Oracle E-Business Suite Reviews

The most valuable features are that it's more flexible than other ERPs available on the market, and it is very easy for users to learn and for business processes to be configured.

Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements. In the next release, I would like to see a more flexible way to implement the product - it should have a process-driven configuration and a common user language. I would also like them to add an auto-responding intelligence with a common database for errors so that the end-user can figure out where the problem is coming from.

I have been using this solution for over ten years.

This solution is generally stable as long as it has a good infrastructure. There are some bugs, but Oracle releases patches periodically, and they're never big enough to interrupt business.

Technical support is ok but has become less responsive over the last few years (although it tends to be faster for cloud-based applications).

This is a highly-priced application and would not be affordable for small or medium business domains (although their cloud-based applications are cheaper).

Anyone considering implementing this product should consider choosing the cloud versions, as that is where the world is going. However, keep in mind that the cloud version is not as flexible as on-premises. This is a world-class application that includes a lot of business processes from other ERPs that Oracle has acquired. I would rate this solution as eight out of ten.

We have some customized applications, as well as finance full modules, HR, payroll, inventory, and customized pension services, on Oracle EBS.

Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic. I used to work as a techno-function consultant. As a result, I've been focusing solely on Oracle since the beginning. I did not work on any other product.

I believe they should improve their sales service. 

In terms of finance, they need to improve the interface. For example, there are issues with the gateway. GoldenGate should make significant progress in this area.

The business reporting tool, Oracle BI, and the Business intelligence tool do not meet our requirements, as a result, there are several things we need to do in that regard.

They should include database functionality. Also, backup and all of the features should be included with the Oracle. RMAN, in particular, should have more functions.

I have been with the current company since 2007, and I have been using Oracle E-Business Suite since 2000.

Version 12 is what we are using.

Oracle E-Business Suite is a stable solution.

Oracle E-Business Suite is a scalable product.

We are an enterprise, government organization.

We have not had any issues with technical support. Technical support is very good.

We purchased Commvault backup software and already have Oracle E-Business Suite installed on our system.

The initial setup is easy.

Oracle's pricing is lower than that of its competitors. We also have DB2 in our company, and they charge more, which is why we are migrating our entire system to Oracle. 

In terms of pricing, Oracle E-Business Suite is reasonably priced.

I would recomend using Oracle.

I would rate Oracle E-Business Suite a seven out of ten.

I am actually working in a services company and we are serving our customers Oracle E-Business Suite.

Some of our customers are moving to the deployment on cloud. In the past, it's been on-premise but some of them have moved to the cloud, whether it's for Oracle cloud or AWS cloud, people are trying to host it on the cloud.

The complete product suite is good. The financials are good, it is the best product I've been working with is Oracle Financial. Supply chain manufacturing is very comprehensive and the connectivity, between all the modules, is seamless. They are all communicated well with one another.

There are many new features that Oracle is providing.

In the cloud version of Oracle E-Business Suite, I think most of the features are already there. We are working on Oracle EBS SaaS applications as well, a lot of the improvements have already been made in the new modules that Oracle. The on-premise version could improve.

In the future, Oracle E-Business Suite could improve by having a better UI. Competitors are providing much better interfaces.

I have been using Oracle E-Business Suite for 15 years.

Oracle E-Business Suite is highly scalable. All Oracle solutions are highly scalable, whether it is on-premise or on the cloud.

The support from Oracle is excellent, they have always been good.

Our customers are also using customer support for their particular problems. My team is contacting the support and as a services partner, we are raising a lot of tickets from Oracle for any services we need or any certifications. Their response has always been good.

The initial setup time depends on the size of the implementation. In a medium-size business, the implementation could take between six months to one year to complete.

We implement this solution for our customers.

I have evaluated CX which is Oracle E-Business Suite's biggest competition. Workday is another competitor, and NetSuite is for medium companies.

I rate Oracle E-Business Suite on the Cloud an eight out of ten.

We use this solution in our company to help with processes and dealing with payments for company projects. We are customers of Oracle and I'm the director of ERP systems. 

There are a few valuable features in this solution, the most valuable of which is the ERP. The customization and integration features are also great, it's the main thing you look for in a suite. 

Our biggest problem with this solution is the user interface. We'd like to see a simpler, more user-friendly product, with a flexible process, like you get with Fusion or SAP S4HANA. Both those solutions have a better UI, whereas Oracle has older features and feels like an outdated product. We're looking to migrate to another product because of that and because Oracle is lacking AI features. 

