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Gourav Suri - PeerSpot reviewer
Architect Lead at a tech vendor with 1,001-5,000 employees
Real User
Reliable, simple to use, and easy to maintain
Pros and Cons
  • "There's no real implementation necessary."
  • "It might be ideal if we could increase storage more easily, however, I don't have much visibility on that and have never had any issues."

What is our primary use case?

We use the solution just for sharing, including data, big files, storage, everything. It's for storage and sharing across teams.

What is most valuable?

It's easy to use.

The product is very simple to maintain.

There's no real implementation necessary.

It's stable and scalable.

The security, in general, is good. 

What needs improvement?

Whatever we need, it's already there. We aren't missing any features. 

It might be ideal if we could increase storage more easily, however, I don't have much visibility on that and have never had any issues. 

For how long have I used the solution?

I've used the solution for two years now. 

Buyer's Guide
Google Drive Enterprise
February 2025
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

A company can scale the solution. it's not a problem. 

We have between 200 and 400 users on the solution right now.

I'm not sure if we plan to increase usage. I'm not the right person. I'm just answering in an individual capacity as a user.

How are customer service and support?

I've never used technical support from Google. I've never reached out to them. We haven't had any issues that would have required reaching out. Therefore, I can't speak to their level of service. 

Which solution did I use previously and why did I switch?

Briefly, we may have used Dropbox. However, that would have been a long time ago. I barely remember. 

How was the initial setup?

As a cloud solution, it doesn't require an elaborate setup. It barely requires anything at all. You just start using it. 

What's my experience with pricing, setup cost, and licensing?

I'm not aware of what the licensing costs are if any.

What other advice do I have?

I'd recommend the solution to other users and companies. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1363653 - PeerSpot reviewer
Principal Analyst at a healthcare company with 5,001-10,000 employees
Real User
Easy to set up with simple document sharing and synchronization
Pros and Cons
  • "For me, the most important feature is the option to save the documents and then access it from anywhere from a mobile or a desktop, or any other device."
  • "I'd like some UI enhancements for an even better user experience."

What is our primary use case?

We primarily use the solution for document sharing and access.

What is most valuable?

For me, the most important feature is the option to save the documents and then access it from anywhere from a mobile or a desktop, or any other device. That's the most important. Also, the synchronization options that it provides us with are great. We like the sharing options and all of that.

The initial setup is easy.

What needs improvement?

I do see some synchronization issues at times where the documents that are uploaded more recently won't show up on other devices immediately. Or sometimes it may show some corruption. Then, you may want to re-sync it if the WiFi connection is temporarily unavailable in such situations. Otherwise, it does its job pretty well.

It may not scale up to an enterprise level.

I'd like some UI enhancements for an even better user experience. That's something that I would like to see.

For how long have I used the solution?

I've been using the solution for the last several years.

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It's a scalable product. I'm not sure at an enterprise level, whether it holds up. I'm not a Google Workspace user. I'm just only using it for my personal use. I'm able to handle such scenarios that work quite well. That said, at an enterprise level, how it works is hard to say.

How are customer service and support?

I have experienced technical support a couple of times, however, not for the Drive. For some other product. That was, in terms of the response time, pretty good.

That said, the resolution will still depend on the complexity of the issue. They may just be passing it on to another team and then they may get back to you after their investigation. As a part of the Google One membership, if you have a subscription, then you get a proper response.

There was one issue I had where I needed to recover an account that I had, and it never let me recover. It kept throwing an error for that. I had logged a few incidents and then I don't think they resolved it. However, in most cases, it was quite smooth. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I'm familiar with Sandbox. We mostly are users of other Google products. The integration that it has with Gmail and the other products that we use, that's something that makes it easy for personal use. For enterprise, I'm not an enterprise user for Google, so I may not be able to comment on how it would work for very large organizations.

How was the initial setup?

It's a fairly simple setup. Those who are used to the basic terminologies, et cetera, shouldn't be finding it much too difficult. Those who are already in the Google ecosystem should not find it very difficult. It is pretty straightforward for basic users unless you want to use the advanced features. That shouldn't be an issue.

What other advice do I have?

I'm an end-user.

I normally use the web version.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Google Drive Enterprise
February 2025
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.
Shaamil Ashraff - PeerSpot reviewer
Architect - Database Administration at Mitra Innovation
Real User
Top 5
A fast and user-friendly enterprise solution, but the price could be better
Pros and Cons
  • "I like that it's easy to use. I'm satisfied with the speed, stability, and availability."
  • "The price could be better. Google should rethink and realign its pricing strategy along with the storage prices because storage prices are going down for on-premise solutions. If they can reduce the cost or increase the storage capacity for that same tier, that would be a great advantage."

