Microsoft Power Automate Reviews

We are implementation service providers and this is one of the products that we provide to our clients.

There are several use cases for this solution including automating tender processes, compliance-related processes, and in finance, we have automated some invoicing processes.

The most valuable feature is the ease of automation.

The development time for ProcessRobot is very good compared to other solutions.

There are some limitations when it comes to automation with Excel.

Better support is needed for building custom components on top of ProcessRobot.

We have been working with ProcessRobot for about one year.

The stability is okay. We haven't had any major issues, although there have been some hiccups here and there.

The scalability is good.

We have clients of all sizes, although ProcessRobot is best suited for small and medium-sized business, and not for enterprise-level customers.

Technical support for ProcessRobot is good.

We are working with UiPath and Blue Prism as well. We began with ProcessRobot at the end of last year, but the other two solutions we started with about two years back.

Generally, the development time is less when compared to UiPath and Blue Prism, although Excel automation is better in those solutions.

We have also worked with Automation Anywhere.

ProcessRobot does not support custom components, which is really bad because all of the other solutions do.

The initial setup is easy.

My advice is that this solution is good for small and medium-sized businesses that want to automate processes that do not require much coding. If there is a requirement for building custom components or custom modules then I do not recommend this solution. For an enterprise-level client, this capability needs to be there.

I would rate this solution a seven out of ten.

We use the solution in insurance and pharma.

I use SQL Server connectors to connect SQL Servers for data integration.

The most valuable feature is the Office connector, which connects to Excel and Exchange.

There could be more communication with third-party cloud tools. Also, if they can use libraries, I can recycle functions without having to rewrite them in any Power Automate system.

I have been using Microsoft Power Automate since its inception.

The solution's stability is good. Everything works fine.

The solution is scalable.

When the first versions were released, some issues needed to be addressed. However, after those were resolved, everything started to run smoothly.

Positive

Deployment takes around three or four days, and one specialist is required.

I rate the initial setup as seven out of ten, where one is difficult, and ten is easy.

It is a low-priced solution and costs around 15$.

Overall, I rate the solution an eight-point five out of ten.

I really like the built-in integrations with other applications like Teams. The product is also straightforward and easy to use.

Sometimes it can be difficult to share flows for multiple users to edit. So, it is a potential area of improvement.

For additional features, it would be helpful to have a more collaborative building of flows.

I have been using this solution for four years.

It is a stable solution.

I never needed customer support for this product. It is easy to use.

The initial setup is easy.

Overall, Microsoft Power Automate is an eight out of ten.

The use cases include Power Apps and Power Automate. We have had use cases for scheduling meetings. We have also used it for HR onboarding solutions where document verification was done by using Power Apps and Power Automate.

I have sold both cloud-based and on-premises solutions.

It has a gamut of things. Power Automate is easy to configure. It is more for a citizen developer. It is low code/no code. It is one of the easiest tools when it comes to configuration. By default, we have a lot of Microsoft products on our laptops or desktops. So, it is very easy to configure the remaining products.

The OCR part or scanning of documents is missing.

I have been selling it for the past one and a half years.

It is stable.

I am definitely satisfied with their support.

Its initial setup is straightforward. It is very easy to set up.

The number of people required depends on the size of the project. It depends on how big a project is and what is the use case. It could be just a two-member team, and it could also be a ten-member team. It depends on the number of use cases that have to be automated.

Its licensing is flexible.

Power Automate is doing really well. It is a good solution. I would recommend it, but it also depends on a client's requirement.

I would rate it a seven out of 10.

This solution is used for the automation of simple processes that are repetitive and very low on decision branching and error handling.

It's easy to learn.

The barrier to entry is low. The downside is the lack of orchestration and supplemental tools such as capturing existing processes and using them to build out.

I worked on a demo side by side with UiPath Automation and Power Automate.

I didn't see any issues with the stability of Microsoft Power Automate.

I would say that scalability is probably a weakness.

It's an area that needs improvement.

If you have a good enough support plan, it's fantastic, but most businesses don't.

When I was working at a customer site that was a premier customer, we had onsite Microsoft service providers, and we were able to leverage their worldwide support. At that point, you can have round the clock, follow the sun support on a critical problem. 

But in 35 years of working with Microsoft, I've only seen one customer site that had that level of support. If you don't have that level of support then you are basically on your own.

The setup for me was almost non-existent because we already had Office 365. 

When it comes to the admin side of that, I don't know.

The price is right. If you have Office 365, it's included.

If you're looking for entry-level, inexpensive, and you're already an O365 customer, then this might be a consideration. But if you're looking for an enterprise tool, you should probably keep looking.

I would rate Microsoft Power Automate a three out of ten.

We are system integrators so we provide this solution and deal with the automation for our clients. Power Automate is mainly suitable for small and medium size companies. 

Power Automate is good for automation. For example, if a client requires a format for invoices, we set up the module - invoice number, container, quantity, product details. After that, whenever we load bulk invoices, it automatically identifies the invoice format and accepts the data. This is one of the best features of the product.

Power Automate is not suitable for connecting other applications like browsers and third party applications and there are a few features not available on this solution. They are working on improving that. Power Automate cannot handle high end projects and, from a developer's perspective, it's a little difficult for enterprise size companies. 

We are partners with Microsoft and I'm a technology lead.