I've been using this solution for five years. 

This is a stable product. 

Technical support is a mixed bag and depends on the support requested. Sometimes it goes to someone who isn't knowledgeable and can't help us and sometimes they're fine and can solve our problem. 

The initial setup was a little complex for us and I think it took close to seven months to complete using an integrator team; it's a continuous process. We have a team that deals with the maintenance of the solution and there are around 400 users in the company. 

This is an expensive solution but it's to be expected because ERPs are expensive. 

This is still a good product and I would recommend it even though it doesn't suit us anymore. 

I rate this solution a seven out of 10. 

The solution is primarily used in our financial department. It makes financial operations easier to perform.

This is a stable product that performs well in our financial department.

It requires training before you can easily use this product, so it should be easier to use. It is of moderate difficulty; not very easy and not too hard, but training is needed.

The installation could be simplified.

We have been using Oracle E-Business Suite for ten years.

This solution is stable and we plan to continue using it.

This is a scalable product and we have approximately 100 users.

We have been in contact with Oracle support and have opened tickets with them. We are satisfied with the service.

The initial setup is complex.

We outsourced for the implementation.

The maintenance is being done by our in-house group of four people.

The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers. We pay for licensing on a yearly basis.

In summary, this is a good product and I recommend it for large businesses.

I would rate this solution an eight out of ten.

Oracle E-Business Suite is a corporate business product. It has financial, logistics, HR modules, et cetera. It contains lots of modules. Thanks to this, our clients can track all of their business needs with one platform. They can also design their own business needs using this product.

Within our organization, we also use Oracle E-Business Suite. However, we are only using a small part of it, mainly for financial purposes. We don't have any logistics issues. We are consultants: we don't buy and sell products, we don't have a warehouse, et cetera. Actually, all our call centers are onsite. From a company perspective, we have only five or six users, E-Business users. It's hard to give an exact number of how many clients of ours are using this solution, but if I had to estimate, I'd say roughly 10,000 users.

It's an all-in-one solution for corporate companies. There are lots of companies already using Oracle E-Business Suite as it can cover a wide variety of use cases. It's highly customizable. It's available as open-source. As it's open code, you can see what it's doing which makes it easier to customize things. These are the advantages of Oracle E-Business Suite compared to competitive products.

Some of my clients report that the overall ease of use could be simplified. The product still uses some old technology. Some of the modules have moved to new technologies like HTML, et cetera, but there are still old components and old sequence usages which bother my customers because they are not fancy and up-to-date. They're heavy-duty machines — they're not posh. They perform heavy-duty jobs. So users entering operational data, transactional data heavily, they love it; however, management-level doesn't like the screens because they don't look fancy.

I have been using this solution for roughly 18 years.

As it's a heavy machine, it's a very stable product.

Yes, it's scalable. You can technically increase its performance by adding servers, et cetera. So it's highly scalable. I have lots of customers — both big and small companies. Some of them have only two gigabytes of data and others have 32 terabytes. It works well for both types of clients because it can easily be scaled.

Support is a never-ending process because every day, our customers need to change things around. As such, customer support is never-ending. They ask for reports, or they need a new sequence, etc. So it's just a never-ending process.

We have an operational team for technical support. They don't work onsite, unlike the consultants. They are a team of six or seven people. They typically work in an office, but due to the pandemic, they work at home. 

Oracle Analytics is totally different from Oracle E-Business Suite because one of them is a reporting tool and the other one is just a generation tool. One of them has a sequence where you enter operational and transactional data using a sequence or integrations, et cetera. You collect data with Oracle E-Business Suite. And you use Oracle Analytics to repost them. So they are two different products.

Oracle Cloud is nice. With on-premise products, people usually emphasize the setup time. The main difference between cloud and on-premise products is you don't have to provide service and you don't have to scale your service according to your needs. When it's on the cloud, it's easy to scale.

Also, the cloud version of Oracle has new functionalities available. Oracle made an investment with the cloud version and they implemented customer needs and customer requests surrounding features that would benefit them — on the cloud, not on-premise.

So the cloud product is highly functional compared to the on-premise version. That's the main difference between the cloud and the on-premise solution.

Yeah, the initial setup is highly straightforward. It takes four or five days to install. Once we installed it, we made a copy and started using it. The first installation takes time — four or five days. Then, using the same installation, with cloning, it takes only one or two days, maximum. So it's easy to install.

