Oracle E-Business Suite Reviews

Our use case is primarily finance and procurement. We have a procurement team, a finance department, and some managers responsible for approving a procurement request. We also have users who build and customize reports for board members, senior management, or auditors.

We plan to adapt Oracle EBS to integrate with our CRM, HR, and other applications. It provides financial insights and covers payroll, so it needs to be combined with the project portfolio management solution or the CRM. We have many changes ready for when we go live with the CRM.

Oracle EBS is flexible enough for any use case, allowing us to configure the changes we want how we want. 

Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products.

Oracle is easy to implement at a new organization like ours, but it might be more challenging for an established organization with more rules and policies in place. I don't have many feature requests because we are still in the early stages. I'm currently trying to gather all the small change requests that arise out based on our business requirements. 

We have been using Oracle EBS for a year and a half. 

Oracle EBS is highly stable.

Oracle technology is advanced, so it shouldn't be a problem to increase capacity by adding configurations or reporting. Almost everything is there.

I rate Oracle support eight out of 10. They're really fast. 

We were using different solutions in silos. For example, there was one for inventory called Maximo and another for finance. All those systems were in silos, so we wanted to replace them with a single ERP system that offers a 360-degree view of data and precise reporting without the need to change many things in the data. 

We wanted to avoid many manipulations by manual editing errors. Having everything in one system gives you complete native automation built into the system.

It was not complicated, but you need a business analyst to bridge the gap between the implementation team and the business team. We had around three people on our team. We still haven't fully deployed it, but the expected duration is about nine months. 

It's not implementation time per se. It's more like evaluating the solution to understand the strengths and weaknesses of the product. After deployment, you don't need to maintain anything. Some change requests crop up now and then from the business team. They ask us to adjust the business rules or transfer the approval authority from one person to another because someone has left the company or gone on vacation. 

You need someone with technical expertise, and Oracle-certified engineers are somewhat costly compared to other ERP products. For example, there's a German ERP product with an easy mechanism that allows any software programmer to change the configuration. Still, Oracle, SAP, and Microsoft Dynamics require certified professionals to change the configurations.

We used an integrator because we lack in-house expertise with Oracle ERP. 
We have a technical team and a business analyst, but we don't have the knowledge to handle Oracle ERP onboarding.

When we evaluate a solution, we assess whether implementing it is useful for the business. You can gain many benefits in terms of productivity and operations by using an ERP solution. Oracle has advantages over other products because they are well established and mature in the market.

I don't know the precise details about pricing because I am from the project management side, and another team handles procurement, but if I had to estimate, I would say it's probably around eight out of 10 for affordability. 

Of course, it depends on which modules you select. There is not standard price. You need to dig into the exact pricing for your requirements. It's not a single one bundled. There is a named user license plus some module licenses.

I rate Oracle E-Business Suite eight out of 10. I believe going to the cloud is much easier and faster. I advise people not to make a lot of changes initially. Implement it the way it is in the first round so you can leverage the benefits immediately instead of adding a lot of customization in the Oracle ERP.

I use this solution for human capital management. It's all been mingled into one product called Oracle HCM Cloud. It manages all your HR requirements from hiring, onboarding, and managing your payrolls. It has over 10 different models inside. Oracle expects clients to have that product, which is the basis for your financials, sales and distribution, procurement, etc. If you have HCM, you basically set up the structure of the enterprise.

Most of their applications have been moved to cloud enterprise. It's SaaS, and they have a patch where they provide the database and application so you can work on it. There's another one where they provide everything and you have your own infrastructure of hardware as well.

They have various products, so it depends on your enterprises. If it's finance-based, you'll mostly be looking at financial models, like the financial collaboration, financial management, budgeting, and forecasting. If you're in a distribution area, you'll be looking into models like inventory, warehouse management, and supplier-oriented models. They have SRM and they have CRM, which is customer relationship management.

You can group them into the BIs, which is business intelligence. You get your own key performance indicators and build your own reports or you could have your own screens, and it changes in real time.

From the business processes, there are areas where you could streamline new processes. You could take out some of the redundant ones, which you are either using or don't want to use, but you're still using it because it's been coming from your legacy systems.

I've been working with Oracle for 25 years.

I work as a project manager, but I was a principal consultant with Oracle. For the last 10 years, I've been mostly managing projects in diversified industries.

It has to be a stable system because then it affects your business processes.

You should be able to scale it.

Technical support is good, and they offer different types of support. Oracle has a very large technical support team. Without support, I think it would be very difficult for customers to manage.

Installation has become simpler and takes less time. Before, there were lots of dependencies and it required lots of expertise. 

The deployments have a much shorter cycle. Previously, we were doing projects that went on for a year or three years. Nowadays with the cloud implementation, I've done projects in three months or six months maximum, maybe a year. They have consolidated most of their features and functions. It makes training and chain management much easier, so your project time gets shortened basically.

