HubSpot CRM Reviews

We use HubSpot for contact management and automated marketing. It lets us send automated email campaigns. We can manage all of our website and marketing performance data plus information about sales and deals. The platform also handles customer service. 

We are a marketing agency that partners with HubSpot and helps other businesses get started with HubSpot. We've helped about 50 clients set up HubSpot in the last one or two years.

Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up.

They have different versions of the product: starter, pro, and enterprise. Maybe the starter version could include a few more features that are available in the higher versions. 

We've been using HubSpot CRM for five or six years.

HubSpot is stable.

HubSpot is definitely scalable. They have different tiers, so it's easy to get what you want. 

HubSpot is straightforward. You need somebody from the technical team to help you set up a few things like the DNS records, but it's not that complicated. Not everyone has those skills, so you need a developer for some parts. Once it's set up, a marketer with no technical knowledge can go ahead and do it.

I rate HubSpot CRM eight out of 10. I recommend it because it has many features, and it's always expanding. HubSpot can integrate with several tools, so you have the option to share data between solutions. 

We use HubSpot CRM mostly for marketing and ensuring that we have our client database in there. We also use the solution for scheduling meetings and interacting with our clients.

What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database.

Right now, HubSpot CRM fills my needs. The solution is good for marketing, and you can schedule when you want your ads and your emails to be sent out to your clients. You can track your client pipeline, you can see who viewed your messages and who hasn't, etc. I feel that HubSpot CRM is adequate for my need, but if the solution has the functionality of not needing to input your password every single time you log into the platform, then that would make it better. If that could be incorporated into the new version of HubSpot CRM, then the solution would go a long way.

I've been using HubSpot CRM for six months now.

HubSpot CRM is a stable solution and it serves me for what I need it for. It serves the requirements of my team and my company.

HubSpot CRM is a scalable solution.

I haven't encountered an issue with HubSpot CRM that required technical support, so I've never contacted support.

The initial setup for HubSpot CRM is very straightforward, and it's user-friendly. The setup process is straight to the point, and you can easily play around with it and just get what you want out of it.

The deployment for HubSpot CRM didn't take that long. My team and I just played around with it for two days before being able to navigate and use it.

We implemented HubSpot CRM ourselves.

I don't have information on HubSpot CRM pricing because I'm part of a team that doesn't handle that area.

I evaluated ServiceNow.

I've been using CRM solutions such as ServiceNow and HubSpot CRM.

Three to four people use HubSpot CRM within my company, including the administrator. Each user has different tasks and roles in terms of using the solution.

I'm not aware of how many staff is required for the deployment and maintenance of HubSpot CRM.

My company has plans to increase usage for HubSpot CRM because if you're in the marketing industry, the goal is to always increase to as many companies as possible, so there's a plan to scale beyond the current HubSpot CRM usage my company has.

As HubSpot CRM is a good platform and is easy to navigate, I would recommend it to anybody looking for a CRM solution who wants to have customers in a consolidated database.

My rating for HubSpot CRM is seven out of ten.

I use HubSpot CRM mainly for sales. For example, clients' contact details and business intelligence. The business intelligence gives analytics on who opened emails or if they clicked on links within emails.

The feature that is beneficial from HubSpot CRM is business intelligence.

All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution.

I have been using HubSpot CRM for approximately one year.

HubSpot CRM is stable.

We have less than 10 people using HubSpot CRM in our organization. The solution is scalable.

The support from HubSpot CRM is helpful.

The price of HubSpot CRM is lower than Salesforce and this is a key benefit. There are different tiers, and my company hasn't bought certain functionality.

We evaluated Salesforce before choosing HubSpot CRM. 

HubSpot CRM is as easier to use than Salesforce, it's more modular and better suited for smaller companies.

I rate HubSpot CRM an eight out of ten.

Our primary use case for the solution is marketing automation and managing the leads and opportunities related to our products.

The ease of having everything in one place is valuable. We previously used Excel, but with this solution, we have more systemic quality, which is helpful compared to what we used before.

