Microsoft Power Automate Reviews

I use it for robotic process automation.

It is a low-code platform. It is easy to use and good for automating small tasks such as expense approvals, timesheet approvals, etc.

I would like more integration with other tools. It integrates well with Microsoft products, but there should be more integration with other platforms and tools, such as chatbots.

I have been using this solution for two years.

It is stable.

It depends on the use case. For my use cases, it is scalable.

We have over 10,000 people in my organization. In my branch, we have 100 people, and almost all of us in this branch have Microsoft Office, Microsoft Teams, and other solutions. We have approximately 20 users who use Microsoft Power Automate.

Any increase in its usage would depend on our clients. I work for a consultancy firm, so it depends on what our clients want. For our office work, we will keep using it.

I have not had to ask for technical support because the tasks that I do are easy.

I also use UiPath.

My company has a Microsoft package, and it was a part of the package. I didn't have to do any installation.

They have the community edition that people can use for free, and they also have the enterprise edition. My company uses the enterprise edition, and I don't know how much they pay.

It has been good so far. I would rate it an eight out of 10.

The solution is bundled together with many Microsoft products.

The solution is stable.

The solution offers a lot of documentation and tutorials for users to learn about various aspects and features.

The pricing is very reasonable.

The solution is not actually satisfying the complex programs that we want to execute. We're looking for alternatives right now.

Currently, Power Automate has, if I'm not wrong, about 500 actions per workflow, and my team is not satisfied as they want something very complex that automates a process end to end. That would need a lot of iteration and loops being implemented. The 500 steps in a workflow don't seem to serve our end goals.

The solution doesn't integrate very well with non-Microsoft products.

We've been using the solution for about nine months or so.

With the processes that we've been able to implement, it has been stable. There are no bugs or glitches and it does not crash or freeze on us. 

I am not sure about the scalability aspect of it as the kind of processes we've been executing has been very simple and straightforward, to be honest. We haven't tested the solution's limits.

So far, we have not had an experience where we had to get in touch with the Microsoft team to resolve any issue. There is documentation that is available online and tutorials provided by Microsoft, and the community has been pretty helpful for our IT team to design these solutions. We've been able to use those resources in order to mostly figure everything out ourselves. Therefore, I can't speak to their level of helpfulness.

We are using Power Automate, as it has come with the Microsoft Office 365 bundle. We aren't satisfied with it and therefore are looking for alternatives. This is our first experience with an RPA, and I don't like the app.

I didn't directly deal with the initial implementation. I'm on the management side. I get in touch with the IT team who work with Power Automate directly.

The pricing is absolutely reasonable as you're getting a lot more than just this solution. You're not just paying for Power Automate when you're paying for it. You're paying for the bundle itself. It was basically an add-on for whatever other services we're buying. Therefore, it was more or less free for us.

We are currently looking to explore other RPA options.

We have, for example, lightly explored UiPath as an option. Currently, there are a lot of processes that are being run on SAP and other infrastructure like Salesforce. Power Automate doesn't seem to be integrating well with them. We've been talking to other organizations or other partners that are using UiPath, and they've said they were able to implement somewhat similar tasks and were able to integrate easier. If the UiPath integrations are beyond the scope of Microsoft, it would be a better option.

We are a customer and an end-user of the product.

I have very little experience working with Power Automate. I'm the management person who gets in touch with the IT team who works with Power Automate directly.

I'm not sure which version of the solution we're using.

If your organization is running on Microsoft, and purely on Microsoft architecture, Power Automate is the way to go. If you're a very big company that wants to have complex tasks executed, however, it's not the best option. We're at a stage where we're trying to reevaluate where we want to go in ahead with the RPA journey. Power Automate doesn't look like the right option, at least for us right now.

I'd rate the solution at a seven out of ten.

We are using it for simple invoice management processing. We are using it for just storing documents with some workflows attached.

It is Microsoft. So, you get the integration capability.

The connectors and the integration capability can be improved. Microsoft RPA is a growing platform, and it is not yet particularly mature.

We just started to use Microsoft Power Automate. It has been a couple of weeks.

We haven't used it on a major scale at this stage. We're at the start of the journey. We have around 100 users.

Their technical support is okay.

Its initial setup was straightforward. It is a Microsoft product, so it is as simple as it can get as long as you've got the right licenses and permissions.

We use a third-party Microsoft partner. We have two developers for its deployment.

We are just using the free products at the moment. We are using the ones that come with the license that we have got.

We evaluated Automation Anywhere as RPA. We chose Microsoft Power Automate because Microsoft is part of our strategic solution. We've just implemented Dynamics, and that's why we started to investigate this solution.

I would recommend this solution. We are just at the start of our journey, and we are trying to understand its true capabilities. We plan to keep using this solution. We'll look for use cases.

I would rate Microsoft Power Automate an eight out of ten.

Power Automate is a quite powerful tool. It helps you automate your daily processes. Being an RPA tool, it allows you to define certain logic and execute certain tasks at a scheduled time or for a certain event. I use it in conjunction with our SharePoint site to let our stakeholders know that something has been done or updated, and it kicks off another flow. We use it quite regularly.

Its usability is very valuable because it has a quite simple flow. It is very user-friendly. It provides you templates. I started learning with the help of Teams templates, and then I started providing them. It is always good to start with a template so that you understand how it works.

Its branches are quite user-friendly. You can put expressions in it. It allows you to link and test the flow so that you can check whether everything is running properly. From a business standpoint, Power Automate is quite good for a non-tech person. It is not like Java, HTML, or C++, which are very developer-driven. Power Automate is a more business-oriented kind of tool.

They can build more templates and more connectivity with other platforms. They can provide a more user-friendly way to connect with other platforms. They have their own in-built plugins for certain third-party vendors, but there are still a lot of third-party vendors that are not there.

I have been using this solution for over a year.

It is a stable product.

It is definitely scalable. If you want to integrate Power Automate with third-party software and other platforms, a technical person is needed. If you just want to connect Power Automate with Microsoft's suite of services, you can easily do it. They also have their own in-built plugins for certain third-party vendors. More and more plugins will come in the future because more and more people want to connect to Power Automate. I can already see Trello and Jira creating the plugins. There are still a lot of third-party vendors that are not there on it, but we can basically go ahead and create our own if needed.

Power Automate is a connectivity tool, so it has the ability to connect to other platforms. If they're able to do that, other platforms start making more money because I can get a flow that directly connects to another vendor and helps me achieve what I want to do, rather than having a tech person give me estimates and getting that done, which takes a longer time.

In terms of the number of users, we are a big organization with around 15,000 people globally. I don't know how many people use it, but the awareness is coming slowly within the organization and more and more people are becoming aware. I will continue using this solution.

I haven't actually reached out to technical support, which speaks for the usability of it. It is quite user-friendly, so I didn't really have to reach out to technical support.

I did attend a one-day workshop for Power Apps, which was great. For Power Automate, we actually have regular IT sessions. Our IT team has set up regular training sessions for learning different services from Microsoft, and one of them was Power Automate. That's where we got the awareness of Power Automate. That was a year and a half ago, and that was when we basically said, "Oh, wow, this is great!" At that time, it was called Flow. Now, it is called Automate.

We have it on our system. I don't really know if we need a separate license.

I would highly recommend Power Automate to anyone who is quite keen on RPAs and wants to automate certain processes from a business standpoint.

Microsoft is doing really well in this space. There are very few RPA tools, and Microsoft has been successful in penetrating the market. There are very few of them who are on every single PC. Any business, bank, or enterprise that has Microsoft on their PCs and has subscribed to this at an enterprise level are given Power Automate. The market penetration of Power Automate is really good. As more and more users start using it, they will obviously come up with issues. I definitely found a few challenges, but nothing with which Google Search couldn't help. More and more people are using Power Automate, and I can easily find answers on the web. It is already great, and it is going to go quite well if Microsoft goes ahead and starts building more of these tools.

I would rate Power Automate a nine out of ten. It is a great product.

I'm a strategy consultant and we are partners and resellers/integrators of Microsoft. 

I like the power automate side of the platform, which I'm using as well all the core applications to include a human loop in the process. I'm quite relieved now because they have the Power Automate desktop platform which is good.

One of the frustrating things is that you can't use a lot of connectors without having a premium license. I would like them to increase the AI capacity. Currently they are using AI Builder which is significantly reduced because it's based on models which are not similar and it's really narrow. Surface information, like going through Citrix, would also be good.

I've been using this solution for four months. 

This is a stable solution. 

The product is scalable, we have around 40 people using it in our company. 

We are integrators so we generally don't use the technical support. 

We still also work with UI Path and in the past we worked a lot with Blue Prism. We're losing business with Blue Prism because their entry ticket is quite high. With Blue Prism you can increase your capacity quite easily and then there are no entry costs. Most of our clients already have Dynamics or Office 365 licensing so it's quite easy for them to implement Microsoft Power Automate or alternatively the UI Path system. My conviction is that UI Path is the most complete platform, including the entire operating model and the COE, accelerators in opportunity identification, accelerators in maintenance and monitoring as well as the community services. So that why it's quite good. It's coming with extensions as well. It also comes with extensions. 

