Microsoft Dynamics 365 Business Central Reviews

The product is very easy for the users. Generally, an ERP solution is a little challenging for end users.

Reporting is very good in NAV.

Inventory Management could be improved.

I have used this product for 2 years.

I did not encounter any stability issues.

I did not encounter any scalability issues.

Technical support is good.

Initial setup was straightforward and simple.

I've no idea about pricing. NAV is recommended for a mid-size organization.

We evaluated MSD AX.

Choose the right vendor.

Ease of use, extremely flexible, and cost effective. It is well targeted for small and medium size businesses.

When we want to change a workflow, we can easily customize it without changing the core functionality. At the same time, there is proper object control within the software.

The security and user levels fields can be improved further so that it is not too tedious for end-user to map and set up.

The permission and roles settings of each individual user is there, but still very tedious. The fact that the application is extremely flexible also means that if security is not properly set up, a user can accidentally be given access to something that he should not have access to. For example, he might be given access to financial figures on the general ledger through another function because the navigational feature is so great.

We have been a partner of this product since 2000, hence more than 16 years now.

Prior to version 2013, concurrently posting online in real-time is challenging when we even talk about 50 users doing it at the same time. With version 2015 onwards, we can now do it with more than 100 users without a problem.

We used Progress DBMS accounting version from the UK, but that is not well supported once out of the UK.

The initial setup was straightforward, as it has templates for us to follow.

It is extremely cost effective and can be very productive once you run it for a year. There is also a subscription base for startup companies which can scale and grow as the business grows.

We have looked at Oracle and SAP B1, but the technicalities involved to build a vertical solution business in those products are not easy and sustainable for a small partner like us.

Don’t attempt to customize to your needs. The first step is to work around existing functionality and then think carefully before jumping into customization.

• Role Tailored User Experience
• Supported Web Service enabling pages and codeunit
• Enhance Reporting become more user friendly
• Added NAV Security Feature
• Job Queue Capability
• Offer API integration
• Sales Credit Memo to Reverse a Sales Entry by using Copy Feature
• Create PDF feature
• Tracebility of Change Log Records

Now, month-end reports are highly reliable and always ready on-time. In addition, Focus Point only needs four staff to compile all staff and finance reports, instead of ten. The work-hours required to compile critical reports has dropped by 60%, Sales reports are absolutely up-to-date, which means executives can create action plans in response to real-time trends.

With integrated sales and inventory data, executives ensure they avoid purchasing excessive stock. "Now, we can respond to customer demand very quickly by clearing obsolete fashion items and investing in high-selling products.

Focus Point can also open new stores more easily. It only takes a day for us to roll out our core technology in new stores, This makes it easier for us to expand, and makes our franchise business more attractive. 

The company president believes the end-to-end platform has empowered executives. Dynamics NAV helps us make smart decisions that have a direct impact on our bottom line. As a result we have increased profit margins and improved cash flow. This technology is delivering real business value.

Batch Processing Function should be developed to schedule running in the background at nighttime for posting a Purchase Receipt/Invoice, Sales Order/Invoice, Day End Statement or Item Journal Adjustment to minimize the Classic NAV table locking.

I use the solution to check inventory as well as many other internal business tasks.

The solution is easy to use, flexible, and customizable.

I have been using the solution for more than five years.

The stability is decent in this solution.

We have approximately 50 people using the solution in my organization.

In Thailand, the support here could be better. The process to get an answer is too long.

The price of the solution is reasonable. You can pay for a license at set intervals. For example, monthly or annually.

If the support was better for this solution I would rate it higher.

I rate Microsoft Dynamics NAV a seven out of ten.

• User role based access control
• Easy to customize
• Seamless integration with Office 365 and other MS products in the stack

• Technical documentation
• Functional documentation
• Support and help from the principal

We have been using this solution for eight years.

I did not encounter any issues with deployment.

I did not encounter any issues with stability.

Customer service is excellent.

The customization possibilities in all modules are a valuable feature.

It has reduced costs.

The human resources module could be improved.

I have used the solution for about four years.

We did not encounter any issues with stability.

We did not encounter any issues with scalability.

I would give technical support a rating of 7/10.

I am not aware of any previous solutions.

For the price, this is a good ERP package.

We did not evaluate any other options.

This product is very good for organizations.

This is a flexible ERP solution and it includes these major functional areas:

• Trade
• Supply chain
• Manufacturing
• Finance
• Logistics
• Warehouse
• Service
• Quality management

Dynamics NAV is a global ERP solution that offers:

• Twenty-eight country-specific features
• Access to more than 80 global languages
• The transformation of data from one language to another
• Access through a PC, laptop, mobile, tablet, or the Android/iOS app

• Logistics
• Packing
• Export/import
• On-line trade
• Real-time integration with other systems

I have used this solution for around seven years.

We had some stability issues. A heavy load of data is the reason for losing speed and the stability in the system.

There were also scalability issues experienced. When doing multiple data transfer into one table with different users at the same time, the system locked and went into the “Not Responding” mode.

The setup was easy.

The pricing decision is based on the understanding of the requirements. The quote is provided according to the estimated hours.

I did not evaluate other options.

Each customer needs to check:

• How many business processes are readily available in the system
• Whether it is suitable for all three levels of resources
• The pricing policy as per the requirements