Oracle E-Business Suite Reviews

Our company specializes in implementing Oracle ERP solutions.

Our company has worked with specific customers in the telecommunications industry, some of whom were looking to replace their existing systems. For those with technical needs, we were able to provide effective solutions, and in one instance, we successfully implemented IaaS Logistics.

I am not familiar with those specific details. It's possible that the information is only available to the marketing department or another team within the company.

Our clients have experienced improvements in workflow and time efficiency.

The most valuable features of Oracle ERP depend on the specific needs of each customer. 

The financial module has excellent features that many find valuable, while the HCM module is also highly regarded. 

Additionally, Property Manager IFRS 16 is known to be effective. 

Ultimately, the choice of which features to use depends on each customer's unique requirements.

Improving the reporting and user interface of Oracle ERP would be beneficial and is something that can be considered for future updates.

As an operations manager, my knowledge of the functional aspects of Oracle ERP is limited, and functional experts would likely have a better understanding. However, based on feedback from many customers, the reporting features of the system are not considered to be very effective.

We have been working with Oracle for 12 years.

We are working with the latest version of Oracle E-Business Suite.

Oracle E-Business Suite is a stable solution.

Oracle E-Business Suite is a scalable solution.

The Oracle ERP software is customizable, you can tailor it to your specific needs and requirements.

While technical support for Oracle ERP can be slow at times, overall it is good and helpful.

I would rate the technical support a seven out of ten.

We also work with Fusion.

Speaking from a functional perspective, I don't believe that the initial setup of Oracle ERP would be a particularly complicated task for the team responsible for handling it.

Here's a possible rephrased version, based on my understanding:

The Oracle ERP software doesn't require any specific maintenance beyond normal routine maintenance.

Most of our customers have deployed it on-premises.

Here's a possible rephrased version, based on my understanding:

We have a team responsible for deploying and installing Oracle ERP for our customers.

My team consists of both DBAs (Database Administrators) and other technical professionals with various specialties.

In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available. 

Overall, I believe the pricing is fair.

Oracle ERP is widely recognized as a very good product, and information about it can be found on our website and through our partners. 

When a customer is in need of an ERP solution, they often turn to Oracle due to its reputation and track record of delivering high-quality products.

I would recommend this solution to others who are interested in using it.

I would rate Oracle E-Business Suite a nine out of ten.

The Order Management and Financial modules are the product’s most valuable features because they are easy to use, customizable and useful. Order Management manages sales orders, shipment transactions, customers data, list prices, etc. The Financial module manages all aspects related to payments, receivables, invoices, budget, etc.

Thanks to Oracle EBS, we can manage all company processes (inventory, manufacturing, logistic and finance) on one platform.

The Oracle Process Manufacturing (OPM) module manages full end-to-end traceability with embedded quality and multiple cost methods that provide complete visibility into plant operations. At the moment, we have an old version and it is an area of the product with room for improvement.

I know that the new version has been improved and it works better; some bugs has been resolved, some features are improved.

I have been using it for 10 years.

I have not encountered any stability issues. Over the last two years, some patches were not applicable because of the new release. We are considering upgrading to the new version.

I have not encountered any scalability issues.

Technical support is good. You can contact support to ask a question or to open a request. The first type of contact is immediate, as in you ask the question in a forum and the answer is immediate. This is for basic knowledge or for small problems. On the other hand, a request is a particular issue and you can show a critical problem that often requires a patch or running a script. I have tried using both of these and I have almost always received some answer.

I did not previously use a different solution.

The initial setup was quite complex because ERP can manage a lot of processes; therefore, a company must consider what it wants to manage and set up.

I think that there are two efficient ERP platforms, SAP and Oracle; they are similar in term of price and licensing. The other platforms are for small or medium companies.

Before choosing this product, I did not evaluate other options because we have Oracle knowledge inside the company.

ERP is quite complex to manage. Therefore, it’s necessary to have a DBA, some developers and functional resources. In addition, the price is consistent, and the product is very reliable.

