Jira Reviews

We use it for IT project management. We manage the timelines and resources, mainly people resources.

It is a stable solution, and we have had no issues with stability.

For our company, we're thinking about not only project management solutions but also collaboration solutions, and maybe if Jira had a chart or quick commenting option, it would be great.

I've been working with it for two years. It is a cloud-based solution.

We have had no issues with stability.

We currently have ten users, and it is free for ten users. However, we hope to increase usage.

I would rate Jira at eight on a scale from one to ten.

We use it mainly for logging defects and tracking them.

The UI is good. It's simple and not very complicated.

It's very good for tracking.

The thing I don't like is that it is hard to decide which dropdown options should be selected. When we try and submit it, it will state that there are certain mandates in place. It won't allow us to submit the form unless we fill out all the details.

I don't think Jira has a copy/paste option for emails. I know that you can attach emails, but I don't think there is a copy/paste option.

I've been working with JIRA for the past 10 years.

I would recommend Jira because it helps from a functional point of view and also with tracking defects. It is similar to Quality Center and is good.

I would rate it at seven on a scale from one to ten.

We primarily use the solution for bug tracking. It's for customer support purposes.

The solution is quite easy to use. It's very user-friendly. The product is very easy to understand.

The solution offers very good tools for Agile teams.

The pricing of the product is very good. It's not too expensive.

We're more focused on other solutions. Jira could be more, for example, like Micro Focus, which is what I mostly work with currently.

I've been using the solution for about seven months at this point.

I'm not sure if the product is stable or not. I don't have any insights into that aspect of the product.

I don't know if the solution is scalable or not. It's not an aspect of the solution I'm responsible for.

I'm not sure how many users are on the solution currently. I'm not sure if there is a plan to increase usage just yet. That might be a question for our company in the next year or so.

We tend to handle technical support internally for the most part. I can't really speak to the actual technical support from Jira as I haven't dealt with them for the most part.

We are also using Micro Focus.

I'm more on the customer support side of the product. I didn't really handle the setup process. Other members of my team handled the implementation.

We've found the pricing to be quite good. It's not overly expensive. It's very reasonable and affordable for companies to implement.

We're just customers and end-users. We don't have a specific business relationship with Jira.

I'm not sure of which version of the solution we're using currently. It's my understanding that it is the latest version. I'm not sure if we are using the cloud or the on-premises deployment version.

Currently, I'm more focused on the Micro Focus product as opposed to Jira. That's more where my expertise is at the moment.

That said, it's pretty easy to use and I would recommend Jira to other organizations for that reason.

Overall, I would rate it at a seven out of ten.

We are using Jira for tracking and management.

It's an open-sourced product that is easy to customize.

Stability is an area of concern and it needs improvement, otherwise, it's a good product.

In the next release, it should be more stable and have more APIs to integrate more plugins with it.

The first time that I used Jira was in 2011. 

I am using the older version that was released in 2019.

It's not a stable solution.

The number of users is in the hundreds.

We will not likely continue using this product. Our customers are evaluating other solutions that are more stable and scalable.

We have not contacted technical support.

Previously, we did not use another product.

The initial setup is straightforward. 

The migration took a week to complete.

Depending on the use cases, I would either recommend Jira or not.

I would rate this solution a six out of ten.

Private Cloud

For QA, the most interesting for me are boards, backlog, and filters.

We finally started to use Git integration, so it is easy now to find a fix of a specific issue.

Filters: I never use a simple filter because it is not enough. When I have a complex filter and switch to simple, the switch is impossible. Also, even with complex filters, not all searches are possible.

Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches.

Make the product more user-friendly. It should be easy even for a person on his first day: to edit items, to select several items, to copy items. The product should be for people.

Two years.

Not yet.

Not yet.

Haven't used it.

Yes, I've used HPE Agile Manager. I switched because I switched the company I work for, and the new one works with JIRA.

I didn't install it, I only use the web interface.

Not my area of responsibility.

Not my area of responsibility.

- Jira is used for bug tracking, issue tracking, and project management. - Jira has a powerful API, which means you can easily import or mash up your data with another system if need be – you haven’t locked yourself in! - Jira has been designed with a focus on task achievement, is instantly usable, and is flexible to work with. -you can create individual issue level security schemes, and specify the visibility of comments and work logs.

-At first, the documentation is typically light on needed information, is buggy, or is a little old. In general I found that I needed to do a bit of searching between the Jira documentation, issue tracking system, and the forums in order to get the information I needed, and it still didn't answer all of my questions. For the rest, I took a look at existing plug-ins to see how they had solved the problems. -I have found that Jira's customization can be very confusing in terms of configs and work flows, issue types, custom fields, etc. One should be confident and willing to do a lot of homework when taking on the implementation of anything other than the out-of-the-box functionality.

Jira is a bug and issue tracker primarily intended for software development. We use Jira internally to track all engagements within our team; as well as track bugs and issues for the web apps we develop. Jira is a very customizable product. It has a built in field builder that essentially lets you choose what fields you want to capture for your project. You can configure Jira’s custom fields at a system-wide, project specific and/or issue type level. Jira’s reporting component (or ‘filters’) make it easy to extract the information you want out of the system in several formats. Finally, Jira’s workflow features make it easy to define screens, based on business processes you might have.

We use Jira strategic management and overall best practices management.

Jira is easy to use and there are a lot of tools that are integrated with it.

The solution can improve by including test management functionality in a native bundle without plugins.

I have been using Jira for several years.

I have found Jira to be stable.

Jira is scalable.

We have approximately 50 users using this solution in my organization.

I have not used technical support.

The initial setup is simple.

We had our internal IT team that did the implementation and we do not require maintenance.

We are on an annual license to use Jira.

I evaluated other options. I choose Jira to work with because it is a popular solution and many of our customers use it.

I rate Jira an eight out of ten.

Public Cloud

JIRA is an issue tracking application, it in global development projects. JIRA helps teams to track and accomplish the items that need to be The great feature about JIRA is you can store the activity happening around an asset in one placeJIRA is useful in project management. It can reduce the rework in enterprise projects. You can also use JIRA Core for Project management, Task management, Process management, HR, Marketing, Legal and Finance projects. JIRA Core can be as per business projects need.

JIRA is very efficient. It helps us to create benchmark times to solve each ticket's severity. Burn down charts show your effort against the estimated time.

Active sprints. It is like a Kanban Board drag and drop backlog to assign, to do, and finish the task.

When creating Epic, Story, and Task, there is no provision to set estimated time. The estimated time can only be set once the ticket is created.

More than five years.

No.

No.

Excellent.

We have In-house project management tool. The report generation, burn chart are not so good. We Started to use Jira to  between different projects across geographic location

Straightforward.

In House

Its very nominal  prices per the features available.

No

JIRA is very good. With another tool, like Confluence, HipChat, Trello, Bitbucket, Bamboo, and FishEye. It creates a robust project and product management process.