We are using almost all the facilities which Microsoft 365 offers, like SharePoint, OneDrive, Teams, and normal email.
IT Administrator at Soybean Crushing Company & Derivatives (SOYA)
We can see that Microsoft Teams is giving us more services and we were able to conduct meetings on it during the pandemic
Pros and Cons
- "We are getting more features after switching to Microsoft 365."
- "There is some network issue."
What is our primary use case?
How has it helped my organization?
The tool runs all the areas of our organization. We were using a normal standalone before that, but it is better now. We can see that Microsoft Teams is giving us more services. We were able to conduct meetings on it during the pandemic. Working from home turned out to be good for us.
What needs improvement?
Right now, we don’t have any issues. We had some network issues happening before. Sometimes we face problems with security.
I think they should make it more secure with signature security, zero-trust, or something else. It will be even better for us as we get some phishing mail from a phishing server.
For how long have I used the solution?
We have been using Microsoft 365 for around a year.
Buyer's Guide
Microsoft Dynamics 365 Business Central
November 2024
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
We are in a remote area where there is some network issue. The remaining aspects are all good. So from the office side, we can give it a ten out of ten.
What do I think about the scalability of the solution?
Around 300 people in our organization use Microsoft 365.
How are customer service and support?
We didn't face any issues from that side. We are still in contact with a local vendor. When the issue comes, we get instant support from them.
Which solution did I use previously and why did I switch?
We were using a standalone. We are getting more features after switching to Microsoft 365.
How was the initial setup?
It's simple. We were using a standalone. We switched it with the login and didn't have a hard time with that one.
What about the implementation team?
We have one consultant, but right now the contract is going to finish.
What other advice do I have?
We do recommend the product. If the network issue gets to a normal level, we can rate it around an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Pre Sales and BD- Microsoft Products at TMR Consulting Private Limited
Reasonably priced, user-friendly, and offers good support
Pros and Cons
- "The initial setup is easy."
- "I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
What is most valuable?
We really like the applications, including SharePoint, Teams, and the M365 Suite.
It is very user-friendly.
The initial setup is easy.
The pricing isn't overly expensive.
It is stable.
Technical support from local partners has been good.
What needs improvement?
I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution.
The pricing could always be better.
For how long have I used the solution?
I've been using the solution for four to five years.
What do I think about the stability of the solution?
The stability is good in the Pakistani market. I'd rate it nine out of ten. There aren't bugs or glitches. It's reliable. It doesn't crash or freeze.
How are customer service and support?
Technical support is fine. they are helpful and responsive, and we are satisfied with the level of support we receive. We get help from local partners, and they've been very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The product has been easy to set up. It's not complex at all. I'd rate the process eight out of ten in terms of ease of deployment.
The time to deploy depends on the industry that they're deploying. It's typically quite simpler.
What about the implementation team?
We handled the initial setup in-house. We have an IT team and a project manager that can handle setup tasks.
What's my experience with pricing, setup cost, and licensing?
The licensing is reasonable. They also provide data management and recovery via backups. I'd rate the affordability seven out of ten based on the costs in the Pakistani market. Local partners will charge for implementation, which could be an extra cost for a company.
Which other solutions did I evaluate?
We did evaluate SAP as well and decided on this solution.
What other advice do I have?
We are Microsoft partners.
I'd advise potential new users to make a comparison and look at the features they require. If this product can integrate with their modern workplace, then they should go for it.
I'd rate the product nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft Dynamics 365 Business Central
November 2024
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Sales Manager - AUH at Gerab System Solutions LLC
Good integration with Power BI and very robust; lacks a user friendly UI
Pros and Cons
- "Has good integration with Power BI."
- "The UI is not particularly user-friendly and the CRM could do with some enhancements."
What is our primary use case?
We use this solution for auto processing, procurement, and finance. We are customers and resellers. Our customers are mostly in the mid-market and the SMB level. I'm a sales manager.
What is most valuable?
This is a robust solution. I like the integration with Power BI wherein we are able to deploy multiple reports along with Power BI. We have access to all the reports we need in one dashboard. It's very useful for us and for the sales department, in particular.
What needs improvement?
I'd like to see some enhancements on the CRM side which is currently at a very basic level. The UI is not particularly user-friendly and that could be improved.
For how long have I used the solution?
Our company has been using this solution for about a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, we have around 15 people using it for data and 20 team members who are using 365. We have two admins dealing with maintenance.
Which solution did I use previously and why did I switch?
We previously used Microsoft Navision.
How was the initial setup?
The initial setup is not that complex.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are competitive and fair. I believe we pay somewhere around $80 to $100 per month for a license.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Solution Architect at APIS
An easy-to-set-up and easy-to-use solution that can be used for office productivity
Pros and Cons
- "The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
- "The solution's event management can be improved."
What is our primary use case?
We use Microsoft Dynamics 365 Business Central for office productivity.
What is most valuable?
From an end-user's perspective, it's really nice to have all the technologies consistent. The solution's integration between Teams, SharePoint, and Exchange Online is really helpful.
What needs improvement?
The solution's event management can be improved. If there are more than 3,000 people, the event quality decreases rapidly. That is something which can definitely be improved.
For how long have I used the solution?
I have been using Microsoft Dynamics 365 Business Central for three years.
What do I think about the stability of the solution?
I rate Microsoft Dynamics 365 Business Central an eight out of ten for stability.
