Microsoft Configuration Manager Reviews

Our primary use case of this product is for infrastructure, capturing all the configuration items within our infrastructure. I'm the configuration manager and we are customers of SCCM. 

I like that this solution captures all the devices in our infrastructure, quickly identifying those items based upon everything we've identified within the SCCM, as far as the proper nomenclature goes. Other things along those lines like serial numbers, and the location of things, it's all good stuff. The solution does exactly what it needs to do and in terms of being on the ITSM side of the house it just feeds into it. 

I'd like to see some cosmetic improvements on the user interface. 

I've been using this solution for two years. 

This solution definitely does what it's supposed to do. 

Microsoft does a good job as far as putting information out there for anyone to train themselves, especially if it's within their Microsoft Virtual Academy. I don't deal with the administrative side of the house, but we have Microsoft system engineers we can contact if we need. The support is sufficient, very responsive and easy to work with.

The initial setup was straightforward and took around five hours. It was carried out by the two administrators in the company. We also have people on the team who are familiar with SCCM.

I don't know much about the licensing structure but I believe everything is probably included within the package.

It's important to be aware of the capabilities of the software and all that it says it's designed to do, and to make sure that you educate yourself on the use of the software. 

I would rate this solution an eight out of 10. 

We primarily use the solution for client management, especially for day-to-day operational activities, like access management or software deployment.

The main key feature that we find the most valuable is the patching. The remote desktop is a very useful feature as well. The software deployment aspect is helpful too. These are the three core features from which we see the customers really benefit if they have a System Center Config Manager. This is especially true for enterprise organizations here.

Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace. 

We are okay with all the available features.

In the future, we're looking for tighter integration with cloud solutions like Windows Intune. It is already there, however, it's still in need of some improvements. It's not straightforward in terms of the administration on offer. 

We'd like the solution to make it easier to manage remote users.

It offers a very difficult cloud gateway when it comes to cloud management.

The solution does need a lot of configuration and fine-tuning, so a company will need a dedicated person who's knowledgeable in the product to manage it.

A few people complained that SCCM is very complex without CPS, depending on the SQL database, and when using SQL as a backend service. Sometimes updating the dashboard and getting the reports, can be slow. They're not getting an instant update on the database. That is where most of the customers tend to complain. 

I've been using the solution since version 2.0 or something close to that. It may be at least 15 years.

We don't have very many issues in SCCM. It's not a plug and play software, however. From time to time it does require fine-tuning. You need the right management and administrative people in place to manage the product. This is essential in order to keep it running correctly.  

We have clients in both the private and public sectors. 

The solution requires fine-tuning and configuration tweaks. In order to scale it, you will need a knowledgeable person to manage the process.

Technical support from Microsoft has been good. We've been satisfied with their level of service.

We don't find the initial setup to be complex. We've done many implementations a this point, and we find it to be straightforward. Our team is very much experts at this point. They know all the processes and they go through everything step by step. 

In terms of how long it takes to deploy the solution, this question is very tricky. It's all dependant on the customers, and their environment as well as the customer's readiness to proceed. If it's a POC, where I don't have any dependencies on the customer side, that everything will be within the private network, isolated environment, I can handle a deployment within two days. We can install, configure, and make everything ready in that short amount of time simply because we don't have customer dependencies.

You do need to have the correct people in place to manage it once it's up and running. They need to be experienced and dedicated to the product.

We're an integrator and service provider here in Bahrain, so we have done more than a couple of installations, so where our team is very confident in our ability to implement the solution on behalf of our clients.

We're actually looking at ServiceNow as a potential product to use in the future.

We are a Microsoft gold partner.

We're noticing many users in our country moving away from Microsoft and towards AWS.

We tend to use the latest solution, or something close to that. We always are trying to keep it up to date in all the customer database and systems. Whenever there is the latest update available, we update everything immediately for our customers. The latest version may be 19.06.

While all the customers we have are currently on-prem, we are looking for cloud-based solutions going forward, due to the fact that our customers tend to gravitate towards the cloud. They are like looking for something they can easily manage. That's all clients, irrespective of whether they are in the office or are our mobile users. 

I'd rate the solution eight out of ten. I really like the product, however, there's always room for improvement.

We use the solution to monitor our servers and clouds. We also use it for software and hardware inventories.

Hardware and software inventories help us discover the resources and assets in our organization. The dashboards have information about our assets. We use the reports for decision-making. The tool gives good information about our resources in the organization.

The solution is crowded with information. It is complicated to search for things.

I have been using the solution for almost six months.

The stability is excellent. I have had no problems. I rate the product’s stability an eight out of ten.

We have around ten users in the organization. The product serves only the environment where we install the agent for each client. We have almost 2000 clients. I rate the product’s scalability a nine out of ten.

The implementation is easy. It took three to four hours.

Since we are a government organization, money is not an issue. There's an agreement between the Ministry of Communications and Information Technology and Microsoft.

I will recommend the tool to others. It is helpful for organizations. Overall, I rate the tool a nine out of ten.

Microsoft Configuration Manager gives different tools in one solution. 

The tool's deployment is complex and depends on the architecture you want to implement. 

The solution is stable.

The tool is scalable. 

I rate Microsoft Configuration Manager a ten out of ten. 

SCCM is used in the insurance and public administration sector. We have various sized customers using it.

We are using the solutions for PC application inventories, patch management for new PC installation, PC reinstallation, and zero-day patching. We're using it to its full capabilities. It's a complete solution in the Microsoft environment.

SCCM has made it easy for our organization to personalize all the distribution schedules and how we want to distribute. It is very easy to manage, and there is a lot of option.