The initial setup could be faster as it currently takes a lot of time.

We have been using the solution for approximately six months.

The solution is stable. I rate it a ten out of ten.

The solution is easy to use for other users in other regions. So, I believe it is scalable. Not only the region in Singapore but also in China and Japan, so many other teams are using it. Approximately 50 people are utilizing this solution in our organization.

I do not have experience with customer service and support.

We previously did not use other CRM solutions.

The initial setup is complex as it takes a lot of time.

We implemented it via a consultant.

The licensing fee is charged yearly.

I rate the solution a seven out of ten. The solution is good, but the initial setup could be more straightforward. I recommend the solution to users considering implementing it, but I advise them to know what they want to manage first and understand the requirements before implementing it.

I am a reseller. I provide solutions to our customers.

We use HubSpot for CRM, to contact clients, to send emails, from deal initiation or lead generation to closes, and we keep track of the deals or the context there. It also serves as a repository for all of the context of our organization.

It is quite good. The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list. If I need to send mail directly from HubSpot, I can do so; I can also call directly from our store. All of those features are built-in.

It is easy to use.

I don't see anything that I don't like. 

At times there are too many things. Based on different people's profiles. When you put too many things in a solution, it can become very clumsy. When there are too many things, too many updates, and too many notes for a single deal, case, or customer, it becomes difficult to manage everything at the same time.

I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly.

We have been using HubSpot CRM for six months.

We are working with the latest version.

HubSpot CRM is a stable solution.

HubSpot CRM is a scalable product.

Our company has approximately 350 users.

We intend to keep using this solution.

Our IT department has direct contact with technical support. But, as of now, whatever requests have been made have been addressed, and on time.

I used to work in enterprise security. I was primarily involved in sales and marketing.

We use SAP as an ERP.

The initial setup is straightforward. It's easy.

It is ready; all you need are credentials to use it.

We have a couple of people from our IT team who maintain this solution.

Pricing is based on the number of users.

I wanted to compare Curator and Splunk because they are competing solutions. I am curious about how they differ from one another.

I would recommend this solution to others who are interested in using it.

It's a good solution. It can fit into any customer ecosystem, starting with the most basic requirements and progressing to the most complex.

I would rate HubSpot CRM a seven out of ten.

We use the solution for the typical CRM features. 

It has nice features and matches our pipeline. Even in the free version, all of the features are available. 

The only problem with HubSpot at the moment is the pricing models. They seem catered to large first-world countries like the UK, Europe, and the Americas. 

I have been using this solution for four years. 

The solution's stability is a nine out of ten. 

The initial setup is very simple. 

HubSpot is not ugly and is user-friendly. It is nice to work with and delivers what is promised.

Overall, I rate the solution an eight out of ten. 

We use HubSpot CRM to keep track of leads for sale.

The product offers a lot of valuable features in the free version. It has a user-friendly interface.

The product's free version could have more integration and automation options. We must be able to connect it to other social media platforms.

We have been using HubSpot CRM for three years.

It is a very stable platform. I rate its stability a ten out of ten.

We use HubSpot CRM every day. We plan to increase the usage of the product.

The initial setup process is straightforward. We have to sign up, learn the process and start using it.

We implemented the product with the help of our in-house team.

We are using HubSpot CRM’s free version. It has an annual license per user.

I recommend HubSpot CRM to others and rate it an eight out of ten. It has a lot of features for small businesses that are free of charge.

We are using HubSpot CRM for many tasks, such as tracking emails and capturing mail IDs.

The most valuable feature of HubSpot CRM is the forms.

HubSpot CRM could improve in integration with other solutions.

I have been using HubSpot CRM for one year.

I rate the stability of HubSpot CRM an eight out of ten.

The solution can scale and it is easy to do.

we have approximately 15 people using the solution.

The support has been helpful and they were responsive.

The setup of HubSpot CRM is simple.

The price of the solution could improve because it is expensive.

I rate the price of HubSpot CRM a seven out of ten.

I rate HubSpot CRM a nine out of ten.