Oracle E-Business Suite Reviews

The reporting capabilities keep us from having to run every report for our users as they can go in and run the reports themselves. With BI Publisher, the templates are either already there or we can help them modify and customize the existing ones. Our users get data exactly the way they like it.

It's part of the back end of finance and they're able to do their month-end closures and other tasks with much greater ease.

I'd like to get BI integrated into the transactional system and not just the Data Mart. We've been having issues with making that happen. So, maybe making that a little easier to implement would be an area of improvement. The project summarization also needs some work, though we've heard that it's fixed in version 12.2.

We've had no issues with deploying it.

We've not had serious downtime, but we've had some issue. We run projects and we've done the project summarizations, but we've got SRs open with Oracle to work on that.

It has scaled for us, though I think we're reaching our limit on it. That's why we're going to Exadata, so I hope that that will help with the scalability.

For the most part, if it's a serious issue we can escalate to level-two support and get good responses.

I've been through two of the upgrades. We went live the year before I joined the company, but then I was involved with the 11i upgrade and the R12 upgrade. They were pretty complex. We had both functional and technical assistance for both of those upgrades. It was a lot of work and a lot of long hours. But, getting on the R12 helped with some issues we were having with the 11i.

You definitely need a good IT staff with the ability to cross-train. That's really what's helped us since R12 -- bringing on some of the folks we had during the upgrade and them being able to cross-train those teams.

Our company has both our renewable and thermal fleets through the E-Business Suite. This includes planned maintenance for the thermal fleet, equipment operation and maintenance, and procurement of necessary spare parts through inventory management. Finance users also leverage the suite for invoicing, purchase order processing, and other financial tasks. It's a comprehensive solution that even supports our budgeting needs.

Sometimes, when you prepare your rules, the robustness of the rules is essential. Allowing excessive user modifications can lead to situations where only specific scenarios are considered, neglecting others. This can cause difficulties for users.

SAP doesn't allow changes in their processes beyond the limit. While this might restrict some flexibility, it fosters repeatability in system behavior, which users eventually adapt to. In Oracle E-Business Suite, we've faced situations where a procurement workflow appears stuck in someone's inbox, even though it's not there. This discrepancy is potentially caused by configuration or feature issues.

I have been using Oracle E-Business Suite as an end user for one year.

We over-implemented and customized Oracle, leading to stability issues. It's like buying a BMW and driving it for 20 years. Tomorrow, you shift to Tesla, and you still want to drive it like you drove a BMW. So, you start modifying Tesla for BMW's pleasure. Modifying it excessively compromises its inherent capabilities. Our process owners, accustomed to SAP, sought similar workflows in Oracle despite its different approach. The software has inherent rules; tweaking them too much can cause instability. Additionally, our system integrator, E&Y, might have over-engineered processes, making them fragile. Unlike our 9-month SAP implementation with a stable product, Oracle took two years with issues.

We evaluated both SAP and Oracle. We chose Oracle because of SAP's higher cost. Additionally, SAP no longer offers on-premise licenses, focusing solely on Software as a Service (SaaS), making it a bit more costier to operate regularly.

Oracle E-Business Suite is reasonably good. It offers a licensing model, which offers long-term cost advantages compared to the cloud-based license provided by SAP. As an end user, my role was very limited. In 2011, when we implemented SAP, I was heavily involved because I was heading operations and maintenance. We had inventory management, budgeting, and everything integrated seamlessly from that perspective.

Overall, I rate the solution a six out of ten.

Principally, the solution is used for financial issues like accounting, payroll, or inventory.

The on-premise is very similar to the cloud version.

It's robust and strong for sizeable enterprises that deal with big numbers daily and monthly. We have tried it with maybe 10,000, 20,000 alternate sections daily.

The solution has a good structure. You can personalize it and configure it. 

If you have expertise with the product or Oracle, you will find the setup to be straightforward. 

It's a very complete product.

Technical support is useful.

The solution is very expensive. The price is high for smaller organizations. Enterprises might find it to be okay.

It's very dependent on integration with other products, especially with Oracle, for an OIC solution.

