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reviewer1219011 - PeerSpot reviewer
Works at a educational organization with 201-500 employees
Real User
Pre-stage enrollments and self-service save us a lot of time
Pros and Cons
  • "The features that have been the most life-saving for us are pre-stage enrollments and self-service."
  • "The ability to ask a device to run a policy regularly would be a real advantage."

What is our primary use case?

We use Jamf Pro to manage all of our one-thousand-plus Apple devices.

We use Jamf for setting up re-stage enrolments and deploy them with the help of DEP and distribute device configurations and other software/applications for iMacs, Macbooks, and iPads. Its something we use every day.

How has it helped my organization?

The use of Jamf Pro has massively streamlined our process of working with Apple devices. Before Jamf, we would individually set up and install software on student and staff computers. This was a huge undertaking and has been made so much easier with the help of Jamf, being able to set this up for deployment beforehand.

What is most valuable?

The features that have been the most life-saving for us are pre-stage enrollments and self-service. The ability to set a generic suite of installations for all devices without ever having to touch the computer is amazing. This matched with self-service allows end-users to custom configure the machine to their needs. 

What needs improvement?

I can think of only two ways that Jamf could be improved for us at the moment. Primarily by adding the ability to schedule policies for devices. The ability to ask a device to run a policy regularly would be a real advantage.

The other thing would be the ability to brand the Jamf admin portal to match the rest of the organization.

Buyer's Guide
Jamf Pro
March 2025
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution for three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1263765 - PeerSpot reviewer
Network Administrator at a tech services company with 10,001+ employees
MSP
Enables us to successfully manage applications and inventory within our machines
Pros and Cons
  • "We have been able to successfully manage applications and inventory within our machines."
  • "I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."

How has it helped my organization?

We have been able to successfully manage applications and inventory within our machines.

What needs improvement?

I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement.

For how long have I used the solution?

I have been working with Jamf Pro for four years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

I believe that this is a scalable solution.

How are customer service and support?

I was in contact with support a lot in the past and they have been able to offer great assistance.

How was the initial setup?

The initial setup was straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Jamf Pro
March 2025
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
PeerSpot user
IT Operations Engineer at Cloudflare, Inc.
Real User
Zero-touch deployment is a wonderful feature

What is our primary use case?

I use this product to manage Apple devices in the enterprise. From profile configurations to security compliance.

How has it helped my organization?

Jamf changed our lives completely from configuration, compliance and management. We needed something like a complete Mac shop to help us manage devices all over the world. With Jamf Pro in the cloud, we are capable of managing these systems and devices with ease.

What is most valuable?

Zero-touch deployment is a wonderful feature. Being able to assign systems directly from the manufacturer to new employees has been amazing. Plus with a complete self-service portal, our users have the flexibility to install software they need when they need it. Not to mention a number of environmental nuisances that are one-click fixes here.

    What needs improvement?

    Pricing needs to be better for smaller businesses who need cloud-based products over on-premise solutions. It’s even hard for some medium and even large businesses to grasp the exceptionally high cost of the service.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user