Oracle E-Business Suite Reviews

Principally, the solution is used for financial issues like accounting, payroll, or inventory.

The on-premise is very similar to the cloud version.

It's robust and strong for sizeable enterprises that deal with big numbers daily and monthly. We have tried it with maybe 10,000, 20,000 alternate sections daily.

The solution has a good structure. You can personalize it and configure it. 

If you have expertise with the product or Oracle, you will find the setup to be straightforward. 

It's a very complete product.

Technical support is useful.

The solution is very expensive. The price is high for smaller organizations. Enterprises might find it to be okay.

It's very dependent on integration with other products, especially with Oracle, for an OIC solution.

We've used the solution for 15 years. 

The solution is stable. There are no bugs or glitches, and it doesn't crash or freeze. It's reliable. 

The product is very scalable. With the Oracle solution, there are multiple model options from production, to manufacturing, to transport. It's great for warehouse administration and warehouse management. It can scale to meet the needs of large operations. 

Oracle support is pretty basic. They constantly make patches, improve software security and stability problems, and add new solutions. It's good overall, the support we get directly from Oracle.

Positive

It's application-specific in terms of setup. If you don't have the expertise, it's very, very hard. It's necessary to have this experience with this software. If you don't have the experience, maybe will be very hard to implement. If you do, it won't be that bad. 

You don't need a huge team for maintenance. It's very stable throughout the year. 

It's a pricey product. However, it is meant more for enterprises. 

We are Oracle partners. 

While we are partners, we've dealt with all different versions. The latest is 12.2.7. We have clients that have an on-premise deployment, and we can help them move to the cloud. 

It's important to find a good innovation partner, especially if there are plans to move to the cloud. Maybe the lifetime of E-Business Suite is maybe ten years for maximum. That's something to consider if you are coming up to that date.

Overall, it's a very good solution. I'd rate it ten out of ten. 

We are using Oracle E-Business Suite for the financial modules in our supply chain, but the main service for the Oracle E-Business for our company is manufacturing.

If I want to manage many parts of my organization, such as finances, proceedings, or supply chain I would typically need to buy many different solutions. However, with Oracle E-Business Suite, it is all that is needed. This ERP system has many modules.

Oracle E-Business Suite has the ability to integrate with other systems. This is the most important feature of this ERP system.

There is a centralized dashboard that the owner or upper management of the company can see. For example, it generates financial statements on the dashboards to be easily viewed.

I have been using Oracle E-Business Suite for approximately 13 years.

Oracle E-Business Suite is highly stable. It is more stable than other ERP systems.

I have found Oracle E-Business Suite to be scalable.

The scalability feature of the Oracle E-Business Suite is one of the most powerful features. It can be deployed in any field. I have many companies in different sectors using it, such as construction and manufacturing.

If I need any help I call Oracle directly and they provide me with assistance with my issues. I am completely satisfied with the support.

The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy.

I have deployed this solution in many companies in difficult countries in the world.

I am a professor in a university and I am teaching students how to use this solution.

I can make all different types of reports for any company. I can make custom forms to manage sales, profit, and loss. I can make all financial statements, balance sheets, income statements, and cash flow reports.

I rate Oracle E-Business Suite a nine out of ten.

We are using this solution in our whole business as an EBS.

The solution is good for small businesses.

Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution.

I have been using this solution for approximately three years.

The solution is stable.

The scalability has been good.

We have been in continuous contact with technical support but they do not have a solution to the billing problems we are faced with. Additionally, there are other issues they have not been able to help us with.

The initial setup was complex. The migration took a very long time, approximately four months.

The price of the solution is extremely high.

We are evaluating different solutions.

In my current scenario, I would not recommend EBS for anyone. It is better to purchase a cloud solution rather than having this one.

I rate Oracle E-Business Suite a five out of ten.

We use this solution in our company to help with processes and dealing with payments for company projects. We are customers of Oracle and I'm the director of ERP systems. 

