What is our primary use case?
We primarily use the solution based on its mobility. I can use it online or via mobile phones or anywhere I can get internet access.
How has it helped my organization?
I'm able to curate the SPI (Schedule Performance Index) and the CPI (Cost Performance Index) that helps us measure the performance in regards to costs and even taxes that projects have.
I can create metrics about costs either project by project or phase by phase.
What is most valuable?
The permissions are the most valuable aspect of the solution. I can configure groups to access different information. The solution allows us to manage the project baseline very well. I can control the baselines in specific user groups, which is very useful for me.
The solution offers very good availability in that we can access it from anywhere, whenever we need to.
The usability is excellent.
We've found the user experience to be quite simple. The views and filters in particular are very good.
What needs improvement?
The reports need to be improved. It's complicated. The default views are good. However, we need more. We need to be able to compare milestones, calls, and other variables regarding the projects we are working on. I have to contract developers to make reports, which is where things get complicated. They need to develop personal and custom fields for us. We also need to use Power BI, which needs to connect with Project Server, in order to generate reports.
The scalability capabilities could be improved upon.
There should be an interaction between Microsoft's Planner app and this solution. Their Planner is a good solution. I would like them both to connect directly, with the Planner tasks in the Project plans. It would also be helpful if the solution integrated with Microsoft Teams. My company uses Office 365, and therefore it would be great if everything was integrated.
For how long have I used the solution?
I've been using the solution for a long time. It's been longer than a decade. I'd say it's around 15 years at this point.
What do I think about the stability of the solution?
The solution's stability is good. Of course, it depends on the cloud provider. This is important. When you have a good cloud provider or infrastructure provider, stability is good. You have to play with the servers and processors and memory about the solution. When you have a good provider, it's no problem. When you have a bad provider, you have problems.
What do I think about the scalability of the solution?
The scalability could be improved upon. Sometimes I want to create some instance or other Project Servers to create, for example, test environments. We need to create a test to do a pilot to sell the idea. However, it's complicated to establish what is the best instance to manage the project.
We have about 2,000 users online, however, it depends on the cloud environment. How many users we have depends on the infrastructure provider. They ensure the scalability and stability of the environment.
We do plan to increase usage. We still have to configure new project types in the project server to gain more users. We want to achieve 1,000 users this year. Right now, I have 300 active users. The plan for this year is to include more project types in the project server throughout the environment and at the end to achieve 1,000 users, at a minimum.
How are customer service and technical support?
I haven't really dealt with technical support. The relationship with Microsoft is in the IT area. I am not personally part of that group. I am the portfolio manager, therefore I don't have a direct relationship with Microsoft. That said, I'd say it's good, as I don't have any problems. When we have made a request to IT they answer it quickly. Therefore, I'd say we're pretty satisfied with the level of support on offer.
Which solution did I use previously and why did I switch?
I used to use Clarity for our Agile projects, however, this solution is less expensive.
Clarity is good, however, it is complicated to use as it makes it more challenging for the final users to understand the project plans. Also, the templates to manage the project plans are complicated. I like Microsoft Project better than Clarity.
How was the initial setup?
At the moment, the initial setup is not overly complex. It's pretty straightforward. that's due to the fact that I know the solution very well. I've worked with the 2010 version as well and have ten years of experience and have used it in my everyday work for so long, the setup is not hard for me.
The deployment depends on the company and its culture. I have implemented Project Server in two months, which is pretty fast. However, it depends on the organization's needs.
The reports, for example, are a viable gain for executive teams. When the executive teams watch good reports to manage the portfolio projects, it's easier to deploy the solution.
My strategy is to do a pilot. Over two months, I may do ten projects. I'll generate reports and deliver good information and the executive team of the steering committee can easily see the value for the company. Once the pilot shows the value to the steering committee, I usually have the go-ahead to continue the deployment in our organization.
We had five people for deployment and maintenance. It's a good number. You need one person, that knows the information in regards to users and other people training the other people. There should be another person working on the cost measures such as the reports.
What about the implementation team?
I handle the implementation myself. I have a good amount of experience and therefore don't need further experience. I don't need the help of integrators, resellers, or consultants.
What's my experience with pricing, setup cost, and licensing?
While the solution is less expensive than Broadcomm's Clarity, it more expensive than Planview.
That said, I'm unsure of the exact pricing or how often we pay licensing.
Which other solutions did I evaluate?
We've also looked at Planview and Jira. We found that the solution has better technical support on offer than other options. That said, I like Planview as it's even less expensive than Project Server.
What other advice do I have?
We are Microsoft Partners.
Currently, I am using Project Online and Project Server. The 2015 versions.
At the moment, I am in the process of deploying, the solution in more areas. I start with IT projects and telecom projects. Currently, I am working to introduce regular projects, marketing projects, product projects, etc. I am working to introduce more areas in the Project Server environment.
On a scale from one to ten, I would rate it at an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner