable?

The most valuable features of Google Drive Enterprise are the secure file-sharing service. It is necessary to communicate with people, and the safe large file transfer is good. It's very useful and critical for us to communicate with each other nowadays. They integrate well with other Google solutions, such as Google Documents and Google Spreadsheet. 

What needs improvement?

Google Drive Enterprise can improve by having better compatibility with Microsoft files. Google Drive Enterprise sometimes blocks Japanese characters in documents.

I'm using Slack for internal communication and with other companies. Google Drive Enterprise has some integration with chat tools, but they can do more with the chat tools in the future. 

We sometimes lose track of the files. Slack can allow users to upload files, but uploading the files gets disconnected from Google Drive Enterprise. More integration is needed.

For how long have I used the solution?

I have been using Google Drive Enterprise for approximately four years.

What do I think about the stability of the solution?

Google Drive Enterprise is stable when there is a sufficient network connection. If someone has a slow connection they might run into issues with file syncing to the cloud and the local storage.

What do I think about the scalability of the solution?

The scalability of Google Drive Enterprise is very good.

Everyone in my company is using this solution.

How are customer service and support?

I have not contacted the support from Google Drive Enterprise.

Which solution did I use previously and why did I switch?

I previously used OneDrive, Dropbox, and Box for file sharing with our partners, and I think everything is similar to Google Drive Enterprise. I did not find many differences.

How was the initial setup?

The initial setup of Google Drive Enterprise is simple.

What other advice do I have?

I rate Google Drive Enterprise an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1791180 - PeerSpot reviewer
Process Manager at a computer software company with 5,001-10,000 employees
Real User
Simple to use and easy to understand with a great user interface
Pros and Cons
  • "The solution secures the data well."
  • "I would like to see larger storage capabilities."

What is our primary use case?

We primarily use the solution for storing and exchanging data.

What is most valuable?

The solution secures the data well. It also offers good storage.

The initial setup is easy.

It's very stable and reliable. 

The product is simple to use and easy to understand. The user interface is great. It's well organized for the most part.

What needs improvement?

I have not found any areas as of right now for improvement.

I would like to see larger storage capabilities. 

If they could continue to design it to make it easier and easier to use, that would be ideal. 

For how long have I used the solution?

I've used the solution for more than four or five years.

What do I think about the stability of the solution?

I would say the solution is stable. I haven't experienced issues with bugs or glitches. It doesn't crash or freeze. I have found it to be reliable. 

How are customer service and support?

I'm satisfied with technical support, however, I haven't really used them that much. 

How was the initial setup?

It's pretty clear and very easy to set up if you follow the steps that automatically direct you. The first step is very easy. You just go through step by step. 

What's my experience with pricing, setup cost, and licensing?

As of right now, I am using the free version of the solution. I don't pay for it at all. 

Which other solutions did I evaluate?

I've never looked into other options, however, I'd be open to exploring them.

What other advice do I have?

I'm a customer.

We use the solution in the cloud and on-premises. 

I would rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1316499 - PeerSpot reviewer
Research Assistant at a university with 5,001-10,000 employees
Real User
Top 20
It's convenient to share documents or download shared documents
Pros and Cons
  • "I'm satisfied with the basic function. it's convenient to share documents or download shared documents you need."
  • "I had some issues with permissions at first. I have to ask for Drive permissions because I'm a new doctoral student. Sometimes I have to ask for permission because I can't access this kind of document, but recently they fixed that by adding me to their team. Now I can access any document that my department supervisors and staff share on Drive."

What is our primary use case?

I use Google Drive to share documents like meeting minutes with my doctoral supervisor and other people in my lab. I just started my doctorate, so I'm doing some literature reviews, and I have to take some notes about my supervisor's plan for four months and what we should discuss. 

You can integrate Slack with Google Drive to share documents in Slack. For example, the supervisor can check the minutes and notes by clicking a link I provide in Slack. I post the notes for the article I'm reviewing, then my supervisor can check what I have read and my current profiles. Sometimes when we have seminars and presentations, the presenters will share slides on Google Drive.

What is most valuable?

I'm satisfied with the basic function. it's convenient to share documents or download shared documents you need.

What needs improvement?

I had some issues with permissions at first. I have to ask for Drive permissions because I'm a new doctoral student. Sometimes I have to ask for permission because I can't access this kind of document, but recently they fixed that by adding me to their team. Now I can access any document that my department supervisors and staff share on Drive.

For how long have I used the solution?

I've used Google Drive off and on for three years while I was getting my master's degree. When I started my doctorate, the supervisor set up a Shared Drive for me, so I've been using Google Drive regularly from September 2021 until now.

What do I think about the stability of the solution?

I'm never sure if the problem is with Google Drive or my browser. Sometimes, it takes a long time loading, but I'm not sure we should blame Google Drive. Browsers react differently. I open Google Drive in Safari and sometimes the "Back" button doesn't function well, especially when logging in.

What do I think about the scalability of the solution?

I think Google Drive is easy to scale, but I have a student account with limited storage, so I have to file a request to my department if I want to scale. But students don't upload large documents to Google Drive or store lots of pictures and videos. 

Which solution did I use previously and why did I switch?

I'm Chinese, so I used some Chinese products that have a similar function, but sharing in Google Drive is more convenient. I think it works for a multidisciplinary team. 

What other advice do I have?

I rate Google Drive eight out of 10. I would give it a higher rating, but it's not stable on my Safari browser. When I do something, I want to finish it very quickly, but Google Drive loads slowly in Safari.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anays Micolod - PeerSpot reviewer
Programmeuse Python 3 at Université Grenoble Alpes
Real User
It's easy to create folders and sort things by sliding them in and out
Pros and Cons
  • "I like that you can easily create folders and sort things by sliding them in and out. I like the sliding option. It's quite nice."
  • "I would like better security because I use Google Drive to store some personal documents, It would be nice if I could password protect some files."

What is our primary use case?

I use Google Drive to create and store documents, like tables, docs, CVs, etc. I also store important documents that I've scanned like my ID, some family papers, and stuff like this. 

What is most valuable?

I like that you can easily create folders and sort things by sliding them in and out. I like the sliding option. It's quite nice.

What needs improvement?

I would like better security because I use Google Drive to store some personal documents, It would be nice if I could password protect some files. 

For how long have I used the solution?

I've been using Google Drive for more than 10 years.

What do I think about the stability of the solution?

Google Drive is highly stable. I think Google knows what they're doing with how many users they have.

What do I think about the scalability of the solution?

I've had some documents that we've edited simultaneously, and it never lags. I have some collaborative documents. We have one project with three people working on it.

Which solution did I use previously and why did I switch?

If I didn't have Google Drive, I would need to carry all my papers physically and I could lose them. 

How was the initial setup?

If you have a Google account, you have automatically a Drive. It's almost instant use. It's already pre-installed by Google, so you don't need to do anything.

What other advice do I have?

I rate Google Drive nine out of 10. It's easy to start creating something in the Drive and share it with multiple people. All you need is an email account. It's a great service.

I would recommend Google Drive, depending on what purpose you want to use it for. It's great to have your files on you everywhere, but Google Drive may not be the best solution for every purpose. It's an all-around solution, not specialized.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.