There are a few valuable features in this solution, the most valuable of which is the ERP. The customization and integration features are also great, it's the main thing you look for in a suite. 

Our biggest problem with this solution is the user interface. We'd like to see a simpler, more user-friendly product, with a flexible process, like you get with Fusion or SAP S4HANA. Both those solutions have a better UI, whereas Oracle has older features and feels like an outdated product. We're looking to migrate to another product because of that and because Oracle is lacking AI features. 

I've been using this solution for five years. 

This is a stable product. 

Technical support is a mixed bag and depends on the support requested. Sometimes it goes to someone who isn't knowledgeable and can't help us and sometimes they're fine and can solve our problem. 

The initial setup was a little complex for us and I think it took close to seven months to complete using an integrator team; it's a continuous process. We have a team that deals with the maintenance of the solution and there are around 400 users in the company. 

This is an expensive solution but it's to be expected because ERPs are expensive. 

This is still a good product and I would recommend it even though it doesn't suit us anymore. 

I rate this solution a seven out of 10. 

We primarily use the solution mostly as the ERP system at the moment.

The ease of use is the solution's most valuable aspect. The user levels are easy to take on. 

Everyone in the company is quite used to the Oracle functionality. 

It's easy when you want to integrate certain solutions that are being developed. When adding modules, the process is quite seamless.

The initial setup was pretty easy.

We are in Zimbabwe. At the moment we are having challenges with foreign payments. The pricing for us is quite high due to the exchange.

We wanted a fully-fledged solution that has got payroll, HR, finance et cetera, basically everything finance and administration we'd like to see sustainability management. This solution doesn't offer exactly what we need all in one package. We want to upgrade, therefore, we're currently seeing what else is on the market to see if there are competitors that have the kind of full packaging we require.

There's an issue with business process automation. I would like an end-to-end in terms of processes. There are different modules, however, there's not that end-to-end that we are looking for in terms of process automation. That is what is lacking right now. I have seen Microsoft, for example, really work well when it comes to process automation.

I've been using the product for about six years at this point. I started using the solution around 2014 if I recall correctly.

The version we are using is extremely stable. We've found it to be a reliable product. There aren't bugs or glitches. It doesn't crash or freeze. We haven't had to engage with technical support on any issues as it just seems to run very well.

The solution offers good scalability depending on the setup. Since we have an on-prem product, we have a big data center. In terms of the database replication, I think maybe it was more expensive. We didn't have to deploy an active/active setup on the DB side. 

We haven't really needed to reach out to technical support. That's a testament to how well this product runs. 

That said, in the past, I recall dealing with them, and for the most part, they were great. There were a few issues they were a bit slower to respond to, however, overall, as I recall, they were good.

When you are running a business you want a faster turnaround time. However, there are also some issues where they will be operating within their SLA, be it 24 or 48 hours. Still, sometimes you just need those quick turnarounds, such as maybe one or two hours, to get things done.

We did not find the initial implementation to be complex. It was rather straightforward. As time went on there were some little customizations being made, however, it was just rather straightforward in general. We didn't struggle with the implementation at all.

The pricing for us, being based in Zimbabwe, is expensive. The exchange is not so good. While we have some constraints now, we don't foresee this being an ongoing problem.

Although we don't have an imperative to move solutions, we are looking at other options to see what is available on the market.

We are just customers and end-users. We don't have a business relationship with Oracle.

I would recommend the solution to other organizations.

Overall, I would rate the solution at an eight out of ten. We've been largely happy with the product's performance.

Oracle E-Business Suite is an ERP solution produced by Oracle. As with any other ERP system, it can handle any organization and business portal, including human resources, financials, supply chain, business intelligence, payrolls, etc. It's a very powerful tool as an ERP system.

The most valuable feature of Oracle E-Business Suite is the customization. Compared to other competitor systems, you can find a larger customization scale in the solution, usually in all layers, starting from the database, reports, and modules. The solution can create custom modules from scratch.

