Microsoft Dynamics 365 Business Central Reviews

We implemented the solution for an insurance company. It was a full-stack implementation for new business units. The solution is used for communication and collaboration.

The tool covers most of the business requirements that most companies have, especially financial institutions.

The solution must provide more AI features. It will help in the collaboration of content generation and summarization of content.

I have been using the solution for a few years.

The product is quite stable. I rate the stability a nine out of ten. The stability of the communication platform is not always good.

The scalability is quite good. I didn’t have any issues with the scalability. We have a single customer with a user base of 5000. We have three people looking after the ongoing maintenance.

The support is good. It is better than the support I receive for other Microsoft products.

The setup is straightforward. It took us two and a half weeks to deploy the tool. The solution is deployed on the cloud. We have three engineers to deploy the product.

The solution is a little bit expensive. We pay a yearly licensing fee.

I recommend the solution to others. People who want to invest in the solution must look carefully at the business case they're trying to solve. They must ensure that they satisfy their requirements with a good price point. Overall, I rate the solution a nine out of ten.

We use this solution for finance purposes. We're using a version from 2020.

The solution is deployed on-premises.

There are about 10 people using this solution in my organization.

It's quite reliable, and there's a good local provider who can adapt the solution for tax issues.

This solution can be used in combination with Microsoft Office 365 with the cloud version.

We want to use this solution for our entire production company. We want to expand to other functions of the ERP, but it isn't a good solution for production companies.

I would like to see some quality control and quality assurance. It's very hard to find anything except SAP, so we have to find a special solution.

I have worked with the solution for 18 years.

It's quite stable. We don't have any issues with bugs.

For a big company like us with millions of transactions, the scalability isn't enough. For example, we were thinking of going to Dynamics for multi-transactions, MPS, and MRP, but this isn't enough. It's scalable but only up to a certain point.

We have technical support through our partner, but the solution provided by Microsoft is stable. We always have problems with add-ons locally, which are necessary for local taxes. Microsoft is making a Central Europe package, which should comply with tax laws in Central European countries. Our local provider is making one more add-on to be compliant with these local tax issues. There are several issues, especially with the speed.

We have also used a solution called Glovia. Their financial solution wasn't very good for Czech tax, and there was no support for Czech taxes so we had to cut it. Now, we have two systems, but we just want to use one. We don't know if Business Central can be expanded or if something else will have to be deployed.

Initial setup is quite easy. Deployment took six months.

We deployed it together with our current ERP system, which wasn't good for the financial system. We analyze the structure and which functions to transfer to Microsoft.

The function is for bank connections. If you install just the finance part, it's quite straightforward. You have a chart of accounts, set up the connection with the ERP or with the other softwares, and set up the connections for the next processes, which use the data from Microsoft. Then, you connect to the data warehouses for Power BI or other reporting platforms. Of course, the biggest issue is that 80% of the time involves evaluation.

The biggest issues are quite easy to set up but small things delay the perfect process.

We need two people for deployment: one IT person and one in finance. It's not difficult to maintain the solution.

The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users.

I would rate the solution as seven out of ten. 

My advice is to check the solution for local taxes and check to see if it covers the material flow for production needs, like ordering, planning, sales, and purchasing.

We need to find a provider who will be a good support. The right consultant and support is very essential.

In our market, we use most of the modules in Microsoft Dynamics NAV for manufacturing consulting and implementation, which is our main customer demand right now. However, we also use other ERPs such as SAP, Odoo (open source software) and we also have some experience with Oracle NetSuite. Additionally, we do many integrations with SAP, but we're not using SAP much currently.

One of the ways in which Microsoft Dynamics NAV has helped our company is that it allows us to centralize our information on the same platform.

The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft.

I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose.

But it's not just about the interface. We often deal with multilevel workflows, depending on the department or the person in charge, and there isn't enough flexibility in the way we need to make certain adjustments. Our workaround has been to perform some custom development alongside Dynamics NAV to enable us to refine the workflows.

Partly because of the pricing structure of Dynamics NAV, we have a plan to migrate to Dynamics 365 Business Central, essentially moving it into the cloud version. If we compare Dynamics 365 Business Central to other competitors like SAP or NetSuite, the price is not too high and not too low. However, for our own brand I think Dynamics NAV is good enough for us right now.

I have been using Microsoft Dynamics NAV for more than four years.

I think it's stable.

It's scalable in some ways, but in other ways not so much. Which is okay, because at the moment lots of people simply want a standard low-cost platform.

We use the support from another vendor, not directly from the Microsoft team.

The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low.

We are both partners and clients of Microsoft and to others looking into Dynamics NAV, I will advise that if you're looking for a central platform to work on, you should view Microsoft 365, Office 365, etc., and other Microsoft products together and innovate. Integrate and collect all the information between your systems.

For us, the day may be coming to move to Dynamics 365 Business Central, and if you want to centralize all your data in one platform going forward, that's what I would recommend as well.

I would rate Microsoft Dynamics NAV an eight out of ten.

I mainly use it for PowerPoint presentations and Word documents.

I prefer on-premise solutions. So I need help to work in this environment. There is room for improvement in terms of stability, and it could be more stable.

I have been using Microsoft Dynamics 365 Business Central for two years. I am using the latest version.

It is a stable solution. I would rate it an eight out of ten.

It is a scalable solution. There are more than 5,000 end users in my organization.

