Jamf Pro Reviews

Any Apple MDM solution product.

This helps in running your environment and managing them so much easier.

Jamf has many solutions and using the polices are very powerful. 

They are always improving the product and have great customer and technical services. One thing I wish is if JNUC could be twice a year in different cities to get more amount of techs. 

We are using Jamf Pro to manage our Mac environment.

I'm now starting to package up software to deploy to our Macs remotely. This eliminates the need for manual installations.

• Remote commands
• Being able to access the Mac remotely and pull information from it along with sending remote commands to it.

I would love to see a way to screen share to a Mac using the Jamf Pro web interface instead of Jamf Remote.

We use the solution for MDM and remote management. We have a very simple environment.

Jamf has allowed the company to have control and visibility over all the assets and it has helped us manage everything remotely and at a distance with a click.      

The remote wipe and lock features are by far the best tools. They help protect our data whenever we offboard people from the company. 

If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex. This makes the learning curve for users far more complicated. Other than that, it is all good. 

I've used it since I joined the company - two years. It was being used before. I'm super happy with it!

I use Jamf Pro to manage every Apple device in our organization including Mac computers, iPads, iPhones, and Apple TVs. It's connected with Apple Business Manager.

In our environment, there are also PCs and Android devices but these are managed by other dedicated software for the corresponding ecosystem. 

Zero-touch deployment is very helpful to us. We deliver new or refreshed Macs or iOS devices directly to new employees.

Also, we provide BYOD for iOS, so it is possible to check mail using private devices. We don't have to push all of the software, as the company store (self-service) allows for the downloading of all necessary applications.

As an administrator, I really love the integration with Apple Business Manager.

Zero-touch deployment saves tons of time.

Self-service makes enrollment much quicker, as we don't have to push all of the applications. The user can decide when to perform an installation, chosen at the most suitable time.

The most important thing for me is to have zero-day support, which is something that I expect from Jamf. Other MDM vendors do not handle support as well.

I think that the zero-touch enrolment could be improved.

I would like to have the ability to push scripts using MDM commands.

Four years.

Deployment of this solution is super easy.

Licensing is based on the number of devices.

JumpStart looks a little bit pricey; however, it is worth every penny. 

I evaluated the Apple Profile Manager, but it wasn't enough and had lots of bugs.

If you want to do more than just using the Apple Management Framework, this is a solution for you.

We use this solution to manage all of our company devices. We have both iOS and macOS devices internally. We also use it for license management for some of the other tools we use in-house. It's a great way to keep track of all of our licenses and the software we use daily. 

We use zero-touch deployment for all devices, meaning IT is freed up to work on other things. 

Apple’s deployment programs enable zero-touch deployment by automating enrolment and configuration from a central location, all without having to open the box.

The most valuable features of this solution are self-service and patch management. Deployment of software is also a huge benefit to us as a company.

Inventory can be a daunting task, but with Jamf Pro, and its inventory management capabilities, it doesn’t have to be. Collect inventory automatically, organize that information, and even export reports.

The cloud version sometimes gets a little slow and https:// is always required when entering the URL.

There is still no feature for properly patching T2 Security Chip-enabled Macs. Admins must set up custom-built scripts to get around this functionality miss. Apart from that, it's good.

Stability is very good but could be better in terms of speed when hosted. 

It is a cloud solution, so it works great for scaling. 

Prior to using this solution, we used SimpleMDM.

With Jamf Start, everything was easy to set up and roll out to our team. 

We implemented this solution in-house. 

Our ROI was within two years.

With respect to pricing, Jamf Pro is the better bet. 

God, we tried all of them! SimpleMDM was the main one though. 

I use this software in my daily job to manage all of the Apple devices on the college campus.

It has made me much more efficient in my job by reducing the time needed to spend on tasks.

Self-service allows for users to solve their own issues without needing to contact the help desk.

I would love to see GSX (Apple Global Service Exchange) integration populate purchasing data during the enrollment process. Currently, data does not populate during enrollment of a device. I would prefer the ability to have this data pull automatically if set up via prestige enrollments

I use Jamf Pro to manage and secure Mac workstations in enterprise and production environments.

Jamf Pro allows us to fully leverage Apple and its native tools, as well as create custom solutions.

Proper MDM management for Apple devices is key. The ability to script makes it fit our needs.

I would like to see MFA integration added to the SSO feature, as well as having it expanded to accommodating multiple servers (meaning specifically that SSO, Jamf Pro runs in a cluster just fine).

I think it's quite stable overall, we have seen some stability issues, but they usually trace back to configuration issues.

It scales well, into the tens or hundreds of thousands of devices.

Customer support is very friendly and responsive. As your environment gets more complex, an elevated support contract is available.

No.

The software itself is both complex and straightforward, meaning that you do have to understand what you're doing, but everything you need to get started is on the web interface.

Jamf offers a "jump start" to get things off the ground and give you brief basic training to get going. I spent two days at initial setup, and after that, I worked through it myself.

No comment.

I think it's on par with other enterprise solutions. It really comes down to how seriously your organization wants to take Mac management.

Evaluated AirWatch, but it did not have the capabilities of Jamf Pro.

We consider Jamf Pro to be "best of breed" for enterprise Mac management.

Valuable features with Jamf include asset management and application/patch management. I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps.

It’s a useful tool for a larger organization to manage its Apple Devices. Jamf has improved the function by putting support to unknown devices. My workplace had bought a lot of iPads outside of DEP without a good method to track them. What happened with Jamf is all of the unknown Apple Devices were put under one solution to help all of us better use these assets. The same thing happened with the computers, because now there was a method to manage them without sacrificing control.

Jamf could improve versioning as in outright blocking OS upgrades OR improving maintaining every application’s update feature. As of now, only some apps, like Flash, have managed updates. The rest will need some clever work to keep updated, or prevent updates. Not everyone is able to adapt a product like Jamf when a feature is missing or not suited to your environment.

I’ve been using it since January, 2016. In that time, Jamf has made several changes along with Apple.

Jamf Pro as a cloud hosted service is pretty stable. The website does not always load smoothly, but I have had no downtime.

Jamf is very scalable. If anything, it may be too scalable for an entry level technician. The ability to deploy to everyone is easy if the admin was careful to restrict abilities.

Previously, there was no solution. I had to do everything by hand.

The initial setup was mind-boggling. However, I had not used DEP or VPP prior to this. Without having completed the CCT first, I was learning far too many things for the first time with very little time to process all of it.

I’m left out of the pricing decisions. As a general rule, I think it pays for itself to let Jamf host the server. If you send your tech to the CCT, then you won't need as much guidance from Jamf.

There was no evaluation. We just bought it and stuck to it.

Absolutely get the CCT and choose a technician that has Apple experience. That way, the skills will complement each other.