Jamf Pro Reviews

It's our main MDM solution for macOS and iOS, covering about 2100 mac devices and 900 mobile devices. 

MDM commands and policies let us distribute scripts all over our fleet, allowing us to be able to transform our systems to the desired systems we want. Security was increased and lots of manual interventions were no longer necessary. The gain of time was enormous for our small staff, managing all those devices for about 800-1000 teachers and 4000 pupils. 

Later on, VPP made life easier with ipads as app distribution was simplified once more.

When we started using Jamf Pro on-prem, we began really managing macOS devices. Later, iOS devices joined, and after that, managing AppleTV's made us gain a lot of time. Without Jamf Pro, we would not have been so successful and quick at implementing such a high number of devices in our classrooms. The management facilities helped us a lot.

Most of our macOS devices were admin only, and Jamf Pro helped us to convert them to standard user devices with LDAP binding.

Support has always been available for us.

Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster. At that time, managing Apple IDs gave us the possibility to give the users some additional iCloud storage space. Of course, MDM command and policies and scripts have made our admin life easier.

Distributing the non-VPP applications to devices via policies with scripts behind them to make remote licensing possible is very valuable for us.

In some places, GUI could be more reactive. For our timezone, support could be much more reachable and reactive. For some time, support was quite fast; now we see some delays.

Configuration Profiles are currently reworked by Jamf, so it's a work in progress, there's no need to worry about it. 

Recovery Boot password protection on an  M1 device is currently only available as Pre-stage, however, a strong need to put recovery password via MDM command to already enrolled devices is a must for us, so it has to be implemented fast.

I've been using the solution for over 10 years.

We did not previously use a different solution.

To get information, call a Jamf representative. They are highly qualified people.

We also looked at Filewave.

Education.

It helps manage the iPads in a more streamlined way.

I really love the remote commands. It is a time saver. I also enjoy the self-service app. That way, not all apps have to be installed if the teacher chooses otherwise.

I'd like to see better reporting features.

We use it to manage Macs and iOS devices. We also use it to install applications and patch devices. There is also the reporting feature that we use too.

It has made it easy to track and update devices. I love how easy it is to use, and the support is the best in class.

I think the SSH part of Mac OS is the best feature, and also I like the way they have the dashboard, and the console is super clean.

Conditional access for iOS devices is a thing they need to add. It's on the roadmap, and it would be nice to have that now.

• Managing macOS devices for our organisation
• Delivering a seamless experience for users and ensuring their device is up to date, in compliance, etc.

Compliance, control of devices and mostly the self-service experience for end users. 

Fewer tickets for IT due to the self-service/self-help.

• Self-service, because there's no need for IT Support (scripts/software, etc.) 
• Zero-touch enrollment for delivering an awesome (it's my MacBook) experience. 

• More reporting functionalities on mail/export basis with a schedule.
• A remote tooling functionality for Windows devices (Jamf Remote).

Our primary use case is managing Mac systems in a large environment.

This tool has allowed me to leverage my ability to scale up.

The most valuable features are the Jamf agent and the API. You can do a lot with these tools.

There are known issues with the mobile configs that need to be fixed.

It's a stable and solid solution.

In terms of scalability, this is a very flexible product. You can easily up and downscale.

This solution has great support.

Before using this solution I had not thought about central management.

This initial setup is a bit complex.

We completed the implementation in-house.

I do not have an ROI, but it saves a lot of time.

The setup cost is in the training, which is the most important step of your journey.

We did evaluate other options, but this is the best tool there is.

• We use a one-to-one iPad program in our schools.
• We manage 1000 devices.
• We configured different profiles for each grade groups, and we can easily manage them.
• Especially for restrictions, to manage applications, books and web clips, to push notifications.

First, we used another MDM solution, but we haven't been satisfied. We researched alternatives and found Jamf Pro. Really we are so happy now. 

Restrictions. It is so useful and effective.

Screen time setup is so required. I want to set time up for screen times for categories. I should be able to choose time and set a password.

Managing a large fleet of Apple devices, both Mac and iOS. We monitor our Apple inventory to make sure everything is running smooth.

I work with a school. Deploying apps and settings are a big part of the job. Jamf Pro allows me to do that without touching a device. 

DEP imaging and settings deployment. This is almost instant from when you click the save button. It’s so good!!

There are some small but clunky UI elements — things like bulk editing of certain information and settings.

We use this solution for device management across a large school.

MDM solutions. We have over two hundred staff and fifteen-hundred students. Jamf Pro allows us to manage all devices across the school remotely and push out any policies, software updates, and applications as needed. We can do all this from the comfort of the IT office, allowing us to focus more on the education around technology, rather than keeping the technology running itself.

Jamf Pro has improved the way IT supports education. It isn't just about device support anymore, we understand the power technology holds in the classroom. We are now able to collaborate with teachers to help them get the most out of their lessons. They have a goal, we have the knowledge to help them accomplish this.

Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have. It also allows us to make sure each device is set up with the correct software for learning to flourish.

An in-house chat room would be a great way to communicate with your team when you aren't physically present with them. Also, the ability to add notes on devices, so that a history can be shown as to why a user has done certain things, such as their troubleshooting process or just general thoughts.