Regarding a deployment team. It depends on the project. For instance, for a big-sized financial company, I need two or three financial consultants. If it's for a logistics company, I need, again, two or three logistic consultants. If it's for a small or mid-sized company, one consultant is enough to implement the project. However, these functional consultants, because they set up the system according to business needs, they need technical support. So we have a technical support team for customization, et cetera. Five or six technical consultants is good enough, usually. If there are lots of integrations, et cetera, I need a technical team of 10 people team.

Currently, we have three projects going on now. Two of them are upgrade projects and we have five consultants involved in each project. One of them is a scratch project, an implementation project. We have 15, 16, 17 people working on that project.

Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year. 

I would recommend Oracle E-Business Suite to other potential users. Overall, on a scale from one to ten, I would give this solution a rating of eight.

We expect some additional features, of course. We are located in Turkey and there are many tax legislation rules, et cetera. There are so many binding processes that make customizing this product for Turkish districts complicated. For instance, it's easy to customize products for Japan, Kuwait, and Germany because their tax rules are not very complex. But in Turkey, tax rules are really complex and change every month. The government changes everything all the time. Adapting the product to these changes is not easy.

We primarily use the solution mostly as the ERP system at the moment.

The ease of use is the solution's most valuable aspect. The user levels are easy to take on. 

Everyone in the company is quite used to the Oracle functionality. 

It's easy when you want to integrate certain solutions that are being developed. When adding modules, the process is quite seamless.

The initial setup was pretty easy.

We are in Zimbabwe. At the moment we are having challenges with foreign payments. The pricing for us is quite high due to the exchange.

We wanted a fully-fledged solution that has got payroll, HR, finance et cetera, basically everything finance and administration we'd like to see sustainability management. This solution doesn't offer exactly what we need all in one package. We want to upgrade, therefore, we're currently seeing what else is on the market to see if there are competitors that have the kind of full packaging we require.

There's an issue with business process automation. I would like an end-to-end in terms of processes. There are different modules, however, there's not that end-to-end that we are looking for in terms of process automation. That is what is lacking right now. I have seen Microsoft, for example, really work well when it comes to process automation.

I've been using the product for about six years at this point. I started using the solution around 2014 if I recall correctly.

The version we are using is extremely stable. We've found it to be a reliable product. There aren't bugs or glitches. It doesn't crash or freeze. We haven't had to engage with technical support on any issues as it just seems to run very well.

The solution offers good scalability depending on the setup. Since we have an on-prem product, we have a big data center. In terms of the database replication, I think maybe it was more expensive. We didn't have to deploy an active/active setup on the DB side. 

We haven't really needed to reach out to technical support. That's a testament to how well this product runs. 

That said, in the past, I recall dealing with them, and for the most part, they were great. There were a few issues they were a bit slower to respond to, however, overall, as I recall, they were good.

When you are running a business you want a faster turnaround time. However, there are also some issues where they will be operating within their SLA, be it 24 or 48 hours. Still, sometimes you just need those quick turnarounds, such as maybe one or two hours, to get things done.

We did not find the initial implementation to be complex. It was rather straightforward. As time went on there were some little customizations being made, however, it was just rather straightforward in general. We didn't struggle with the implementation at all.

The pricing for us, being based in Zimbabwe, is expensive. The exchange is not so good. While we have some constraints now, we don't foresee this being an ongoing problem.

Although we don't have an imperative to move solutions, we are looking at other options to see what is available on the market.

We are just customers and end-users. We don't have a business relationship with Oracle.

I would recommend the solution to other organizations.

Overall, I would rate the solution at an eight out of ten. We've been largely happy with the product's performance.

I am a system analyst and database supervisor. I prepare the reports and take the reports from the system. 

We are mainly using this product for HR and finance. We also use it a little bit for supply chain. We are using a legacy version of this product.

It is scalable. 

We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support.

We have been using Oracle E-Business Suite in some divisions since 2014.

It is stable because we already know where are the problems and errors. So, we are able to handle it manually, but this is not healthy at all.

It is scalable. We have around 1,000 users. 

We didn't use their technical support because we didn't pay for the license for support.

I am not responsible for installation or setup. You need a huge setup and a lot of servers before installing it.

Its implementation was very difficult. We used an implementer, but he was bad.

I would recommend this solution but with good implementation from the beginning. After implementation, you can build whatever you want. You can create any flow.

We will continue to use this solution because we have the system license, but we will eventually move from Oracle EBS to another system. We are trying to go to HCM Fusion, but we have some problems with the management. That's why we haven't moved to Fusion.

I would rate Oracle E-Business Suite a seven out of ten.