Microsoft Dynamics 365 Business Central Reviews

We really like the applications, including SharePoint, Teams, and the M365 Suite. 

It is very user-friendly.

The initial setup is easy.

The pricing isn't overly expensive.

It is stable.

Technical support from local partners has been good. 

I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution. 

The pricing could always be better.

I've been using the solution for four to five years. 

The stability is good in the Pakistani market. I'd rate it nine out of ten. There aren't bugs or glitches. It's reliable. It doesn't crash or freeze. 

Technical support is fine. they are helpful and responsive, and we are satisfied with the level of support we receive. We get help from local partners, and they've been very good. 

Positive

The product has been easy to set up. It's not complex at all. I'd rate the process eight out of ten in terms of ease of deployment. 

The time to deploy depends on the industry that they're deploying. It's typically quite simpler. 

We handled the initial setup in-house. We have an IT team and a project manager that can handle setup tasks. 

The licensing is reasonable. They also provide data management and recovery via backups. I'd rate the affordability seven out of ten based on the costs in the Pakistani market. Local partners will charge for implementation, which could be an extra cost for a company.

We did evaluate SAP as well and decided on this solution. 

We are Microsoft partners. 

I'd advise potential new users to make a comparison and look at the features they require. If this product can integrate with their modern workplace, then they should go for it. 

I'd rate the product nine out of ten. 

We use this solution for auto processing, procurement, and finance. We are customers and resellers. Our customers are mostly in the mid-market and the SMB level. I'm a sales manager.

This is a robust solution. I like the integration with Power BI wherein we are able to deploy multiple reports along with Power BI. We have access to all the reports we need in one dashboard. It's very useful for us and for the sales department, in particular. 

I'd like to see some enhancements on the CRM side which is currently at a very basic level. The UI is not particularly user-friendly and that could be improved. 

Our company has been using this solution for about a year. 

The solution is stable. 

The solution is scalable, we have around 15 people using it for data and 20 team members who are using 365. We have two admins dealing with maintenance. 

We previously used Microsoft Navision. 

The initial setup is not that complex. 

Licensing costs are competitive and fair. I believe we pay somewhere around $80 to $100 per month for a license.

I rate this solution seven out of 10. 

We use Microsoft Dynamics 365 Business Central for office productivity.

From an end-user's perspective, it's really nice to have all the technologies consistent. The solution's integration between Teams, SharePoint, and Exchange Online is really helpful.

The solution's event management can be improved. If there are more than 3,000 people, the event quality decreases rapidly. That is something which can definitely be improved.

I have been using Microsoft Dynamics 365 Business Central for three years.

I rate Microsoft Dynamics 365 Business Central an eight out of ten for stability.

The solution’s scalability is not a problem. Around 1,500 users are using the solution in our organization, and we have plans to increase the usage.

We previously used Cisco Webex.

The solution’s initial setup is easy.

We use TerraForm code to deploy most of the things and normal site security configurations.

You have to pay a yearly licensing fee for the solution.

I would recommend the solution to other users because it is easy to set up, easy to use, and it has a very intuitive user experience.

Overall, I rate Microsoft Dynamics 365 Business Central a nine out of ten.

I am using Microsoft Dynamics 365 Business Central for Outlook, Excel, and Power BI.

The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications.

The price of Microsoft Dynamics 365 Business Central could be reduced.

I have been using Microsoft Dynamics 365 Business Central for approximately one and a half years.

The stability of Microsoft Dynamics 365 Business Central is good.

We have approximately 50 people using the solution.

Microsoft Dynamics 365 Business Central is scalable.

I have not used the support from Microsoft Dynamics 365 Business Central.

I have only used previously used individual solutions that are part of the Microsoft Dynamics 365 Business Central package, such as Power BI

The initial setup of Microsoft Dynamics 365 Business Central is easy. The process of deployment starts with downloading the application from the Microsoft website. If you have a decent connection it will take under 30 minutes.

We did the deployment of the solution.

The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis.

We have a license from the vendor to do the maintenance of the solution.

I would recommend this solution to others.

I rate Microsoft Dynamics 365 Business Central a seven out of ten.

We are using the E5 license. So everything across the E5.

The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features. 

There is room for improvement in terms of compatibility. Compatibility with Mac is not there. Many functionalities are visible on the Windows version that are missing on the Mac.

We have been using Microsoft Dynamics 365 Business Central for one year. So it's the most efficient version we get.

It is a stable solution. 

It is a scalable solution. There are around 50 to 100 users in our organization. We plan to increase the usage with time. 

The initial setup is straightforward. But it takes time based on need because we are growing too. So it's not like we fully set up at once.

Five to ten technical staff members are enough for the integration and maintenance. 

You need to pay for a license, but the monthly cash flow option is affordable.

I would recommend the solution. Overall, I would rate it an eight out of ten. 

We use the solution for financial management, our point of sale, and asset management. 

The product is customizable so we can tune it according to our requirements.  

The interface wasn't very good, although they have improved it quite a lot. 

The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved.  

We have been using this solution for about four years. 

The product is stable. 

The solution is very scalable. There are three departments and around 20 users implementing it in our organization.  

We found technical support to be helpful. 

The deployment was quite complex and took about a year. 

We implemented the solution via a third-party consultant. 

The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive.  

I would rate this solution an eight out of ten.

I think end-user training is important, consultancy and training are required for deployment.  

The solution can be used to manage everything inside of your business. This includes, and not limited to, accounting, resources, inventory, logistics, sales, purchases, employee management, and protection. 

We are very dependent on this solution. We manage almost all of our business processes, it has helped us a lot. We could not live without it.

There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types. The revenue resources could be improved by having one common table with revenues. Furthermore, I have found when it comes to customization of the solution, I have had to do some modifications in areas to cover our requirements this has been the case with my colleagues and other companies as well.

In the future, there could be a better connection to Microsoft CRM and the field service area within this solution needs improvement. Microsoft Dataverse is a program where you can exchange data between the two solutions and there needs to be better integrated.

I have been using this solution for approximately 30 years.

The solution is stable.

The customer support is good. The first level of support agent in every case was able to solve the problem very quickly.

The installation is easy.

The price of the solution is reasonable.

My advice to those wanting to implement this solution is to train and educate their new developers and in-house staff about the solution.

I rate Microsoft Dynamics NAV a ten out of ten.

I am impressed with the tool's user authentication, compatibility , and policies. 

The tool needs to work on reporting issues and user interface. 

I am using the solution for two years. 

The product is stable. 

The solution is scalable. We have two customers for the solution. 

The tool's setup is straightforward. The solution's deployment took about two weeks to complete. 

We did the tool's deployment in-house. 

We have an agreement with Microsoft and pricing is okay for us.

I would rate the solution a seven out of ten.