Oracle E-Business Suite Reviews

Management of supply chain in the petroleum industry: from requesting quotes from suppliers to issuing LPO, managing credit; and selling in cash, credit, and discounts.

Generating reports is more efficient: generating financial reports, employee reports, volume reports, and time attendance reports.

Accessing vital information on the dashboard: I can customize summarized reports to be available on the dashboard.

Sending alerts through bulk SMS. With the growing use of mobile phones, we would appreciate sending notifications through SMS.

The most valuable features for us are the abilities it provides for us to generate our financial statements and to develop our own customized reports exactly how we want. We've found it to be very, very good for a government entity or public-sector company. We do things a little differently from most private sector companies, and most EBS solutions, except for the Oracle product, are really focused more on private industry than public. So we really need that customization capability, and it's able to be customized for a functional-level user, which is ideal for our group.

I'd like to see the reporting improved. Right now, we do not own any of the hub or any of modules for financial reporting. We use this archaic thing called Discover. Discover is fine for a tech-finance person to handle, but a functional user doesn't understand it. It's not really used very well. The reports are not very pretty because we have to do a lot of extra formatting and publishing in order to do our annual reports. We actually have an additional outside system to do our annual reports. That's how bad it is.

We were early adopters. In 1998 is when they went to 11i and then they upgraded in 2012 to 12.1.3.

We've had no issues deploying it.

It has been consistently stable because when we implemented it, we basically kept it vanilla. We have no customizations, and it's fully supported by a hosted Oracle group. We didn't have to do much in that instance, because we kept it vanilla.

We're the city, so there's not much growth, it's more like volume of transactions. We are one of the largest cities, or the largest city, in Virginia, so we have a lot of transactional information that we have to do on a regular basis, and being able to track that in our unique, public-sector way is very important. They have been able to sustain us for this long, and we've been fairly content with it, but we have not taken any advantage of all the automation that could be used in that product.

One of the things is the timing is very, very slow for turnaround of most things. We get handed off to different people. We do not keep the same person who started researching the problem usually following up with us. We usually feel like we have to start over every time we get somebody new to figure out what's going on. If we had somebody from start to finish, we think we probably would have gotten resolution quicker and been able to keep that knowledge base of what's happened in the past. A group, or a smaller group of people, would have been more ideal.

The initial setup was simple and straightforward because we kept it vanilla with out-of-the-box functionalities.

We implemented it with our in-house team.

The most valuable feature from our experience with E-Business Suite is definitely its ease of use. You do have to train people to use it, but a lot of it is just common sense. It's very user friendly and you're able to navigate around and figure out where you need to go to get what you want.

E-Business Suite has really improved our efficiency of going about everyday business -- so long as our users are using it correctly. A lot of that has to do with just our business processes, but the tool sets up to be very efficient.

The biggest area of improvement would be around user access and sign-in. Currently, there's no notification for changing passwords that are about to expire. Passwords simply expire without any warning.

We've had no issues deploying it.

The stability is generally good. The only real issue we've had is with runaway concurrent requests, which brings things to a crawl.

It's scaled well for us. We use it globally in 22 different countries and it's up 24/7.

Technical support is good, though it depends on which module you're asking about. Sometimes we have to escalate service requests so that they get to the relevant techs, but the service is good overall.

It was already implemented, and then I came on.

It's all about the data. If you don't have good data, it's not going to work correctly. It's really on the business side. They have to provide the correct data, the correct rules, and it'll work. It'll do what it's supposed to do, as long as the business provides what they need to provide.

Some of the features we have are purchasing the inventory, general ledger, order management, receivables, payables, and process production.

It would be nice to have more web services. For example, it would be easier to integrate our applications with EBS.

I would definitely like to see web services in purchasing. It has badly covered integration with APIs.

I have been working with Oracle E-Business Suite since 2007.

Oracle E-Business Suite is a stable product.

We have approximately 250 licenses in our organization.

We have support from our local vendors who send service requests directly to Oracle.

Service requests directly from Oracle take too much time and effort. 

The price would be better if it were lower.

We are adopting other modules with local vendors. We have support from them.

I would suggest getting a local implementor.

I would rate Oracle E-Business Suite a seven out of ten.

We are using the solution for financial management and other projects.

I have found the solution to have a good interface, security, and is user-friendly.

There are some business-specific processes still not implemented. We need the IPC solution subcontractor management that is not available. We have to create the IPC solution but these types of extensions should be provided by Oracle and be included in this solution and the cloud version.

I have used the solution for approximately ten years. 

The solution is reliable. 

We have many major regions of our company using the solution.

The initial setup complexity depends on how you map Oracle facilities with the business process.

When we did the first implementation we used a third-party team, for further installations our internal team did the implementation.

Oracle is the best solution, I would recommend this solution to others. It covers a lot of models and is very good.

I rate Oracle E-Business Suite a seven out of ten.

Process costing.

Improved visibility into manufacturing.

Costing: very good, in-depth analysis.

Reporting.

Financial, procure to pay, order to cash, inventory management, enterprise asset management, human resources management, and iStore.

We have saved millions of dollars in inventory. Before this system, we did not have integration and every shop was ordering inventory individually, without checking with the other shops.

With eAM (Enterprise Asset Management) we have seen improvements in preventive maintenance, asset tracking, planning, cost analysis for maintenance, and integration of procurement.

Inventory and enterprise asset maintenance.

The iStore could be better.

I give it an eight out of 10 because it required some customization.

Easy in implementation.

Maybe the contract, which is too complicated.

Six years.

None, but some issues with the Java launching.

Sometimes, yes.

It is good.

No.

No, none at all. We did start with two products, but it was not perfect in terms of integration.

Oracle licencing is very complex, and the pricing is too expensive .

No, it was strategic to go with Oracle.

Oracle has a low risk in implementation against all other products.