All the big companies – even midsize or smaller – use some sort of ERP or business suite because it's impossible to go back to the smaller products or homegrown legacy systems because of the maintenance and dependencies.

The bigger organizations tend to go for system integrators because they have the budget for projects and their projects are a little bit bigger. I would recommend in-house implementation if you have a special team.

Whatever the products you use, you'll be paying a yearly maintenance price or a support price. Every time they have a new release, they will announce that they will be discontinuing the support for that particular release in three years or four years so that customers can move into a higher release.

My understanding is that Oracle charges per user in some areas, but they have a minimum licensing fee, depending on how big the organization is. From the Oracle point of view, I think they know what the market charges and they're very competitive.

I would rate this solution 9 out of 10.

My suggestion would be to look at what you're currently using, what your requirements are, how those requirements can be met, from what models or offerings you should be going for, and what is the end result you want to achieve by implementing a half a million dollar product. Are you okay with your return on your investment? Those are some of the questions you should be asking yourself.

We use the solution for our mainstream business. We use it for financial, procurement, and asset management.

Financial and asset management features are valuable.

The initial setup is complex.

I have been using the product for almost ten years.

The tool is stable.

Oracle provided us with one or two solutions. When we purchased the products, Oracle gave us scalable solutions. Almost 180 people are using the solution in our organization. The number of users will decrease after the upgrade process.

We raise service requests to Oracle.

The deployment took one and a half years. The solution is deployed on-premises. The deployment process has two phases. It took us nearly two years. We need at least ten people to deploy the product.

We contacted Deloitte to deploy the solution.

The product is worth the money.

We need to pay for the license annually. The solution is quite expensive.

We are not using the latest version of the solution. We are planning to change the product. We are researching ERPs from SAP, Oracle, and Microsoft. We decided to use Oracle ten years ago. We are more interested in Microsoft Dynamics because we use Microsoft products like Microsoft 365 and Teams.

Currently, we are upgrading the software. We contacted Oracle to upgrade the tool. I would recommend the solution to others, but we faced some issues. We couldn't upgrade to the latest version. We don't have the latest version of the database or application.

Overall, I rate the solution an eight out of ten.

Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications.

Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good.

There are some enhancements in the process itself that is needed in the application. In the cloud version, they covered some of these areas and requirements but the on-premise version has to catch up.

I have been using Oracle E-Business Suite for approximately 22 years.

The solution has been stable in our usage.

Oracle E-Business Suite is scalable.

We have approximately 10,000 users using this solution in my organization. We plan to increase our usage of this solution, every year we expand more.

I contact Oracle many times for support, and they are professional in their response.

I have previously used SAP.

Oracle E-Business Suite requires special resources to install it, not every user can install it. You require a technical professional to install it and to configure it

We used consultants for the implementation of the solution, it is not simple to do. The process is not similar to installing Microsoft Office.

We have 50 people for the support of this solution, such as developers and coders.

Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users.

If we ever wanted to change ERP solutions it is a strategic decision and it will require dedicated management to look into the site. We would have to migrate all your data, rebuild all your systems, it would require a senior management decision.

I would recommend this solution to others. Oracle is one of the top ERP solutions on the market.

I rate Oracle E-Business Suite a nine out of ten.

We are using Oracle E-Business Suite for end-to-end application of the Oracle procurement management. It gives me a complete picture and the cost of production of goods. Additionally, we use it for our application database server, along with storage and the tape.

It's a tightly integrated solution. We could roll out other operating units very quickly without depending on the developer. There's a lot of leverage for Oracle E-Business Suite in the market.

The Oracle procurement management is valuable as it provides a complete picture and the cost of production of goods.

There are performance issues and handling of financial data that could be improved. We upgraded to the latest version which comes with better support for other integration.

We have been using Oracle E-Business Suite since 2012, initially started with Sun Solaris and then migrated to IBM Azure in 2019.

The technical support team of Oracle is now more focused on cloud solutions than on-premises. The support for cloud is more extensive.

Neutral

We used to work with Oracle application databases before migrating to Oracle ERP. Initially, we started using it on Sun Solaris and later migrated to IBM Azure.

The initial setup took approximately eighteen months.

I'd rate the solution seven out of ten.

I use the solution at an entry-level in my company because it's not fully implemented. I am an internal auditor in my company, so I have limited access here, and I just take care of the reporting views and displays. I have no rights to entry or other posting-related functions. I can just talk about the reporting experience associated with the tool.

I do internal audits in my company. On a daily basis, I have to extract many reports, like general ledgers, procurement-related registers, invoices reports, sales reports, receivable reports, and accounts receivable aging reports. During my review of the reports mentioned above, I found Oracle E-Business Suite very good. I have already used SAP Business One software. Compared to SAP Business One software, Oracle E-Business Suite's reporting is very wide and clear.