What do I think about the scalability of the solution?
The solution’s scalability is not a problem. Around 1,500 users are using the solution in our organization, and we have plans to increase the usage.
Which solution did I use previously and why did I switch?
We previously used Cisco Webex.
How was the initial setup?
The solution’s initial setup is easy.
What about the implementation team?
We use TerraForm code to deploy most of the things and normal site security configurations.
What's my experience with pricing, setup cost, and licensing?
You have to pay a yearly licensing fee for the solution.
What other advice do I have?
I would recommend the solution to other users because it is easy to set up, easy to use, and it has a very intuitive user experience.
Overall, I rate Microsoft Dynamics 365 Business Central a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at Eyegear
Beneficial application package, reliable, but priced high
Pros and Cons
- "The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
- "The price of Microsoft Dynamics 365 Business Central could be reduced."
What is our primary use case?
I am using Microsoft Dynamics 365 Business Central for Outlook, Excel, and Power BI.
What is most valuable?
The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications.
What needs improvement?
The price of Microsoft Dynamics 365 Business Central could be reduced.
For how long have I used the solution?
I have been using Microsoft Dynamics 365 Business Central for approximately one and a half years.
What do I think about the stability of the solution?
The stability of Microsoft Dynamics 365 Business Central is good.
What do I think about the scalability of the solution?
We have approximately 50 people using the solution.
Microsoft Dynamics 365 Business Central is scalable.
How are customer service and support?
I have not used the support from Microsoft Dynamics 365 Business Central.
Which solution did I use previously and why did I switch?
I have only used previously used individual solutions that are part of the Microsoft Dynamics 365 Business Central package, such as Power BI
How was the initial setup?
The initial setup of Microsoft Dynamics 365 Business Central is easy. The process of deployment starts with downloading the application from the Microsoft website. If you have a decent connection it will take under 30 minutes.
What about the implementation team?
We did the deployment of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis.
What other advice do I have?
We have a license from the vendor to do the maintenance of the solution.
I would recommend this solution to others.
I rate Microsoft Dynamics 365 Business Central a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at Stanbic
Good security features and scalable solution
Pros and Cons
- "The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features."
- "There is room for improvement in terms of compatibility."
What is our primary use case?
We are using the E5 license. So everything across the E5.
What is most valuable?
The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features.
What needs improvement?
There is room for improvement in terms of compatibility. Compatibility with Mac is not there. Many functionalities are visible on the Windows version that are missing on the Mac.
For how long have I used the solution?
We have been using Microsoft Dynamics 365 Business Central for one year. So it's the most efficient version we get.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. There are around 50 to 100 users in our organization. We plan to increase the usage with time.
How was the initial setup?
The initial setup is straightforward. But it takes time based on need because we are growing too. So it's not like we fully set up at once.
What about the implementation team?
Five to ten technical staff members are enough for the integration and maintenance.
What's my experience with pricing, setup cost, and licensing?
You need to pay for a license, but the monthly cash flow option is affordable.
What other advice do I have?
I would recommend the solution. Overall, I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager ICT at B.L.Naidu & Sons Pte Ltd
Highly customizable and offers good management in a scalable solution
Pros and Cons
- "The product is customizable so we can tune it according to our requirements."
- "The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
What is our primary use case?
We use the solution for financial management, our point of sale, and asset management.
What is most valuable?
The product is customizable so we can tune it according to our requirements.
What needs improvement?
The interface wasn't very good, although they have improved it quite a lot.
The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved.
For how long have I used the solution?
We have been using this solution for about four years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is very scalable. There are three departments and around 20 users implementing it in our organization.
How are customer service and support?
We found technical support to be helpful.
How was the initial setup?
The deployment was quite complex and took about a year.
What about the implementation team?
We implemented the solution via a third-party consultant.
What's my experience with pricing, setup cost, and licensing?
The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive.
What other advice do I have?
I would rate this solution an eight out of ten.
I think end-user training is important, consultancy and training are required for deployment.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Teamlead MS Dynamics 365 at Peter Haider Consulting
Reliable, priced well, and quick technical support
Pros and Cons
- "The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
- "There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
What is our primary use case?
The solution can be used to manage everything inside of your business. This includes, and not limited to, accounting, resources, inventory, logistics, sales, purchases, employee management, and protection.
How has it helped my organization?
We are very dependent on this solution. We manage almost all of our business processes, it has helped us a lot. We could not live without it.
What needs improvement?
There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types. The revenue resources could be improved by having one common table with revenues. Furthermore, I have found when it comes to customization of the solution, I have had to do some modifications in areas to cover our requirements this has been the case with my colleagues and other companies as well.
In the future, there could be a better connection to Microsoft CRM and the field service area within this solution needs improvement. Microsoft Dataverse is a program where you can exchange data between the two solutions and there needs to be better integrated.
For how long have I used the solution?
I have been using this solution for approximately 30 years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
The customer support is good. The first level of support agent in every case was able to solve the problem very quickly.
How was the initial setup?
The installation is easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
What other advice do I have?
My advice to those wanting to implement this solution is to train and educate their new developers and in-house staff about the solution.
I rate Microsoft Dynamics NAV a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
Buyer's Guide
Download our free Microsoft Dynamics 365 Business Central Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Microsoft Dynamics 365 Business Central Report and get advice and tips from experienced pros
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