HubSpot CRM Reviews

Our customers use the product for CRM and to connect with customers.

The solution is easy to use and easy to implement. It is suitable for small organizations. We will get all the benefits if we use the solution to its full potential. Reporting is easy, and we can easily modify the reports.

The product is not very scalable. Improvement depends on which products we are comparing it with. When compared with enterprise-level CRMs, there can be some improvements.

I have been using the solution for the last six months.

The solution is stable for a small company.

The solution is easy to deploy. The implementation process depends on the size of the organization and the way we want to use it.

Maintaining the solution is simple.

Our customers have good returns on investment in automation. ROI depends on the utilization and the investment.

The pricing is reasonable.

We use the SaaS version of the product. People wanting to use the solution should utilize the product's full potential. Overall, I rate the product a seven out of ten.

We use HubSpot for marketing and sales purposes. We use it to create blog posts, and our website is also hosted on HubSpot.

We monitor website traffic and can see how much traffic is generated through social media. We also run different email campaigns and utilize the newsletter functions as well to create newsletters and send them to all of the customers.

We have two types of teams: enterprise and demand generation teams. If a new lead comes, they will add all the details to HubSpot, track the leads, and know where they come from, whether they are from partners or direct customers.

We can send all the emails to HubSpot and call customers from HubSpot as well because the calls are recorded to HubSpot.

We've seen improvements in our organization. We can monitor all the leads and campaigns that are running through HubSpot. We can track all the bills in the sales pipelines and monitor who's working and who's not. We can also see the revenue generated. All of this can be monitored through the software.

I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed.

It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties.

We have some small challenges when some aspects need to be manually created.

I've been using HubSpot CRM for the past six months. We use the cloud-based solution.

It's stable.

You can scale the product.

The technical support from HubSpot is good.

Positive

Previously, we were using Freshsales, and it was also good. However, we were making some automation changes, and the cost of Freshsales was higher than that for HubSpot. That's the reason why we switched to HubSpot.

The initial setup is so easy. They provide training regarding the setup, so the experience was very good. I would give it a five out of five.

The deployment took about two months, and we are still making a few changes.

We implemented it ourselves.

The cost of HubSpot CRM is less than the cost of Freshsales.

If you're planning to use HubSpot CRM for marketing and sales support, it's a great tool, and you can automate what you view on every account, every day in the pipeline.

On a scale from one to ten, I would rate this solution at nine.

We use this solution to track sales opportunities and lead generation.

The ability to track revenue and complete forecasting has been the most valuable feature.

This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules. 

I have been using this solution for three years. 

The scalability of this solution could be improved. 

The initial setup is straightforward. 

Yes, we do see return of investment using Hubspot.

We use a paid version of Hubspot and we have an annual license.

I would rate this solution an eight out of ten. 

We use HubSpot CRM for sales.

The interface is good.

HubSpot CRM is good.

The pricing could improve.

You must be completely thorough with the product.

I have been working with HubSpot CRM for two years.

We are working with the latest version.

It's the paid version. We use the SaaS model.

HubSpot CRM is a stable solution.

HubSpot CRM is a scalable product.

We have approximately 10 users in our organization who are in Sales.

I have not contacted technical support. I don't directly deal with support.

Previously, we did not use another solution.

It was easy to set up.

It took two weeks to deploy.

One person can maintain this solution.

The deployment was a collaboration between our own team and a third-party team.

I am not aware of the licensing fees.

I would recommend this solution to others who are interested in using it.

I would rate HubSpot CRM a seven out of ten.

I am using HubSpot CRM in business development and sales to keep track of my clients, such as deals, tasks, and notes.

In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future.

I have been using HubSpot CRM for approximately six months.

I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use.

I have not used technical support.

I have previously used Salesforce and Bitrix. Bitrix was a very poor solution.

The initial setup was straightforward.

I rate the initial setup of HubSpot CRM a four out of five.

There is little maintenance required, we have our head of sales who is in charge of HubSpot CRM.

There is a cost for the solution. However, I am not aware of the price.

HubSpot CRM is one of the best CRMs I have used.

I rate HubSpot CRM an eight out of ten.

Since HubSpot CRM has the most reliable and user-friendly options, we decided to use it to create a pipeline for sales and understand our customer's journey from scratch to integration.

HubSpot CRM has the most reliable and user-friendly options.

I cannot upload a long recorded Zoom conversation to HubSpot. I have had some difficulties with HubSpot CRM concerning duplicating contact and pipeline sales. HubSpot CRM's user interface should be made easier.

I have been using HubSpot CRM for four to five months.

HubSpot CRM is a stable solution. We have added the open version of HubSpot to our Google Calendar, which works stable. We get messages from there telling us that our new customers want to book a meeting or have a conversation.

Five people are using HubSpot CRM in our company.

I contacted HubSpot CRM's customer support team because I could not upload large files to the solution. They told me that I needed to use HubSpot CRM's premium account.

The initial setup of HubSpot CRM is easy. I taught my colleagues to use it for ten minutes, and they found it user-friendly and understandable.

We are using the cloud version of HubSpot CRM. I would recommend others to use HubSpot CRM.

Overall, I rate HubSpot CRM an eight out of ten.