With the limited scope of the tool, I cannot enlist the product's overall advantages and disadvantages. Compared to SAP Business One, Oracle E-Business Suite is much better in terms of reporting views.

In Oracle E-Business Suite, there should be a proper document flow for each transaction. There should be some features in Oracle E-Business that are included in SAP Business One. I have used SAP Business One, and if we open a transaction, we can move to another related transaction through its map. In SAP Business One, each transaction has a map, but Oracle E-Business Suite does not offer such type of relationship maps or document flows for transactions.

The tool can have proper document flow for the mapping system in Oracle E-Business Suite to show each transaction. One should be able to link the transaction through the map.

I have been using Oracle E-Business Suite since 2024. I don't remember the version of the solution.

It is a very stable solution. Each report has a proper Oracle view and format and contains a lot of information. The tool's stability is very good.

I cannot speak about the overall growth of the product in my company since, based on my scope in the organization, I only deploy the product in all the departments. Based on my role, I can add value to our departments with the help of the tool.

More than 20 people use the tool. The tool has been implemented throughout my company.

The solution is deployed on an on-premises version of the tool.

I have no idea about the price.

One issue I faced while extracting reports may have been a networking issue. Sometimes, it takes some time to execute the reports.

If there are any changes we want to make in the tool, we can customize the reports as per our needs, which is a good option. The tool is flexible.

Our company has not yet implemented the AI automation system.

I have not faced any challenges in working with the product since I have already used SAP Business One.

Based on the needs and challenges of users, I can recommend the tool to them.

I have met so many of my colleagues from other organizations, and I have asked them to implement the Oracle E-Business Suite, as I found it to be working well for me.

I rate the tool a seven out of ten.

Our primary use case for Oracle E-Business Suite is finance, procurement, and property management in the retail sector.

It helps the finance team by facilitating financial processes and supports the procurement team through its batching capabilities.

Regarding the valuable features, the automation is inherent in all systems, including Oracle E-Business Suite. It helps in various business processes, depending on the company's behavior and requests.

In SAP, when customization or work is done in an instance, it can be automatically copied to the production instance. Such automation would be a very good future addition to Oracle.

I have been working with Oracle Database for almost ten years.

The stability of Oracle E-Business Suite is a ten out of ten.

The scalability of Oracle E-Business Suite is rated a nine out of ten.

Our support is through another company, and based on old experiences, I would rate it eight out of ten.

Positive

Before, my company used SAP, which I believe is better for manufacturing. However, for financial sectors, Oracle is the better choice.

The setup is not difficult for me due to my fifteen years of Oracle experience. I would rate the setup a nine.

We support through another company, so the implementation team was external, which I cannot comment on specifically.

The cost is expensive. It depends on the company contract, but generally, both Oracle and SAP have similar user costs at two thousand dollars.

In manufacturing, I would recommend SAP over Oracle, as SAP Suite is better for that sector, whereas Oracle is more suitable for financial sectors.

For new users, if it's in the financial sector, I recommend Oracle. However, for manufacturing, I would recommend exploring SAP.

I would rate it an eight out of ten.

I use the product for financial management, value chain, manufacturing, and human capital management.

The user experience in supply chain and operations management is excellent. The product is powerful in the supply chain, manufacturing, and financial domains. The system is powerful enough to absorb any business case we face during our implementation, regardless of the industry. Whether it is the public sector, retail, or FMCG, Oracle E-Business Suite can fit any business process.

It was very easy to integrate the product into our existing infrastructure. The analytics and reporting tools streamline our processes. We can implement the standard and emerging best practices to enhance decision-making. The tool has a lot of reports. We can develop custom reports easily. We can easily connect it with any data warehouse and use the analytics features. Right now, the product can handle any business case, even manufacturing. Discrete manufacturing and process manufacturing can be handled easily.

We find challenges in the manufacturing modules. The users feel that the product is not user-friendly. Continuous manufacturing is very complex. We must automate the whole manufacturing process cycle and connect multiple production lines. It is not an easy task in Oracle to implement such things. Other than that, the solution is excellent.

I have been using the solution for 20 years.

The technical support is excellent.

Positive

The deployment, implementation, and integration are very easy.

Oracle generally gives a lot of discounts. If we get discounts, the tool will not be costly. It will cost less than S/4HANA. The product might cost the same as Microsoft Dynamics. The cost is based on the discount that Oracle provides to us.

I use and implement the tool. I will recommend the product to others. You will see the benefits of the solution if you have the right partner. As an implementer or consultant, I rate the product a ten out of ten. However, since the user experience must be improved, I rate the solution a nine out of ten overall.