The initial setup is straightforward. 

I'm quite sure that they will increase their licensing in the next few months because the platform is getting better and better. The big advantage for them now is that a lot of organizations already have Office 365 licensing, so it's quite easy to sell.

My advice on this product would be to focus on the human in the loop. That's because Power Automate is really great when you want to communicate with users in the middle of a crisis, or if you want some interaction with different people or want to orchestrate workflow between different departments. It has quite an impact when you implement user interactions.

For now, I would rate this solution a six out of 10, but I am sure it will improve in the next few months. 

I was using this product to create a basic workflow and trying to integrate it with Outlook.

We use it along with Microsoft Power Apps to help identify and automate tasks. We have many tasks in Outlook, SharePoint, Calendar, and Teams, and we use Apps to manage the tasks.

We are also using a feature in Microsoft Power Apps, which is the productivity backup

It has some basic components that are able to communicate with different platforms within Microsoft.

The interface is simple and it's easy to use.

It servers our purposes in bringing together all types of applications, being able to automate them with the right intelligent output from the data that we plugin.

While using this solution, we found it to be basic.

The integration with other applications can be made simpler. That said, it has almost everything in it.

I have only been using Microsoft Power Automate for a couple of weeks.

We were using an older version. A version from when it was first released, to help with the learning process.

This a stable solution

Microsoft Power Automate is scalable. We have a very large organization with at least 70 people who are using this solution.

Recently we have engaged with Microsoft to conduct a four or six-week training period. During the training session, there were approximately 180 participants.

I have not contacted technical support from Microsoft.

They do have support on their website and have documentation available for learning through the portals, which is very helpful.

I have experience with UiPath for RPA. I am leading and heading a small team that is building automations, and we have been primarily working on UiPath for this.

The initial setup was simple.

It only took a few minutes to deploy.

I completed the installation on my system myself.

I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable.

They have certain options that are available at a minimal cost and I am sure that if you buy more components of the Power platform then there are certain pricing models that are catered to the needs of all kinds of companies.

What happens in the Microsoft platform is that users cannot be self-sufficient with one product. You require Power Automate, PowerBI, Power Apps, and different components of the Power platform. If you have the entire set of applications then things become easy, and they can rate this tool highly. If, however, they don't have all of the tools, then the capability is reduced.

We have plans to continue using this solution in the future. We will continue by integrating all of the Microsoft components. This is very helpful, and we can also use different platforms for different clients.

This is definitely a product that I can recommend.

I would rate this solution a seven out of ten.

We use the solution to reduce costs by automating repeat processes.

The solution helps automate manual tasks and interacts with multiple applications.

Automation is the most valuable feature. We can do so if we want to automate the gateway process, such as tracking data from SharePoint, Outlook, or Excel.

The initial setup is complex and has room for improvement.

I have been using the solution for two years.

The solution is stable.

The solution is scalable.

The initial setup is complex. I give the initial setup an eight out of ten.

When accompanying customers, we discuss the license requirements. Based on these requirements, we suggest whether a per-user plan or multiple platforms per-user plan would be best.

I give the solution a nine out of ten.

The solution is easy to maintain.

Microsoft Power Automate is a cross-platform solution and I recommend it to others.

It is currently being used by our customer service department. They're using it for tracking overtime, and they're also using it for reporting and automating their various service quality reports. So, automation of service quality reports and overtime management are basically two major use cases.

The ease of use and the integration with some of the existing products that we have would be its main takeouts.

From an improvement perspective, Microsoft just needs to make sure that they have a real enterprise RPA tool. PowerApps and Power Automate are still not at the level of UiPath and Automation Anywhere. It could be because Automation Anywhere and UiPath have been in the market for quite some time. It's just about Microsoft increasing their focus in terms of product reviews and development and making them competitive products that one can consider at an enterprise level. Right now, their use cases are limited as compared to what one would consider doing with UiPath and Automation Anywhere.

It is a stable solution.

It is scalable, but it is limited in terms of the processes that you can automate. If you have complex processes that you want to automate, it doesn't have that capability yet. So, it is scalable but to a certain extent.

Our organization is working with it actively. Its number of users could be between 100 and 200.

Technical support is given by Microsoft through the support model that they offer for customers. If you have an issue, you can log the issue in with Microsoft, and they would always attend to it. I would rate them a three out of five.

It was straightforward. There was nothing complex.

You don't need much staff for deployment and maintenance of it. You need a very limited number of people.

We used a partner.

Its license is a part of our enterprise agreement. It is a three-year contract, but we pay yearly. So, it is a yearly license. There are no additional costs.

I would rate it a six out of 10.