What is our primary use case?

I use Google Drive Enterprise for collaboration. We use Google Sheet, Google Forms, and Google Docs, and we can collaborate within Teams very well. It was very helpful, especially during the pandemic when we were working from home. It has been a very helpful suite, not a single application.

What is most valuable?

I like that it's easy to use. I'm satisfied with the speed, stability, and availability.

What needs improvement?

The price could be better. Google should rethink and realign its pricing strategy along with the storage prices because storage prices are going down for on-premise solutions. If they can reduce the cost or increase the storage capacity for that same tier, that would be a great advantage.

For how long have I used the solution?

I have been using Google Drive Enterprise for less than a year.

What do I think about the stability of the solution?

Google Drive Enterprise is a stable solution.

What do I think about the scalability of the solution?

Google Drive Enterprise is a scalable solution, and I'm satisfied with it. We have approximately 250 users, and next year we hope to increase that number by 100.

Which solution did I use previously and why did I switch?

I used a different solution before but switched because of the ease of maintenance and managing storage.

How was the initial setup?

There's no installation as it's on the cloud, but we have people to do new user registration and things like that, but not a very heavy technical requirement.

What's my experience with pricing, setup cost, and licensing?

The price could be better. 

What other advice do I have?

On a scale from one to ten, I would give Google Drive Enterprise a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DilshanRanasinghe - PeerSpot reviewer
Managing Partner at Affari Advisory and Consultancy Services
Real User
Makes file and information sharing easy, secure, and fast
Pros and Cons
  • "I like the ease with which you can share files securely with the team. It makes file and information sharing much easier than sending attachments."
  • "The storage limits could be higher."

What is most valuable?

I like the ease with which you can share files securely with the team. It makes file and information sharing much easier than sending attachments.

We have to do a lot of presentations. We keep the presentation in a specific secure folder. Then, we give access to those that need it. Whenever they go to a client to do a presentation, they can access the folder, bring up the presentation, and go through it. It's fast.

What needs improvement?

The storage limits could be higher.

I would like to see more cloud services being bundled into Google, such as mobile security.

Google should definitely build some modules into it so that when we add organizational data onto Google Cloud, we won't need to build separate proxies for security.

For how long have I used the solution?

We have been using this solution for the last three to four years.

What do I think about the stability of the solution?

It's quite stable; we have not had any issues.

How are customer service and support?

In Sri Lanka, technical support was initially an issue, but now, it's okay.

How was the initial setup?

If you're an experienced user, the initial setup is quite easy.

What's my experience with pricing, setup cost, and licensing?

Google is much cheaper than Microsoft.

What other advice do I have?

Google is much cheaper and much more flexible than Microsoft. On a scale from one to ten, I would give Google Drive Enterprise an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Partner Sales Engineer at Splunk
Real User
Highly scalable, beneficial integration, and secure
Pros and Cons
  • "The most valuable features of Google Drive Enterprise are the secure file-sharing service. It is necessary to communicate with people, and the safe large file transfer is good. It's very useful and critical for us to communicate with each other nowadays. They integrate well with other Google solutions, such as Google Documents and Google Spreadsheet."
  • "Google Drive Enterprise can improve by having better compatibility with Microsoft files. Google Drive Enterprise sometimes blocks Japanese characters in documents."

What is our primary use case?

Google Drive Enterprise can integrate well with Splunk users.

What is most valuable?

The most valuable features of Google Drive Enterprise are the secure file-sharing service. It is necessary to communicate with people, and the safe large file transfer is good. It's very useful and critical for us to communicate with each other nowadays. They integrate well with other Google solutions, such as Google Documents and Google Spreadsheet. 

What needs improvement?

Google Drive Enterprise can improve by having better compatibility with Microsoft files. Google Drive Enterprise sometimes blocks Japanese characters in documents.

I'm using Slack for internal communication and with other companies. Google Drive Enterprise has some integration with chat tools, but they can do more with the chat tools in the future. 

We sometimes lose track of the files. Slack can allow users to upload files, but uploading the files gets disconnected from Google Drive Enterprise. More integration is needed.

For how long have I used the solution?

I have been using Google Drive Enterprise for approximately four years.

What do I think about the stability of the solution?

Google Drive Enterprise is stable when there is a sufficient network connection. If someone has a slow connection they might run into issues with file syncing to the cloud and the local storage.

What do I think about the scalability of the solution?

The scalability of Google Drive Enterprise is very good.

Everyone in my company is using this solution.

How are customer service and support?