Speaking from my experience, I advise you to first educate yourself on how to use it properly. Additionally, you should ensure a stable internet connection before using it.

Overall, I would rate it an eight out of ten.

My clients are using Microsoft Dynamics 365 Business Central for many aspects of their business needs, such as financial tools. This solution replaces other solutions they used, such as QuickBooks and Sage. As the client's companies are growing Microsoft Dynamics 365 Business Central provides the tools needed for them to expand with efficiency.

This solution helps combine all the benefits of many solutions into one improving companies efficiency.

The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility.

I have been using Microsoft Dynamics 365 Business Central for approximately eight years.

The solution is stable, but it could improve.

We have three to four clients that are using this solution.

The initial setup of Microsoft Dynamics 365 Business Central is user-friendly. The process can be done rapidly over three to four weeks. If there is more customization of the solution more time could be needed.

We do the implementation of the solution using our project team.

The price of Microsoft Dynamics 365 Business Central is reasonable.

I would recommend this solution because it has a lot of advantages for businesses. It is highly beneficial for businesses.

I rate Microsoft Dynamics 365 Business Central a nine out of ten.

For my clients, the most important feature of Microsoft Dynamics NAV has been the workflows, including how organized the information flows across. That has been the key reason for the entire migration, and why my clients have been using Microsoft Dynamics NAV.

My clients have multiple business areas, and each business area is independent and uses Microsoft Dynamics NAV. It's not like one license is being used across business units. Now my clients are trying to remove all of that, in particular, remove all those multiple systems and bring them into one omnichannel.

For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture. The solution is customizable and user-friendly, and these are the key elements that I like best about Microsoft Dynamics NAV.

One of the main areas my clients had concerns with was the reporting function of Microsoft Dynamics NAV, and it probably depends on what level of licensing clients have. These are not complex users, and I'm not talking about millions of cases or tickets. This is a very limited number of users who felt that reporting is one of the areas for improvement in the solution.

Each department has gone and bought tools independently, and there's no interdepartmental communication, so another pain point is integrating Microsoft Dynamics NAV with other tools. There are so many systems running, so it's not entirely the fault of Microsoft Dynamics NAV why some customers are moving. It could be because prior business decisions were different from what they are now.

Another pain point or area for improvement was that any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information. I'm unsure if the design was incorrect, so I'm unable to comment on it, but that is one of the pain points or areas for improvement in Microsoft Dynamics NAV.

I find Microsoft Dynamics NAV stable. It's fluid and stable enough for the loads my customers are using. I can't comment beyond that. There are one hundred fifty to twenty thousand tickets a year, and based on that volume, the solution is stable. There's no problem with it.

Microsoft Dynamics NAV is scalable. I like it. It's light and fast enough. I don't know why some customers are migrating. They can upgrade Microsoft Dynamics NAV or modify certain elements if they can and use it, as opposed to moving to another solution.

My clients had no technical issues and their usage was also limited, so they didn't contact the technical support team of Microsoft Dynamics NAV. Based on their usage, raising tickets, or anything about flow, there were no problems.

I have not done a setup for Microsoft Dynamics NAV before. I have only worked on my existing projects but have not set up the solution, so I have no comment on how straightforward or complex the setup is.

We didn't compare Microsoft Dynamics NAV with other ERP systems. What we are trying out is an enterprise booking tool that will replace Microsoft Dynamics NAV.

I have experience with Microsoft Dynamics NAV, but not with IFS.

I'm currently doing a project with Microsoft Dynamics NAV. I'm a consultant who works with migration tools. For example, in 2011 and 2015, I worked on migration projects and did migrations over to new platforms.

Currently, I have under twenty-five users of Microsoft Dynamics NAV.

I don't know what the maintenance fees of my clients are. The reasons for them changing to a different solution have nothing to do with the product, with Microsoft Dynamics NAV. It's a change in the business model. The pricing for the product is not the reason why clients are switching over, for example, one was buying a house, and now everybody is getting together and buying one solution.

I'd give Microsoft Dynamics NAV a rating of six from my exposure to it and what I've learned about it from end-users and its limitations.

My company is a partner of Microsoft.

I would like to improve the tool’s reporting and coding part.

I have been using the solution for five years.

The tool is stable. I would rate the tool’s stability a nine out of ten.

The solution is scalable. I would rate the product’s scalability a ten out of ten. My company has 300 users for the solution. The tool’s usage increase on a yearly basis.

The tool’s tech support is fast.

The solution is easy to setup. The time taken for deployment depends. The steps we followed for deployment included project analysis, development, and deployment.

The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP.

I would rate the overall product a nine out of ten. One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution. I would recommend this solution to people who want to use it.

We are using Microsoft Dynamics NAV for warehousing functions, such as human resources and production.

Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions.

Microsoft Dynamics NAV could improve the reporting.

I have been using Microsoft Dynamics NAV for four years.

Microsoft Dynamics NAV is stable, it has high availability.

The scalability of Microsoft Dynamics NAV is very good.

We have approximately 150 people using this solution. We do not plan o increase usage.

I have contacted technical support. However, we rely more on the consultant we have.

Microsoft Dynamics NAV has a straightforward initial setup.

We used a consultant to help us with the implementation. 

We have a perpetual license to use Microsoft Dynamics NAV.

I would recommend others to use this solution.

I rate Microsoft Dynamics NAV a nine out of ten.