HubSpot CRM Reviews

I use HubSpot CRM mainly for sales. For example, clients' contact details and business intelligence. The business intelligence gives analytics on who opened emails or if they clicked on links within emails.

The feature that is beneficial from HubSpot CRM is business intelligence.

All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution.

I have been using HubSpot CRM for approximately one year.

HubSpot CRM is stable.

We have less than 10 people using HubSpot CRM in our organization. The solution is scalable.

The support from HubSpot CRM is helpful.

The price of HubSpot CRM is lower than Salesforce and this is a key benefit. There are different tiers, and my company hasn't bought certain functionality.

We evaluated Salesforce before choosing HubSpot CRM. 

HubSpot CRM is as easier to use than Salesforce, it's more modular and better suited for smaller companies.

I rate HubSpot CRM an eight out of ten.

Our primary use case for the solution is marketing automation and managing the leads and opportunities related to our products.

The ease of having everything in one place is valuable. We previously used Excel, but with this solution, we have more systemic quality, which is helpful compared to what we used before.

The initial setup could be faster as it currently takes a lot of time.

We have been using the solution for approximately six months.

The solution is stable. I rate it a ten out of ten.

The solution is easy to use for other users in other regions. So, I believe it is scalable. Not only the region in Singapore but also in China and Japan, so many other teams are using it. Approximately 50 people are utilizing this solution in our organization.

I do not have experience with customer service and support.

We previously did not use other CRM solutions.

The initial setup is complex as it takes a lot of time.

We implemented it via a consultant.

The licensing fee is charged yearly.

I rate the solution a seven out of ten. The solution is good, but the initial setup could be more straightforward. I recommend the solution to users considering implementing it, but I advise them to know what they want to manage first and understand the requirements before implementing it.

I am a reseller. I provide solutions to our customers.

We use HubSpot for CRM, to contact clients, to send emails, from deal initiation or lead generation to closes, and we keep track of the deals or the context there. It also serves as a repository for all of the context of our organization.

It is quite good. The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list. If I need to send mail directly from HubSpot, I can do so; I can also call directly from our store. All of those features are built-in.

It is easy to use.

I don't see anything that I don't like. 

At times there are too many things. Based on different people's profiles. When you put too many things in a solution, it can become very clumsy. When there are too many things, too many updates, and too many notes for a single deal, case, or customer, it becomes difficult to manage everything at the same time.

I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly.

We have been using HubSpot CRM for six months.

We are working with the latest version.

HubSpot CRM is a stable solution.

HubSpot CRM is a scalable product.

Our company has approximately 350 users.

We intend to keep using this solution.

Our IT department has direct contact with technical support. But, as of now, whatever requests have been made have been addressed, and on time.

I used to work in enterprise security. I was primarily involved in sales and marketing.

We use SAP as an ERP.

The initial setup is straightforward. It's easy.

It is ready; all you need are credentials to use it.

We have a couple of people from our IT team who maintain this solution.

Pricing is based on the number of users.

I wanted to compare Curator and Splunk because they are competing solutions. I am curious about how they differ from one another.

I would recommend this solution to others who are interested in using it.

It's a good solution. It can fit into any customer ecosystem, starting with the most basic requirements and progressing to the most complex.

I would rate HubSpot CRM a seven out of ten.

We use HubSpot CRM to track sales leads.

HubSpot CRM helps our company to organize and track a high number of leads easily.

The product's most valuable feature is the ability to track leads efficiently.

HubSpot CRM could be flexible and customizable.

We have been using HubSpot CRM for one year. 

It is a stable platform.

We have five HubSpot CRM users in our company.

I have used Microsoft Dynamics before. Comparatively, HubSpot CRM is easy to use but lacks flexibility and customization options.

We have deployed HubSpot CRM's cloud version. It doesn't require any maintenance.

I rate HubSpot CRM an eight out of ten.

We use this solution for client management. It is connected to my email and to ClickUp. It keeps track of all my clients and my projects. It keeps tracks of what needs to be done and sends reminders for emails that need to be sent. It helps me with creating templates and helps organize my client portfolios. 

The most valuable feature is their marketing automation service and sales lead management.

This solution could be easier to use. You really have to be hands on in the beginning as its an in depth solution. It takes some time to learn how it works before you can start using it.

I have been using this solution for three years. 

This is a stable solution. 

This is a scalable solution. They have certain parameters if you want to upgrade that to enterprise level. I haven't used all of the features yet but it is a scalable solution.

The customer support for this solution is really good. They have proactively called us when we have needed it. 

Positive

We have previously used Zoho. We switched to HubSpot CRM because the marketing tool was really good.

The initial setup is slightly complex. 

In - House 

We have not yet experienced ROI. 

The pricing for this solution is user based. We're paying $39 to $45 per user.

I would rate this solution an eight out of ten. 

We use the solution for the typical CRM features. 

It has nice features and matches our pipeline. Even in the free version, all of the features are available. 

The only problem with HubSpot at the moment is the pricing models. They seem catered to large first-world countries like the UK, Europe, and the Americas. 

I have been using this solution for four years. 

The solution's stability is a nine out of ten. 

The initial setup is very simple. 

HubSpot is not ugly and is user-friendly. It is nice to work with and delivers what is promised.

Overall, I rate the solution an eight out of ten. 

We use HubSpot CRM to keep track of leads for sale.

The product offers a lot of valuable features in the free version. It has a user-friendly interface.

The product's free version could have more integration and automation options. We must be able to connect it to other social media platforms.

We have been using HubSpot CRM for three years.

It is a very stable platform. I rate its stability a ten out of ten.

We use HubSpot CRM every day. We plan to increase the usage of the product.

The initial setup process is straightforward. We have to sign up, learn the process and start using it.

We implemented the product with the help of our in-house team.

We are using HubSpot CRM’s free version. It has an annual license per user.

I recommend HubSpot CRM to others and rate it an eight out of ten. It has a lot of features for small businesses that are free of charge.

We are using HubSpot CRM for many tasks, such as tracking emails and capturing mail IDs.

The most valuable feature of HubSpot CRM is the forms.

HubSpot CRM could improve in integration with other solutions.

I have been using HubSpot CRM for one year.

I rate the stability of HubSpot CRM an eight out of ten.

The solution can scale and it is easy to do.

we have approximately 15 people using the solution.

The support has been helpful and they were responsive.

The setup of HubSpot CRM is simple.

The price of the solution could improve because it is expensive.

I rate the price of HubSpot CRM a seven out of ten.

I rate HubSpot CRM a nine out of ten.