It's a reasonably stable product but because it's a new tool they need to keep working on it. If you're a small setup, and you need it for Excel or Word or some desktop kind of access, it will be stable. But if you're looking for web automation it's not currently suitable.

This is a scalable solution. 

We have tried to contact technical support many times, but there is no way to contact or reach out to the Microsoft team. We recently had many questions on Power Automate so I tried the Winautomation but there are many activities that are missing and there are bugs in it. We also had an issue with the ongoing live projects. We developed the project in Winautomation and they were later converted into Power Automate. Winautomation isn't working so we need to migrate all the projects which is a complicated process and requires reworking. We can't get any help from them and that's a problem. 

It's very easy to set up because it only requires downloading one xFi file from Power Automate. It then automatically connects with an email account and the solution is automatically synced with that email account. From the customer's perspective, there is no maintenance. As the service provider, whenever new features are included, we update it for our clients.  

Compared to other automation tools, Power Automate is very cheap although the price has increased recently. 

We also integrate UiPath for our clients. This solution offers regular updates and is more mature than Power Automate. Each month they release a new module. Initially, they were only accessing desktop and web applications, Word and Outlook, those kind of things. Nowadays, UiPath has all the features connected to the cloud, whether it's Azure or Google. They are trying to automate everything and they're working on all this because of AI. When choosing a product for our clients, we take numerous variables into account. If you're offering all the features in your tool and the cost is reasonable, we're likely to choose it.

I'm not sure I would recommend this product now, perhaps in a year or two when the solution is more stable. We struggled with a project recently and that was difficult.  

I rate the solution a five out of 10. 

We're currently exploring the solution. We're doing some planning and testing. We're looking at data transformation and flows.

There's the potential to save a lot of time by reducing the time it takes to do processes. It may even save us costs.

We're looking to monitor more projects in the future, however, right now, we're mostly in the testing phase. 

The tool is very good at implementing automation within processes. It's saved us from doing a lot of manual processes.

The tool is very effective. 

The features on offer are very good.

The product gives us a lot of very useful metrics that we can use.

The entire solution is extremely user-friendly.

There's good documentation online and I find the solution offers pretty good overall communications.

There are some gaps and a few areas of the solution that are still a bit complicated and confusing.

I've had issues with reordering columns. When I tried to do it, it seemed to take a long time, and then, later, it gave me some kind of error. 

We've only been using the solution for the last two months or so. 

The solution is quite stable. We haven't had any issues in that sense. It's reliable. It doesn't crash or freeze. It's not buggy. It's been good.

I'd say the solution can scale. We haven't had any issues in that sense. If a company needs to expand it, it can do so.

In our case, right now the users are minimal. We have maybe five users in total. Some are in IT and a few are in other departments.

We likely need support at this time. Mostly we've been dealing with online assistance and documentation. We're testing the product. To get it up and running, we'll likely need some help and may need to reach out to technical support to get asssitance.

The initial setup isn't as straightforward as we hoped it would be. We had some issues specifically with the initial configuration. It was a bit difficult.

Deployment times vary. For us, it might have taken about four weeks or so.

We handled the implementation ourselves. We did a bit of research and tried to tackle it internally. It was just to get started. When we do a bit more of a complicated setup, we will get some consultants to help us with the process.

I'm not sure of the cost of this solution. Licensing and billing are not aspects of the product I deal with at this time.

While we know there are other tools on the market, currently, we're just playing with this particular tool to see what we can do.

We have looked at UiPath, however, we haven't tried implementing it yet. We just know it is an option.

We have a partnership with Azure. 

I'm using the platform from the desktop version coming with Microsoft 365. I assume it's the latest version of the solution.

Based on our preliminary usage, I do recommend the solution. It is easy to start with and to try out. It's pretty user-friendly and, and there's so much documentation on how to use it. There is other information about use cases as well and some pretty good videos on how to do certain things. The community seems to be pretty strong, which is helpful for when you are starting out.

In general, I would rate the solution at an eight out of ten.

We are a solution provider and one of the services that we perform is to build automations for our clients. Softomotive is a product that we use to automate multiple processes for use by our customers on their data, based on their needs.

The interface is user-friendly.

This product is cost-effective, which is the main reason we are using it.

We are looking to see more features implemented there are already available in UiPath or Automation Anywhere. This is one of the main drawbacks.

We have been using Softomotive for between three and four years.

It is stable, and we don't have any issues with this particular product as of today. We plan to continue using it in the future.

We have more than 600 customers who use this product.

We get very good support from Softomotive.

We have used Softomotive for the past four to five years, although in the interim we tested Blue Prism. The cost of that product is too high.

The installation is straightforward and we haven't seen any complexity. It will take 15 minutes, maximum, to deploy.

This is a product that I can easily deploy on my own. We have less than 15 people on-site who are responsible for deployment and maintenance.

This is a cost-effective product and now that it has been acquired by Microsoft, we don't expect the cost to increase with the next release.

Considering the kind of experience that we have had with Softomotive, we would always recommend this product.

Since this product was acquired by Microsoft, naturally the expectation has gone up. We are not expecting too much of an architectural change, but rather, a few of the small features should be added. The reason is that you like to stay competitive in terms of cost. We have already deployed it to more than 600 customers and if we are going to charge them more, then they'll be inclined to use another product.

I would rate this solution a nine out of ten.