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it_user522030 - PeerSpot reviewer
Database Admin at a local government with 1,001-5,000 employees
Vendor
Everything is done electronically, so the process is more transparent and accurate.

What is most valuable?

It is paperless; all of the human resources transactions, all of the travel expenses, all of the procurement. No paper; everything is done electronically. The process is more transparent, more accurate, very cost saving; then, high availability.

What needs improvement?

For ERP-wise, we would like to measure employee performance more; what projects they work on, how many hours they spend on each project, to provide employee performance metrics. I think something is missing there. We would like something like that.

For how long have I used the solution?

I have been using it for two years.

What do I think about the stability of the solution?

We have some glitches. We have some application server memory issues that generate huge Java dump files. Then the workflow process is broken because the mail server goes down periodically.

Buyer's Guide
Oracle E-Business Suite
November 2024
Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Our company is a fairly small company; we only have 800 employees. We don’t think in the next five or 10 years that the growth will be phenomenal. That's why our current setup will be sufficient.

How are customer service and support?

Support is very good. We also have a management service provider. We work with a company called Emtec that provides management services. Because our IT team is fairly small, we need extra help. They do a good job.

Which solution did I use previously and why did I switch?

We didn't have a consolidated ERP system, so that's why we migrated to Oracle ERP. We had several small applications working together; the integration is really a challenge.

When we select working with a vendor such as Oracle, we like to choose the industry leader, because the company will be there for a long time. They have the reputation, they have the knowledge, they have the full suite. With some companies, one part of the product is very good, but they don't have the whole solution. We want a one-stop shop to solve all of our problems.

How was the initial setup?

Initial setup is very, very good; straightforward.

What about the implementation team?

When we implemented it, we used another company, AST. Their two-year contract has ended, which is why I chose Emtec. Overall, AST did a very good job. They do the job from scratch: so many app servers, so many test environments, dev environments, and production environment. We use Hyperion; we use BI; we use the EBS. That integration is very complex to understand, initially. Overall, we understand the whole thing.

What other advice do I have?

I recommend Oracle’s E-Business Suite, of course; it’s a no-brainer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436206 - PeerSpot reviewer
Oracle Applications DBA/UNIX SA at a agriculture with 1,001-5,000 employees
Vendor
With the Financial Management module, our users have access to different types of analytics, such as general ledger, payables, receivables, and others.

Valuable Features:

For us, its value lies in the fact that it's an ERP solution our enterprise to manage the business well. Specifically, we have the core Financial Management module on our project which helps the business user analyze data. They have access to different types of analytics, such as general ledger, payables, receivables, and many others.

Improvements to My Organization:

It has everything in one place. We can just access one piece of software for payables, GL, PO, projects, and everything just integrates together. It's helped us to reduce data entry because we can just enter data once and it's accessible from the other modules. It certainly reduces human intervention, which in turn saves time and, ultimately, money.

Room for Improvement:

We seem to be constantly applying patches and updates to fix bugs. Oracle should really improve upon this issue, especially since it happens to frequently.

Deployment Issues:

We've had no issues deploying it.

Stability Issues:

It's been stable, but we've got to constantly patch. I guess this is something we always have to do with Windows-based applications.

Scalability Issues:

It's been scaling just fine for us.

Initial Setup:

The initial setup was very complex. Installing it is not bad, but it's configuring it that's difficult. It's getting the setup correct, and that's what takes time. It's company-specific, but we're pretty vanilla. Even with that, it still takes many months to upgrade. The documentation is there, but it might be helpful to have someone who's done this one or two times before.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user517482 - PeerSpot reviewer
it_user517482Works at a energy/utilities company with 10,001+ employees
Real User

Great product from Oracle

See all 3 comments
Buyer's Guide
Oracle E-Business Suite
November 2024
Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Oracle Application Team Lead HCM at IMTAC LLC
Real User
Straightforward to setup and customize but could be laid out a bit better
Pros and Cons
  • "It can easily be developed into an application."
  • "There are some cycles in HR that are not straightforward."

What is our primary use case?

I use this solution for Core HR, Absence Management, and payroll.

What is most valuable?

Oracle EBS is a mature product. It fills many needs.

It is a gate to doing customization, as there is a need for custom solutions.

It can easily be developed into an application.

I can also easily plug into the business cycle.

What needs improvement?

There are some cycles in HR that are not straightforward. For example, the attendance approach, and the second admin transfers are not straightforward procedures.