The document that supports the Oracle E-Business Suite regarding the installation and upgrading is long compared to other products and needs to be enhanced. Some components of Oracle E-Business Suite, like the database, GDK, and WebLogic, stop at a certain point, which is not its last version.

I have been using Oracle E-Business Suite for three to four years.

We may encounter some bugs with the solution, which we usually deal with easily by referring to Oracle support.

I rate Oracle E-Business Suite an eight out of ten for stability.

The solution's scalability has many layers. If you want to scale the number of application nodes, you have some steps. Scaling the database nodes takes a lot of time and extra effort.

I rate Oracle E-Business Suite a seven out of ten for scalability.

The solution’s customer support is good.

The solution's initial setup is average because you cannot directly install the version you need. Firstly, you should install all the database versions, take some steps to enable online patching, use the ETCC script, upgrade the database, and upgrade the application to the version you need.

If you work in a comfortable environment and have deadlines, the solution can be deployed in two weeks.

Overall, I rate Oracle E-Business Suite a nine out of ten.

We use it for our interfaces and to run APIs.

The implementation of Oracle E-Business Suite is easy.

They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues.

I've been using Oracle products since 2005.

Oracle E-Business Suite is currently deployed on-premises, but we hope to move it to the cloud soon.

The stability of this solution is good.

It's scalable. We have hundreds of users.

We have a separate team that manages the installation, and I expect that it was a straightforward process for them.

We have about 15 to 20 people on-site and off-shore for maintenance, deployment, patches, etc.

Prepare yourself before you start the installation because sometimes you can end up in a mess. You don't want to have to uninstall everything and re-install it. So, read the manual carefully, prepare the infrastructure and hardware properly, and then slowly go for the installation and deployment.

Overall, I'd give Oracle E-Business Suite a rating of eight out of ten.

I implement the solution for customers in Saudi Arabia who prefer on-premises solutions.

E-Business Suite is an on-premises solution but you have the option to deploy its infrastructure as a service. For example, we have already implemented Amazon, Google, and Oracle on the Oracle Cloud Infrastructure. With the infrastructure, you don't need to have your own data center but you need to have ownership of your database and more. You have options with the solution. You can install it on-premises, host it elsewhere, or place it in a cloud solution like Oracle Cloud Infrastructure as a service. 

The on-premises solution has maturity in features but also flex fields. If you have ownership of a database, you can fully customize and personalize the solution. 

This differs from a public cloud where you are limited in customization such as adding tables or integrating with a third party. 

Improvements could be made in mobility for mobile applications or tablets. The solution still has some web-built pages and Java forms, and Oracle is currently shifting Java forms to be web-based. Once that is complete, Oracle will be accessible from mobile applications and tablets. This is a main difference and strong benefit in comparison to cloud-based solutions like Oracle Fusion. 

I'd like the addition of modern merges and an integration with social media like LinkedIn. 

Minor enhancements in function are sometimes requested and should be implemented. 

I have been using the solution for nine years on and off. 

The solution is very stable. It was created in 1980 and there's a pool of consultants very experienced in working with it so they don't even need to contact support for issues. There are 40 years of knowledge behind it and all issues are known. 

The solution is scalable. 

Customer support is based on the awareness of the person who contacts Oracle. Service requests sometimes loop because Oracle supports the solution at the product level, not the functional level. The product level is any item related to the product itself. The functional level includes change requests or maintenance for the product.  

Neutral

The initial setup is straightforward and simple. For maintenance, two consultants might be needed to address any issues. 

I am a member of the Oracle Implementation Team and implement the solution for customers. 

One of the major issues is that the solution has a high price. 

We evaluate options to determine the best solution for customers based on scope of work. We determine the type of business, requirements, architecture, and streamlining needs. For small to medium companies, we generally recommend Oracle. 

I rate this solution an eight out of ten.