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reviewer1219011 - PeerSpot reviewer
Works at a educational organization with 201-500 employees
Real User
Pre-stage enrollments and self-service save us a lot of time
Pros and Cons
  • "The features that have been the most life-saving for us are pre-stage enrollments and self-service."
  • "The ability to ask a device to run a policy regularly would be a real advantage."

What is our primary use case?

We use Jamf Pro to manage all of our one-thousand-plus Apple devices.

We use Jamf for setting up re-stage enrolments and deploy them with the help of DEP and distribute device configurations and other software/applications for iMacs, Macbooks, and iPads. Its something we use every day.

How has it helped my organization?

The use of Jamf Pro has massively streamlined our process of working with Apple devices. Before Jamf, we would individually set up and install software on student and staff computers. This was a huge undertaking and has been made so much easier with the help of Jamf, being able to set this up for deployment beforehand.

What is most valuable?

The features that have been the most life-saving for us are pre-stage enrollments and self-service. The ability to set a generic suite of installations for all devices without ever having to touch the computer is amazing. This matched with self-service allows end-users to custom configure the machine to their needs. 

What needs improvement?

I can think of only two ways that Jamf could be improved for us at the moment. Primarily by adding the ability to schedule policies for devices. The ability to ask a device to run a policy regularly would be a real advantage.

The other thing would be the ability to brand the Jamf admin portal to match the rest of the organization.

Buyer's Guide
Jamf Pro
November 2024
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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For how long have I used the solution?

We have been using this solution for three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Business growth realized through scalability of this solution
Pros and Cons
  • "The most valuable features are the Jamf agent and the API."
  • "There are known issues with the mobile configs that need to be fixed."

What is our primary use case?

Our primary use case is managing Mac systems in a large environment.

How has it helped my organization?

This tool has allowed me to leverage my ability to scale up.

What is most valuable?

The most valuable features are the Jamf agent and the API. You can do a lot with these tools.

What needs improvement?

There are known issues with the mobile configs that need to be fixed.

For how long have I used the solution?

Eight years.

What do I think about the stability of the solution?

It's a stable and solid solution.

What do I think about the scalability of the solution?

In terms of scalability, this is a very flexible product. You can easily up and downscale.

How are customer service and technical support?

This solution has great support.

Which solution did I use previously and why did I switch?

Before using this solution I had not thought about central management.

How was the initial setup?

This initial setup is a bit complex.

What about the implementation team?

We completed the implementation in-house.

What was our ROI?

I do not have an ROI, but it saves a lot of time.

What's my experience with pricing, setup cost, and licensing?

The setup cost is in the training, which is the most important step of your journey.

Which other solutions did I evaluate?

We did evaluate other options, but this is the best tool there is.

Disclosure: My company has a business relationship with this vendor other than being a customer: we are delivering professional services and integrations.
PeerSpot user