We can see many features in the cloud and other applications that are not supported in EBS. For example, in iRecruitment, the recruitment or selection workflow process for candidates to be recruited is very advanced, it's a very skilled and enhanced process in Taleo. This is not something that is present in EBS but there are many requirements for this. Customers require this area of recruitment. For example, in Taleo, a person cannot move from the HR interview to the technical interview unless he has passed the HR interview. This does not exist in EBS. Many customers are asking for this functionality.

In Taleo, Candidate workflow allows you to do this. They give you the feature to configure that selection workflow for the candidates in terms of steps. You cannot move from this step until you complete the first step. This is definitely an area to consider.

There is strength in the product but we are always looking for weakness to improve.

The reporting area is very weak. It needs some improvements.

The embedded analytics is something new but it's a bit complicated. They tried to embed the analytics into the EBS with the same model as in FUSION but it's not easy or straightforward to enhance and maintain.

Organizational restructuring is a horrible process and very difficult in EBS.

For how long have I used the solution?

I am currently an HCCM Team lead. I have 12 years of experience in implementing Oracle.

I also have been working with Oracle E-Business Suite for 12 years.

I am certified in Oracle HCCM Cloud applications.

I work with many versions. I have worked with versions 11, 12, and now 12.2.9.

What do I think about the stability of the solution?

Generally speaking, Oracle E-Business Suite is a stable product.

Any product can have bugs, but it depends on where the bug is and if you have a workaround or not.

One of the drawbacks with Oracle is that it seems to take them a long time to release a solution for the bugs or enhancements. For example, there is a bug found in 2011 that has not been resolved or closed until now.

There are, however, technology bugs or functional bugs that are enhancements that you find in certain services such as contract screens, contracts, or payments. Oracle will call this an enhancement request, we can deliver it but for now, there is no delivery for this solution.

What do I think about the scalability of the solution?

This is a scalable solution.

Which solution did I use previously and why did I switch?

I am just learning Taleo, I have a small amount of experience and a few customers.

How was the initial setup?

The initial setup is straightforward. While you can complete the installation yourself, you will need to know the product and how the product is configured.

An understanding of the business process is required to easily configure the application.

You must have the knowledge to know the subsequent actions, how they are done, and how the links are set up together. For example, I can define lookup, and to do this I will research to know if it will use the standard form, or if it will use the value set or the standard use for one report or other types of validations.

Overall, I believe that it is always best to ask someone who is experienced. For example, if we consider the iPhone mobile, we may ask how can we take a picture, If you are coming from Android to iOS, you will ask someone with experience in this type of operating system, how you can do related things or supporting context.

What about the implementation team?

I completed the installation myself. I did not use the help of an integrator or consultant.

What other advice do I have?

I have a lot of experience, and I work with many customers. I know what they require and which features they are looking for.

I would like to see where Oracle E-Business Suite will take the roadmap. I don't know if they will invest more in the roadmap for EBS or investing in the cloud.

In summary, this is a good product but there is always an area for improvement.

I would rate Oracle E-Business Suite a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Gerente de Aplicaciones Oracle at a tech vendor with 51-200 employees
Real User
Enables us to create accounting from transactions handled by multiple legacy systems
Pros and Cons
  • "The supplier invoice payment process is very easy and is integrated from the requisition to the payment (and to creating the asset)."
  • "The GL and FAH modules have become real-deal players for an organization with many legacy systems that handle transactions and where there is a need to create accounting from these transactions."
  • "Standard reporting needs to be changed. Many of the standard reports look the same as they did in version 10.7, 20 years ago."

How has it helped my organization?

I have been involved in many implementation projects. Recently, we implemented the FAH module in a national bank in Costa Rica, and the accounting creation from several core systems was reduced from days to hours.

What is most valuable?

It is easy to use and has many functions for facilitating day-to-day work (transactionally speaking). There are a lot of reports and queries available. The GL and FAH modules have become real-deal players for an organization with many legacy systems that handle transactions and where there is a need to create accounting from these transactions.

The supplier invoice payment process is very easy and is integrated from the requisition to the payment (and to creating the asset).

I like very much the way we can control inventories.

What needs improvement?

Standard reporting needs to be changed. Many of the standard reports look the same as they did 20 years ago in version 10.7.

For how long have I used the solution?

More than five years.

What other advice do I have?

I would rate this solution at nine out of 10 because there is always room for improvement. Oracle E-Business Suite is very customizable, with a lot of interfaces and processes that can be programmed in different ways. It provides a lot of workflow approvals for different business processes and is adaptable and scalable.

I am a functional consultant for e-Business Suite (and training to go to the Cloud). My experience as a functional consultant covers these modules: GL, AP, AR, PO, FA, ENG, OM, INV, WIP, BOM, FAH, CE, CST.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1064358 - PeerSpot reviewer
head of ERP system department Director at a comms service provider with 1,001-5,000 employees
Real User
This solution is now deprecated.
Pros and Cons
  • "The initial setup is easy."
  • "The interface is pretty old."

