Oracle E-Business Suite Reviews

Our primary use case is for HR Operations Maintaining employee master data, payroll, and recruitment are some of the key features which we are mostly relying on the system to provide.

On-Time Payroll and its features are user-friendly. The online solutions a faster response and our business is running smoothly.

Employee Central and the core HR functionality is exciting! Being built around a robust Oracle database, the enhancement and configuration are simple.

All good. So far, we have no major product issues.

We expect Oracle to go into continuous innovation mode and provide simplified integration solutions.

We use it to manage back-office work, financials.

Helped make us compliant and provides a transparent view of our financial system.

• Financial reconciliation
• Reporting

I would like to see more integration with other systems.

The basic collecting of all of the data, and being able to report off of it.

Many efficiencies.

It needs a better user interface; the forms and HTML split would be better if they were consistent.

We haven't had any issues in the last eight years at least.

It has scaled well for our needs.

We're happy with the timeliness and the resolution, after we open a ticket.

Take the time to understand your business, your processes, and the application before you implement. I would also recommend taking some training.

The most valuable features are the records management, procurement, and inventory.

I have been using it for several years.

We have not had any downtime.

It is very scalable. It will grow as my company grows.

I would recommend this product.

For us, the Finance module is the most valuable piece of E-Business Suite.

With the Finance module, we can manage our finance organization from a single system for accounting purposes. This is important to ensure that we have consistent financial information across our organization.

I'd like to see Oracle continue to optimize it by making it faster. The functionalities are pretty good as-is, but they just need to make it function faster.

I've been working with it for about two years. The installation I'm working on has been around for 10 years roughly.

We have no issues with deploying it.

We haven't had any issues with crashing or downtimes or anything due to the product. It's been pretty stable, in our experience.

I believe it is scalable. I think it is one of the industry leaders for financials. Currently, we are roughly about a terabyte of data using it and have had no problems scaling it for our needs.

We've found that technical support has been challenging as they are not always the most forthcoming with information nor are they the most highly-trained techs when you open SRs. There have definitely been issues there, especially compared to the costs that you pay for the support.

There's always room for improvement, but we're overall happy with it.

The processes, for example, how you can procure to pay, are well implemented in the software.

The solution has other core processes that can be implemented with customers according to their needs.

It's the whole package of ERP which is so appealing in terms of really enjoying the product.

It's difficult for some customers to understand in the beginning. A user really has to understand the processes.

They are still developing out the E-Business Suite. I would like some things about contract management and the other parts of the procure to pay process to be able to standardize more for the public sector. That's the feedback I've encountered from clients. They've all chosen to go for custom made solutions now mostly due to this.

The solution could offer more integration with other toolsets. That's why NetSuite does better in that market. It's in the cloud completely and you can integrate with other software more easily. With E-Business Suite you have to use database links or something of that nature to establish better connections. 

Oracle E-business is not a cloud product.

I've been using the solution for 15 years at this point. It's been a long time.

The level of technical support you receive really depends on if you know who to reach out to. If you do, it's fine. For consultants like us, it's sometimes a little bit frustrating, because we know how to solve the problems ourselves for the most part. Yet, when we need Oracle, we have to fill in all these questions about standard things that we must deliver and query results and standard programs. 

We always provide enough information to be able to understand the problem. For us, we immediately get 5000 questions back when we log an issue and we've already passed that part of the process because we understand what is going on and what is going wrong. That can be a little bit frustrating. However, I understand why they do it. Oracle wants to know exactly what the issue is. For consultants, on the other hand, who recognize the issues, we would prefer not to have to go through the first line of support and rather be directed to someone we can talk to immediately. Right now, there's something like five steps before you can do that.

I can not say much about the price, because that's more of a question for management, and who deals with that directly. However, I am aware that the licenses are sometimes difficult for customers to understand. The pricing is a little bit expensive sometimes and how they come to the pricing is complex.

I'm a consultant. Our company has partnered with Oracle.

I'd rate the solution seven out of ten.

Primarily, performance and responsiveness, and also, good support.

I'm basically an administrator, so I don't know much about the business functionality, but I feel it's a very cool technology to manage the financials, payroll, manufacturing units, et cetera.

I don't think so. As far as I know, it's doing its best in pretty much all the areas. As of now, I can't tell anything.

For the past six years I've been working as an administrator for Oracle E-Business Suite.

I believe it's pretty stable. I think it's one of the best ERPs available as of today.

I think they're pretty responsive.

Basically, most of the time, usually we go through the normal process of creating a service request, and at times, if there is a major issue or any critical problem, they would step in and they personally help out the customer.

I would definitely encourage anybody to start using the E-Business Suite as an ERP solution. I think most of the companies are using it. Oracle applications are so popular that many customers are already using it.