Microsoft Dynamics 365 Business Central Reviews

I primarily use the solution within my company. It's mainly for communication. I use a lot of Microsoft Teams, which is included on it, as well as the ticketing system that is on it. 

The performance is good. I'm happy overall with the product's capabilities. 

It's helpful for work purposes. 

It's stable.

The solution can scale. 

I don't have any missing features to note. 

It would be nice, in Microsoft Teams, if we were able to type more information into the chat. 

They could always improve the stability.

I've used the solution for a year. 

The stability has been good overall. There are no bugs or glitches. It doesn't crash or freeze. 

We have about 100 people using the solution at this time. I'm not sure if there are plans to increase usage at this time. 

It's a scalable solution. A company would have no problem scaling. 

I've never dealt with technical support. I can't speak to how helpful or responsive they are when a person needs help. 

I did not previously use a different ERP solution. 

This was a deployment from my company. I am not familiar with the setup process itself as I was not involved. 

I'm not familiar with the licensing of the product. That's not an aspect of the product I handle directly. 

I did not evaluate other options before choosing this product.

I'm an end-user of this solution. 

I am not sure which version I'm using at this time. It's on the cloud. 

I'd rate the solution nine out of ten. At this time, I would recommend the product to others. 

The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly.

Microsoft Dynamics NAV will be replaced with Office 365 in the future. 

I have been using Microsoft Dynamics NAV for approximately three years.

Microsoft Dynamics NAV is stable.

The scalability of Microsoft Dynamics NAV is good. You can scale it and it can be customized.

I have not contacted the support but my team has.

The initial setup of Microsoft Dynamics NAV was straightforward.

There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR.

Microsoft Dynamics NAV is good for implementation, considering user-friendliness and adaptability.

I rate Microsoft Dynamics NAV a seven out of ten.

There are a lot of areas I have not explored, and there is a lot to explore.

We use NAV to run our entire business.

NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat.

NAV provides a framework that you can build on and customize to fit your business needs

Some people might be disappointed to find that NAV isn't a turnkey solution. It's just a framework for you to build on. It has been challenging to get some of our more peculiar business practices to work in the system. 

And if Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional.

We've been using it for seven years now.

NAV is solid. It runs great.

It's effortless to scale NAV up.

We haven't had to Microsoft for support on anything. So far, the vendor has helped us with any issues that came up.

We had a simple accounting system before, and we wrote our own warehouse management system to work with that. We switched to NAV when we found out the other system would no longer be supported. The appeal of NAV was that it's all-inclusive, so we didn't need 15 different programs to keep the business running. We do everything in NAV now.

NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are.

I rate Dynamics NAV eight out of 10. If you're going to implement NAV, make sure you have a reputable partner who knows the solution. It's a long and detailed process, so you need partners with experience and a track record. Our first go-around was pretty much a failure. We had to fire our first vendor and bring in a second to get everything running right.

The solution's most valuable feature is the ability to correct the dimensions.

The solution's task scheduling and manufacturing models need improvement.

We have been using the solution for over ten years.

I rate the solution's stability as an eight or nine.

I rate the solution's scalability as a nine.

The solution's technical support team takes time to respond to the queries.

Neutral

The solution is easy to implement. I rate its setup process a ten. The time taken for it depends on the project. The deployment process involves understanding the requirement, conducting a demo session, and running the solution.

The solution's cost is reasonable. I rate its pricing as a three. We purchase its yearly license.

I rate the solution as a seven.

Microsoft Dynamics is primarily used in financial or service companies. It isn't suitable for manufacturing. 

I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product. 

The Microsoft brand is also crucial. When you pitch this solution, customers know Microsoft and understand the advantage of native integration between Microsoft products and MS Dynamics Business Central. Another thing is customization. We can easily build a custom solution if somebody wants one.

Microsoft Dynamics is higly stable.  It's a mature product, so there aren't any bugs.

I wouldn't say that Microsoft Dynamics is very scalable.  

Microsoft provides the tech support, so there aren't any problems. 

Installation is on the cloud. Microsoft provides it, so I don't have to deal with the installation.

Licensing is okay. License subscription prices are okay.

My overall rating for Microsoft Dynamics NAV is five or six out of 10. Some things are good, and a few things are bad. 

Usability and UX/UI functionality. These features make implementation of projects much simpler. It allows smoother adoption of the new system and processes.

NAV supports inter-company activities for two areas: Finance and orders.

• The finance part allows creating intercompany journals and intercompany buy/sell invoices.
• The orders part allows creating and transferring intercompany purchase/sales orders. The operation is semi-manual.

• Inter-company functionality: Relatively shallow and mostly manual
• Alerts: Many customers are required to define system generated alerts. These are based on data changes and due dates by the user as personalization. This function does not exist.
• One has to send the inter-company document to the outbox, process the outbox at the receiving company, process the inbox, and then create the document. This process is somewhat long and requires several steps.
• The system does not support the synchronizing of modifications and bi-directional updates.
• The most significant issue is the lack of the inter-company logistic functionality. It is not possible to send/receive shipping documents, serial numbers, and lot numbers.
• Users require the ability to define alert rules that will trigger the receipt of alerts from the system if the alert condition is met. For example, if a customer's balance exceeds USD10,000, then send me a notification. The "big brother" Dynamics AX, does have this functionality, and it is very useful.

I have been working with Dynamics NAV for four years.

I have not seen any stability issues. My projects were based on 0 to 150 users and there were no such problems.

The ease of the initial setup, data conversion, and rapid start are the strengths of this solution.

Do not compromise on the level of the consultants to reduce costs. Skilled staff will do things better and faster.

Minimize customizations and maintain a solid change management plan.

I primarily use this solution for internal financial accounting.

The most valuable feature is that it's completely stacked with Microsoft solutions like PowerPoint, Excel, and Word. That is the best DNA, which Microsoft offers you while using the solution.

In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it.

I've been using Dynamics NAV for the last twelve years.

Dynamics NAV is very scalable.

The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use.

I would rate the pricing of this solution at three out of five.

From a Navision standpoint, I think Dynamics NAV is very versatile and competitive compared to its competitors. I don't think there's any improvement needed on the Navision side. Microsoft offers a complete end-to-end solution for organizations of all statuses and sizes. I would rate Dynamics NAV nine out of ten.

We use Microsoft Dynamics NAV for everything that the software has to offer. Some accounting, financing, a little bit of CRM, order processing, marketing sales, and ERP.

Microsoft Dynamics NAV has helped us reduce the amount of paper used within the organization.

Everything seems to be useful for each production department. We have everything recorded in the database, so our data is much more manageable than before. That's one of the greatest advantages.

Customization and costs could be improved. Customization is a little complex, so we don't do that. We just use the basic features provided there. We also don't have a theme to customize it as it costs a lot.

In terms of what I see from the IT department, it would help if we could create an application within Dynamics NAV itself, like a dashboard, which we could customize ourselves.

It'll also help if they had documentation to help with API programming. I have a hard time finding the documentation about it. We need to drill down through the output and input of the structures they gave us, and I can't find a detailed explanation of the objects and properties.

I've been using Microsoft Dynamics NAV for about seven years.

The stability of Microsoft Dynamics NAV is quite good. I think on a scale from one to ten; I'm going to give it a seven or an eight as it depends on the database.

Scalability depends on the hardware as the software is really simple. Scalability also depends on the database.

Our Microsoft partner here is quite responsive whenever we call them.

At first, the initial setup feels complex, and we have to do some modeling to know how to deploy it. We've been studying it, and it's becoming quite easy compared to SAP.

The first time we tried to buy the newest version, it was expensive.

I would advise potential users to get whatever data is needed to implement this. The partnership should give you whatever you need, according to your experience. 

Just ask what's the requirement and follow the partner's guide. It's already a step-by-step process. It's not going to be very difficult to follow. They will explain what's required of us as the customer and what data we should put there.

On a scale from one to ten, I would give Microsoft Dynamics NAV an eight.