We've used the solution for 15 years. 

The solution is stable. There are no bugs or glitches, and it doesn't crash or freeze. It's reliable. 

The product is very scalable. With the Oracle solution, there are multiple model options from production, to manufacturing, to transport. It's great for warehouse administration and warehouse management. It can scale to meet the needs of large operations. 

Oracle support is pretty basic. They constantly make patches, improve software security and stability problems, and add new solutions. It's good overall, the support we get directly from Oracle.

Positive

It's application-specific in terms of setup. If you don't have the expertise, it's very, very hard. It's necessary to have this experience with this software. If you don't have the experience, maybe will be very hard to implement. If you do, it won't be that bad. 

You don't need a huge team for maintenance. It's very stable throughout the year. 

It's a pricey product. However, it is meant more for enterprises. 

We are Oracle partners. 

While we are partners, we've dealt with all different versions. The latest is 12.2.7. We have clients that have an on-premise deployment, and we can help them move to the cloud. 

It's important to find a good innovation partner, especially if there are plans to move to the cloud. Maybe the lifetime of E-Business Suite is maybe ten years for maximum. That's something to consider if you are coming up to that date.

Overall, it's a very good solution. I'd rate it ten out of ten. 

Oracle E-Business Suite is being used in the manufacturing industry. The solution has been good in the planning that can help financial stability. It is a good product to go ahead with.

Oracle E-Business Suite is easy to use, and we have enough resources out in the market.

I have been using Oracle E-Business Suite for approximately eight years.

The solution is stable.

Oracle E-Business Suite has been scalable.

We have approximately 1,400 using this solution. We are planning for the organic growth of the organization of approximately 500 users in a year's time.

The support from Oracle is very good.

The implementation took a long time but it was for many reasons. However, Oracle made sure that the solution and systems were up and running. 

ERP solutions are hard to evaluate for implementation because the process is more of a journey. When an ERP solution is implemented in an organization, it's a journey, it's not a simple out-of-the-box installation. The whole process is different from other solutions.

Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced.

I have not evaluated the cloud version of this solution which is the latest version of Oracle Fusion. I can't say exactly at the moment what they must improve from it.

Oracle E-Business Suite is best for financial transactions, especially for finance users. With respect to material and production planning, they are quite stable and we are happy. From that perspective, I recommend Oracle E-Business Suite

I rate Oracle E-Business Suite a seven out of ten.

We are using this solution in our whole business as an EBS.

The solution is good for small businesses.

Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution.

I have been using this solution for approximately three years.

The solution is stable.

The scalability has been good.

We have been in continuous contact with technical support but they do not have a solution to the billing problems we are faced with. Additionally, there are other issues they have not been able to help us with.

The initial setup was complex. The migration took a very long time, approximately four months.

The price of the solution is extremely high.

We are evaluating different solutions.

In my current scenario, I would not recommend EBS for anyone. It is better to purchase a cloud solution rather than having this one.

I rate Oracle E-Business Suite a five out of ten.

We use this solution in our company to help with processes and dealing with payments for company projects. We are customers of Oracle and I'm the director of ERP systems. 

There are a few valuable features in this solution, the most valuable of which is the ERP. The customization and integration features are also great, it's the main thing you look for in a suite. 

Our biggest problem with this solution is the user interface. We'd like to see a simpler, more user-friendly product, with a flexible process, like you get with Fusion or SAP S4HANA. Both those solutions have a better UI, whereas Oracle has older features and feels like an outdated product. We're looking to migrate to another product because of that and because Oracle is lacking AI features. 

I've been using this solution for five years. 

This is a stable product. 

Technical support is a mixed bag and depends on the support requested. Sometimes it goes to someone who isn't knowledgeable and can't help us and sometimes they're fine and can solve our problem. 

The initial setup was a little complex for us and I think it took close to seven months to complete using an integrator team; it's a continuous process. We have a team that deals with the maintenance of the solution and there are around 400 users in the company. 

This is an expensive solution but it's to be expected because ERPs are expensive. 

