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Hüseyin Rıdvanlar - PeerSpot reviewer
IT Project Manager at LTS
Reseller
Top 10
A stable and scalable solution with good user authentication and policies
Pros and Cons
  • "I am impressed with the tool's user authentication, compatibility , and policies."
  • "The tool needs to work on reporting issues and user interface."

What is most valuable?

I am impressed with the tool's user authentication, compatibility , and policies. 

What needs improvement?

The tool needs to work on reporting issues and user interface. 

For how long have I used the solution?

I am using the solution for two years. 

What do I think about the stability of the solution?

The product is stable. 

Buyer's Guide
Microsoft Dynamics 365 Business Central
January 2025
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is scalable. We have two customers for the solution. 

How was the initial setup?

The tool's setup is straightforward. The solution's deployment took about two weeks to complete. 

What about the implementation team?

We did the tool's deployment in-house. 

What's my experience with pricing, setup cost, and licensing?

We have an agreement with Microsoft and pricing is okay for us.

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Krasimira Maslarova - PeerSpot reviewer
Product management Competence manager at SoftServe Ltd.
Vendor
Top 20
Scalable solution with over 5,000 end-users
Pros and Cons
  • "It is a scalable solution. There are more than 5,000 end users in my organization."
  • "It could be more stable."

What is our primary use case?

I mainly use it for PowerPoint presentations and Word documents.

What needs improvement?

I prefer on-premise solutions. So I need help to work in this environment. There is room for improvement in terms of stability, and it could be more stable.

For how long have I used the solution?

I have been using Microsoft Dynamics 365 Business Central for two years. I am using the latest version.

What do I think about the stability of the solution?

It is a stable solution. I would rate it an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. There are more than 5,000 end users in my organization.

What other advice do I have?

Speaking from my experience, I advise you to first educate yourself on how to use it properly. Additionally, you should ensure a stable internet connection before using it.

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Dynamics 365 Business Central
January 2025
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Business application analyst at CFI
Real User
Top 5
It's a robust, scalable system that's easy to use and integrates seamlessly with other products by the same vendor
Pros and Cons
  • "We like the manufacturing and case management modules."
  • "The Power BI integration could be more seamless."

What is our primary use case?

We use Dynamics in the manufacturing industry. 

What is most valuable?

We like the manufacturing and case management modules.

What needs improvement?

The Power BI integration could be more seamless.

For how long have I used the solution?

We just updated to Dynamics six months ago. 

What do I think about the stability of the solution?

I rate Dynamics 365 eight out of 10 for stability. 

What do I think about the scalability of the solution?

Dynamics 365 is scalable. 

How are customer service and support?

We mostly rely on our service provider for support. For some issues, we consult the forums to see what other users are saying.

How was the initial setup?

Dynamics 365 is easy to deploy. We migrated from another version of the solution with the help of a partner. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license.

What other advice do I have?

I rate Microsoft Dynamics 365 nine out of 10. I recommend it for anyone who needs an ERP. It's a robust, scalable system that's easy to use and integrates seamlessly with other Microsoft products. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Danie Joubert - PeerSpot reviewer
Managing Director at ProQuanta
Real User
Top 5Leaderboard
Enables communication and collaboration and covers the business requirements of most companies
Pros and Cons
  • "The tool covers most of the business requirements that most companies have, especially financial institutions."
  • "The solution must provide more AI features."

What is our primary use case?

We implemented the solution for an insurance company. It was a full-stack implementation for new business units. The solution is used for communication and collaboration.

What is most valuable?

The tool covers most of the business requirements that most companies have, especially financial institutions.

What needs improvement?

The solution must provide more AI features. It will help in the collaboration of content generation and summarization of content.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The product is quite stable. I rate the stability a nine out of ten. The stability of the communication platform is not always good.

What do I think about the scalability of the solution?

The scalability is quite good. I didn’t have any issues with the scalability. We have a single customer with a user base of 5000. We have three people looking after the ongoing maintenance.

How are customer service and support?

The support is good. It is better than the support I receive for other Microsoft products.

How was the initial setup?

The setup is straightforward. It took us two and a half weeks to deploy the tool. The solution is deployed on the cloud. We have three engineers to deploy the product.

What's my experience with pricing, setup cost, and licensing?

The solution is a little bit expensive. We pay a yearly licensing fee.

What other advice do I have?

I recommend the solution to others. People who want to invest in the solution must look carefully at the business case they're trying to solve. They must ensure that they satisfy their requirements with a good price point. Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Emrah Durmaz - PeerSpot reviewer
ERP Systems Engineer at Tiryaki Agro Foods Industry Co
Real User
Top 20
A user-friendly ERP solution that is scalable and stable
Pros and Cons
  • "One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
  • "I would like to improve the tool’s reporting and coding part."

What needs improvement?

I would like to improve the tool’s reporting and coding part.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The tool is stable. I would rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. I would rate the product’s scalability a ten out of ten. My company has 300 users for the solution. The tool’s usage increase on a yearly basis.

How are customer service and support?

The tool’s tech support is fast.

How was the initial setup?