The most valuable feature of SCCM is the application distribution.

SCCM can improve on third-party application support.

The next features are coming through their newer solution Microsoft Intune or Microsoft Endpoint Configuration Manager (MECM).

I have been using Microsoft System Center Configuration Manager (SCCM) for approximately 15 years. 

SCCM is stable.

The scalability of SCCM is good, it can scale a lot. You can manage a very small environment and go up to a couple hundred thousand PCs.

The support we have received from Microsoft was excellent.

I did not use another similar solution to SCCM.

The SCCM deployment difficulty level and time frame are dependent on how large the deployment is. If it is a large company then it can be complex. It can range in time from a couple of hours to a couple of days to a couple of weeks.

SCCM is an old on-premise solution. We're moving through to MECM and that is a cloud-based solution to do similar functionality, such as Intune. SCCM is used at its most. We will not increase the use of SCCM.

We are consultants and we do all of the implementations of SCCM for our customers.

The number of staff we need for maintaining the solution depends don't the size of the company, but usually, we have two to three people.

The ROI has been very good from SCCM.

The price of SCCM depends on the size of the organization. The price is competitive.

I rate the price of SCCM a three out of five.

We did not choose SCCM. It's a solution that evolved, and at one point it changed its name.

My advice to others is to plan ahead and make sure to take into account everything that the solution can do because if you do not understand what the product can do, you will probably buy a lot of software to do what the solution is already doing. Understand all the features and how you will be able to use them.

The next features are coming through Microsoft Intune.

I rate Microsoft System Center Configuration Manager nine out of ten.

The most valuable feature of Microsoft Endpoint Configuration Manager is patch management.

Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually. 

I have been using Microsoft Endpoint Configuration Manager for a couple of years.

Microsoft Endpoint Configuration Manager is a stable solution.

The scalability of Microsoft Endpoint Configuration Manager is good.

The support can be responsive but other times can be a little slow.

The rate support from Microsoft Endpoint Configuration Manager an eight out of ten.

I have not used another solution other than Microsoft Endpoint Configuration Manager.

The initial setup of Microsoft Endpoint Configuration Manager was simple.

We did the deployment of Microsoft Endpoint Configuration Manager in-house. We have our maintenance of the solution automated.

Microsoft Endpoint Configuration Manager is a complete solution for what we need it for, and I would recommend it to others.

I rate Microsoft Endpoint Configuration Manager an eight out of ten.

Microsoft Endpoint Configuration Manager is used for ingenuity and automation.

The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated.

I have been using Microsoft Endpoint Configuration Manager for a few years.

The stability is very good.

Microsoft Endpoint Configuration Manager is very scalable.

The support from Microsoft Endpoint Configuration Manager is good, they are friendly.

The initial setup of Microsoft Endpoint Configuration Manager is straightforward. The time it takes for the process depends on the environment, typically it can take one day.

There is not a license needed to use the solution. 

I rate Microsoft Endpoint Configuration Manager an eight out of ten.

Microsoft is working on migrating the function of Microsoft Endpoint Configuration Manager to the cloud. Every week and every month there is something new that's happening to move to the cloud.

Microsoft Endpoint Configuration Manager is used for installing new workstations without the interaction of people, it does the deploying of workstations automatically. Autopilot is used for automatic deployment installations of workstations without IT support. We only have packages at home and we do not need a VPN to configure workstations from home.

The patching of inventory to patching of Windows and applications, such as Office, inventory of wiping security, deploying new software, reinstalling software, uninstalling software, and wiping the device. This is insecurity from Active Directory services, some functionality we are moving to a group policy.  By having less IT support you can handle more workstations.

The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed.

I have used Microsoft Endpoint Configuration Manager within the last 12 months.

Microsoft Endpoint Configuration Manager is a stable solution. We do not have a lack of production in my orgaization.

The solution is highly scalable.

We have two IT engineers using the solution.

Microsoft has high-level support, I only have good words to say about them.

I have used Zabbix previously. I was using Zabbix, its free tool. It's not for somebody who does not have knowledge of Linux. Zabbix is not for a regular Microsoft user to use.

The installation requires a lot of knowledge and experience. The whole process took us three months.

The license price could be reduced for Microsoft Endpoint Configuration Manager  They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better.  There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure. 

You receive a license for Microsoft Endpoint Configuration Manager when you buy an EMS E3 license. 

I would recommend this solution to others.

I rate Microsoft Endpoint Configuration Manager a nine out of ten.

We are using Microsoft Endpoint Configuration Manager in our organization for patch deployment. Additionally, we deploy and manage Microsoft antivirus solutions to most of the desktops and the servers which we have.

I have been using Microsoft Endpoint Configuration Manager for approximately 

The solution is stable.

Microsoft Endpoint Configuration Manager is scalable.

I have used this solution in a couple of banks I have worked in.

The technical support is good.

The installation was not too difficult.

We use consultants to do the implementation and they were trained by Microsoft.

For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency.

I would recommend this solution to others.

I rate Microsoft Endpoint Configuration Manager a nine out of ten.

SCCM is used to manage both users, and your devices. It's an administration tool used for endpoint protection.

I would like to see more automation.

I have been using SCCM for three years.

We are using the 2019 version.

SCCM is a stable solution.

I have not scaled with this solution. I use it for a specific reason.

I have never contacted Microsoft technical support. I use our internal support.

I was not involved in the installation of this solution.

I would recommend this solution to others who are interested in using it.

I would rate SCCM a seven out of ten.