This is still a good product and I would recommend it even though it doesn't suit us anymore. 

I rate this solution a seven out of 10. 

We primarily use the solution mostly as the ERP system at the moment.

The ease of use is the solution's most valuable aspect. The user levels are easy to take on. 

Everyone in the company is quite used to the Oracle functionality. 

It's easy when you want to integrate certain solutions that are being developed. When adding modules, the process is quite seamless.

The initial setup was pretty easy.

We are in Zimbabwe. At the moment we are having challenges with foreign payments. The pricing for us is quite high due to the exchange.

We wanted a fully-fledged solution that has got payroll, HR, finance et cetera, basically everything finance and administration we'd like to see sustainability management. This solution doesn't offer exactly what we need all in one package. We want to upgrade, therefore, we're currently seeing what else is on the market to see if there are competitors that have the kind of full packaging we require.

There's an issue with business process automation. I would like an end-to-end in terms of processes. There are different modules, however, there's not that end-to-end that we are looking for in terms of process automation. That is what is lacking right now. I have seen Microsoft, for example, really work well when it comes to process automation.

I've been using the product for about six years at this point. I started using the solution around 2014 if I recall correctly.

The version we are using is extremely stable. We've found it to be a reliable product. There aren't bugs or glitches. It doesn't crash or freeze. We haven't had to engage with technical support on any issues as it just seems to run very well.

The solution offers good scalability depending on the setup. Since we have an on-prem product, we have a big data center. In terms of the database replication, I think maybe it was more expensive. We didn't have to deploy an active/active setup on the DB side. 

We haven't really needed to reach out to technical support. That's a testament to how well this product runs. 

That said, in the past, I recall dealing with them, and for the most part, they were great. There were a few issues they were a bit slower to respond to, however, overall, as I recall, they were good.

When you are running a business you want a faster turnaround time. However, there are also some issues where they will be operating within their SLA, be it 24 or 48 hours. Still, sometimes you just need those quick turnarounds, such as maybe one or two hours, to get things done.

We did not find the initial implementation to be complex. It was rather straightforward. As time went on there were some little customizations being made, however, it was just rather straightforward in general. We didn't struggle with the implementation at all.

The pricing for us, being based in Zimbabwe, is expensive. The exchange is not so good. While we have some constraints now, we don't foresee this being an ongoing problem.

Although we don't have an imperative to move solutions, we are looking at other options to see what is available on the market.

We are just customers and end-users. We don't have a business relationship with Oracle.

I would recommend the solution to other organizations.

Overall, I would rate the solution at an eight out of ten. We've been largely happy with the product's performance.

Oracle E-Business Suite is an ERP solution produced by Oracle. As with any other ERP system, it can handle any organization and business portal, including human resources, financials, supply chain, business intelligence, payrolls, etc. It's a very powerful tool as an ERP system.

The most valuable feature of Oracle E-Business Suite is the customization. Compared to other competitor systems, you can find a larger customization scale in the solution, usually in all layers, starting from the database, reports, and modules. The solution can create custom modules from scratch.

The document that supports the Oracle E-Business Suite regarding the installation and upgrading is long compared to other products and needs to be enhanced. Some components of Oracle E-Business Suite, like the database, GDK, and WebLogic, stop at a certain point, which is not its last version.

I have been using Oracle E-Business Suite for three to four years.

We may encounter some bugs with the solution, which we usually deal with easily by referring to Oracle support.

I rate Oracle E-Business Suite an eight out of ten for stability.

The solution's scalability has many layers. If you want to scale the number of application nodes, you have some steps. Scaling the database nodes takes a lot of time and extra effort.

I rate Oracle E-Business Suite a seven out of ten for scalability.

The solution’s customer support is good.

The solution's initial setup is average because you cannot directly install the version you need. Firstly, you should install all the database versions, take some steps to enable online patching, use the ETCC script, upgrade the database, and upgrade the application to the version you need.

If you work in a comfortable environment and have deadlines, the solution can be deployed in two weeks.

Overall, I rate Oracle E-Business Suite a nine out of ten.