The solution is easy to setup. The time taken for deployment depends. The steps we followed for deployment included project analysis, development, and deployment.

What's my experience with pricing, setup cost, and licensing?

The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP.

What other advice do I have?

I would rate the overall product a nine out of ten. One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution. I would recommend this solution to people who want to use it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SanilPrakashan - PeerSpot reviewer
Manager ICT at B.L.Naidu & Sons Pte Ltd
Real User
Highly customizable and offers good management in a scalable solution
Pros and Cons
  • "The product is customizable so we can tune it according to our requirements."
  • "The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."

What is our primary use case?

We use the solution for financial management, our point of sale, and asset management. 

What is most valuable?

The product is customizable so we can tune it according to our requirements.  

What needs improvement?

The interface wasn't very good, although they have improved it quite a lot. 

The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved.  

For how long have I used the solution?

We have been using this solution for about four years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The solution is very scalable. There are three departments and around 20 users implementing it in our organization.  

How are customer service and support?

We found technical support to be helpful. 

How was the initial setup?

The deployment was quite complex and took about a year. 

What about the implementation team?

We implemented the solution via a third-party consultant. 

What's my experience with pricing, setup cost, and licensing?

The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive.  

What other advice do I have?

I would rate this solution an eight out of ten.

I think end-user training is important, consultancy and training are required for deployment.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at Finlays
Real User
High availability, straightforward setup, and scalable
Pros and Cons
  • "Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions."
  • "Microsoft Dynamics NAV could improve the reporting."

What is our primary use case?

We are using Microsoft Dynamics NAV for warehousing functions, such as human resources and production.

What is most valuable?

Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions.

What needs improvement?

Microsoft Dynamics NAV could improve the reporting.

For how long have I used the solution?

I have been using Microsoft Dynamics NAV for four years.

What do I think about the stability of the solution?

Microsoft Dynamics NAV is stable, it has high availability.

What do I think about the scalability of the solution?

The scalability of Microsoft Dynamics NAV is very good.

We have approximately 150 people using this solution. We do not plan o increase usage.

How are customer service and support?

I have contacted technical support. However, we rely more on the consultant we have.

How was the initial setup?

Microsoft Dynamics NAV has a straightforward initial setup.

What about the implementation team?

We used a consultant to help us with the implementation. 

What's my experience with pricing, setup cost, and licensing?

We have a perpetual license to use Microsoft Dynamics NAV.

What other advice do I have?

I would recommend others to use this solution.

I rate Microsoft Dynamics NAV a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President - Information Systems at a media company with 1,001-5,000 employees
Real User
Is highly flexible and functional, but auditing control needs improvement
Pros and Cons
  • "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
  • "Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."

What is our primary use case?

Microsoft Dynamics NAV gets used for our internal financial services. It's the main finance application for us. We use it as our ERP software.

What is most valuable?

I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional.

A regular consultant will be able to do a lot more than that with some of the other platforms. With SAP, you may need a specialized consultant for each module. You won't get one person who is an expert in multiple modules that can do a lot of work easily. This is not the case with Microsoft Dynamics NAV.

So, it's cost effective in terms of price and maintenance as well. You get resources that are very helpful, and the application by itself is very flexible.

It's stable and scalable at small to medium load requirements.

What needs improvement?

Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated.

Also, Materials Management is a bit limited.

At the moment, I definitely want them to scale up and make audit control easy to manage.

Some of the code should be optimized for better performance.

For how long have I used the solution?

I've been using it for 10 years.

What do I think about the stability of the solution?

I think we have around 1,000 NAV users with a peak load of around 400 to 500 users. At that load, our systems are actually stable.

What do I think about the scalability of the solution?

It's being used in multiple use cases, whether it's small, medium, or large organizations. Because of the flexibility, it works in many of the use cases, but in large organizations where you need better structure, high scalability, and performance, SAP has a better profile.

How are customer service and technical support?

We work very closely with technical support. I'm satisfied, but I won't say that it's great; it's just good. They are engaged with us, but there are times when we do not get the solution that we are looking for, and at other times, it just takes time. In general, the best part is that they're easily accessible and that they're supportive.

What's my experience with pricing, setup cost, and licensing?

I think the pricing is the best; it's cost effective for sure.

What other advice do I have?

We used SAP in my previous organization, and in this organization, we're on Microsoft Dynamics NAV. SAP is highly structured, and at times, it doesn't let you customize it the way you would want to. However, Microsoft Dynamics NAV provides a little bit of flexibility.

I think it's a decent product to evaluate. If you have use cases with small to medium load requirements, Microsoft Dynamics NAV is a good option. You can do other configurations as well with it.

However, if you have an excess load of 1,000 or 1,000 plus users, you would definitely need to look for a more enterprise solution like SAP or AX. 

With Microsoft Dynamics NAV, Materials Management is a bit limited. So if you're a small organization and have resources to manage that kind of thing, this solution will be cost effective.

On a scale from one to ten, I would rate Microsoft Dynamics NAV at seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Dynamics 365 Business Central Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Microsoft Dynamics 365 Business Central Report and get advice and tips from experienced pros sharing their opinions.