What is our primary use case?

We primarily use it as an ERP.

How has it helped my organization?

This product helped us automate our business processes 13 years ago. But nowadays it is not modern enough. 

What is most valuable?

The system has been useful to us in the past. We have had a good experience with this solution for 13 years. 

But now it is deprecated and not suitable enough. So, we go to Oracle Fusion Cloud. Now we are launching a new system.

What needs improvement?

This system can't be improved.

For how long have I used the solution?

For 13 years.

What do I think about the stability of the solution?

This system was quite stable. 

How are customer service and support?

We didn't use Oracle technical support directly. We worked with an Oracle partner, a Russian company. We are happy to work with them and satisfied with the level of service they provide.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we used iScala 2.2


How was the initial setup?

The initial setup was not easy.

What's my experience with pricing, setup cost, and licensing?

Oracle ERP is not a cheap solution.

What other advice do I have?

It is not a good idea to use this old system nowadays. It is deprecated.

Choose more modern system.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user896991 - PeerSpot reviewer
Manager of Oracle Applications at Stowers
User
Payroll and online benefits enrollment replaced the existing paper process
Pros and Cons
  • "Payroll and online benefits enrollment"
  • "Has good dashboard and drill-down features."
  • "HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
  • "We need more user-friendly fast formulas for all HRMS modules."

What is our primary use case?

Used for finances and the HRMS including online annual benefits enrollment. Its drilldown features add value. HTML pages should have better performance.

How has it helped my organization?

  • Removed paper/spreadsheet time-cards
  • Replaced the paper process with electronic online process for annual benefits enrollment, view pay slip online, view W-2 online, etc.
  • Able to submit government reports electronically

What is most valuable?

  • Payroll and online benefits enrollment
  • Dashboard feature
  • Drill-down feature

What needs improvement?

  • New hire on-boarding, employee off-boarding, etc. 
  • More user-friendly fast formulas for all HRMS modules.
  • HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user757425 - PeerSpot reviewer
General Manager IT
Vendor
Valuable features include order to cash and procure to pay process, which are flexible and integrate well
Pros and Cons
  • "Order to cash and procure to pay process: They are valuable features because of their integration and flexibility."
  • "Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."

What is most valuable?

Order to cash and procure to pay process: They are valuable features because of their integration and flexibility.

How has it helped my organization?

The tool reduces manual processes and controls in our systems.

What needs improvement?

Fixed Asset process has no need to wait until supplier invoices, but can be done after GRN. Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module.

For how long have I used the solution?

For eight years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

A seven out of 10.

Which solution did I use previously and why did I switch?

Accurate Accounting. We switch to get better control of our processes.

How was the initial setup?

It was not complex.

What about the implementation team?

We did the implementation of Oracle EBS internally without a vendor.

What's my experience with pricing, setup cost, and licensing?

Find a best Oracle partner and get a better discount.

Which other solutions did I evaluate?

No.

What other advice do I have?

Use an experienced Oracle consultant.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436053 - PeerSpot reviewer
AVP of Finance at a financial services firm with 1,001-5,000 employees
Real User
It performs all of our accounting transactions and is the single source of truth for all our financial statements. They need to make the interface a little more slick.

Valuable Features

This is an enormous product and it's our ERP system. It pretty much performs all of our accounting transactions and is the single source of truth for all our financial statements. That's the most valuable feature of E-Business Suite.

Improvements to My Organization

It's where everyone in our organization goes to see any and all information and data dealing with our accounting and finances.

Room for Improvement

They need to make the interface a little more slick. It's form-based, so loading of the forms is pretty annoying. I would make the user interface friendlier and more workable.

Use of Solution

We've been using Oracle probably since 1990, or even before. We've been using R12 since 2010.

Deployment Issues

We had no issues with deployment.

Stability Issues

It's been relatively stable. There have been bugs and subsequent patches. If we don't test properly, we'll come across a few issues.

Scalability Issues

It's very scalable. You can customize it as much as you want, but too much customization results in some issues, we've found.

Customer Service and Technical Support

We have pretty good support though Oracle Managed Cloud Services.

Initial Setup

The initial setup is very complex. I wasn't there for the initial implementation, but just knowing what I know, it's very complex to get it set up. You need an implementation team or consulting firm to come in and help.

Implementation Team

I'm sure we used a third-party implementation team or consulting firm.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle E-Business Suite Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Oracle E-Business Suite Report and get advice and tips from experienced pros sharing their opinions.