I have not contacted the support from Google Drive Enterprise.

Which solution did I use previously and why did I switch?

I previously used OneDrive, Dropbox, and Box for file sharing with our partners, and I think everything is similar to Google Drive Enterprise. I did not find many differences.

How was the initial setup?

The initial setup of Google Drive Enterprise is simple.

What other advice do I have?

I rate Google Drive Enterprise an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1791180 - PeerSpot reviewer
Process Manager at a computer software company with 5,001-10,000 employees
Real User
Simple to use and easy to understand with a great user interface
Pros and Cons
  • "The solution secures the data well."
  • "I would like to see larger storage capabilities."

What is our primary use case?

We primarily use the solution for storing and exchanging data.

What is most valuable?

The solution secures the data well. It also offers good storage.

The initial setup is easy.

It's very stable and reliable. 

The product is simple to use and easy to understand. The user interface is great. It's well organized for the most part.

What needs improvement?

I have not found any areas as of right now for improvement.

I would like to see larger storage capabilities. 

If they could continue to design it to make it easier and easier to use, that would be ideal. 

For how long have I used the solution?

I've used the solution for more than four or five years.

What do I think about the stability of the solution?

I would say the solution is stable. I haven't experienced issues with bugs or glitches. It doesn't crash or freeze. I have found it to be reliable. 

How are customer service and support?

I'm satisfied with technical support, however, I haven't really used them that much. 

How was the initial setup?

It's pretty clear and very easy to set up if you follow the steps that automatically direct you. The first step is very easy. You just go through step by step. 

What's my experience with pricing, setup cost, and licensing?

As of right now, I am using the free version of the solution. I don't pay for it at all. 

Which other solutions did I evaluate?

I've never looked into other options, however, I'd be open to exploring them.

What other advice do I have?

I'm a customer.

We use the solution in the cloud and on-premises. 

I would rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MiroslavCzadek - PeerSpot reviewer
Senior Project / Program Manager at EPPM Services s.r.o.
Real User
Cloud storage solution that is scalable and offers good customer support
Pros and Cons
  • "Compared to other solutions such as Microsoft, this solution offers faster synchronization."
  • "If you have different accounts, you have to log out and log in to access the accounts. This could be improved by removing this requirement. The storage limit could also be increased."

What is our primary use case?

I use this solution to store and receive files. 

What is most valuable?

Compared to other solutions such as Microsoft, this solution offers faster synchronization. 

What needs improvement?

If you have different accounts, you have to log out and log in to access the accounts. This could be improved by removing this requirement. The storage limit could also be increased. 

For how long have I used the solution?

I have used this solution for more than 10 years. 

What do I think about the stability of the solution?

This is a stable solution.

How are customer service and support?

When I have contacted the customer service team, the support received was good. 

How would you rate customer service and support?

Neutral

What other advice do I have?

I would rate this solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Consultant at a tech services company with 1-10 employees
Real User
Top 10
Convenient, easy to set up, and has a nice user interface
Pros and Cons
  • "It is very convenient and easy to access."
  • "The solution is kind of expensive."

What is our primary use case?

I primarily use the solution to collaborate with my colleagues. We'll share documentation and use it as an archive. 

What is most valuable?

It's easy to share files.

We use Google Drive more than, for example, Google Hangouts. We also use email and calendars. 

We're a small company, and we've started using the Google solution, and it's worked well for us. 

It is very convenient and easy to access. 

The solution is stable.

It is scalable.

The solution is easy to set up.

What needs improvement?

The solution is kind of expensive. 

We need a bit more storage space.

Sometimes when we download files, it takes a long time to sync. We'd like files to be moved as easily as if we were moving something on a local disk. We want more drag-and-drop functionality. 

For how long have I used the solution?

I've been using the solution for ten years. 

What do I think about the stability of the solution?

It is stable. The solution is reliable. I'd rate it eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it eight out of ten.

There are 30 users on the solution right now. 

How are customer service and support?

I've never dealt with technical support. If I need help, I reach out to my colleagues, and they might deal directly with Google. They have found the support helpful so far. 

Which solution did I use previously and why did I switch?

I've used Dropbox in the past. Google is more convenient for me. I like the interface better and I find it easier to access files using Google. 

How was the initial setup?

The initial setup process is very simple. 

What's my experience with pricing, setup cost, and licensing?

The solution is a bit expensive. We need to keep buying more licensing in order to get more space. I'd rate the pricing six out of ten. 

What other advice do I have?

I'm a Google user.

Overall, I'd rate the solution eight out of ten. We are mostly happy with the product. I'd recommend the solution to others. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.