We've run our business on it for 15 years now. It's provided us good functionality, good flexibility, so if we need to extend it or modify it, it's fairly easy to do, and those changes are persistent.

It's been very useful over the years and Oracle's fairly responsive to requests for changes. It takes a while for them to get through, because it takes a lot to get those processes reviewed through Oracle. It's been a good partnership for us over the years.

I'd like to see more mobile applications, though I know they're working on that. It also needs simpler setups and simpler management tools. Currently the setup of mobile and some newer areas is not simple.

We've been using it since 1999.

Deployment is not simple, particular with mobile applications.

It has been a very stable product. We've pretty much taken all of the recommendations that Oracle provides. We do a multi-node implementation, so we've spread it out over multiple servers so that we don't have very many performance issues. Most of the performance issues we've had are related to IO, so that's a hardware issue and not software. Again, when we do have performance issues, it's always been working in SR with Oracle and they've been very responsive.

It's very easy to scale E-Business Suite as we need more servers. We can add them and take them away as needed. During year-end, we always need more horsepower, so we just add more servers and we can take them away afterwards.

They're always hiring new people, so if you get a new person, it's somewhat chancy on getting good support, but they generally have excellent people. Eventually you can get to somebody who's excellent, especially if your problem is a challenging one. It's easy to escalate it and get it up there.

I've always thought working with Oracle support has been much better than any other vendor we've worked with. They're always improving their website and making it more helpful. I've been very pleased with their support.

The reporting capabilities keep us from having to run every report for our users as they can go in and run the reports themselves. With BI Publisher, the templates are either already there or we can help them modify and customize the existing ones. Our users get data exactly the way they like it.

It's part of the back end of finance and they're able to do their month-end closures and other tasks with much greater ease.

I'd like to get BI integrated into the transactional system and not just the Data Mart. We've been having issues with making that happen. So, maybe making that a little easier to implement would be an area of improvement. The project summarization also needs some work, though we've heard that it's fixed in version 12.2.

We've had no issues with deploying it.

We've not had serious downtime, but we've had some issue. We run projects and we've done the project summarizations, but we've got SRs open with Oracle to work on that.

It has scaled for us, though I think we're reaching our limit on it. That's why we're going to Exadata, so I hope that that will help with the scalability.

For the most part, if it's a serious issue we can escalate to level-two support and get good responses.

I've been through two of the upgrades. We went live the year before I joined the company, but then I was involved with the 11i upgrade and the R12 upgrade. They were pretty complex. We had both functional and technical assistance for both of those upgrades. It was a lot of work and a lot of long hours. But, getting on the R12 helped with some issues we were having with the 11i.

You definitely need a good IT staff with the ability to cross-train. That's really what's helped us since R12 -- bringing on some of the folks we had during the upgrade and them being able to cross-train those teams.

The ability to streamline all of our information is the most valuable feature for us. Right now, we are on several ERP systems, most of which are not fully integrated so we don't have the ability to track our inventory through these systems.

It is still being implemented and this has been slow, so I would say we have not seen a lot of benefit yet. We do believe it will help us track our inventory from multiple ERP systems.

The biggest frustration I have with Oracle is that they have taken an acquisition approach. Because of this, the modules don't talk to each other. It is touted as being a fully-integrated system, but if something happens and purchasing doesn't necessarily follow through to the cost module, the amount of programming and specific manipulation required to get the modules to talk to each other is surprising to me, especially for a package from a company of Oracle's size.

We are partially implemented. We have been partially implemented for two-and-a-half-years. We started two-and-a-half years ago and are probably still three to five years out of a full implementation.

We had deployment issues with the modules not fully integrating with each other.

I haven't been particularly happy with it, but I think it is because we are transitioning from an ERP system, so that right now we don't run it as a fully web-based solution. I think all of the additional frustrations also have to do with internet speed and long wait times. Most ERP systems that aren't tied to the internet have quick response times, but with Oracle it's very slow.

We have struggled with it. The portions of our company that have implemented it are the smallest divisions, and in each instance when we've brought another one on, we've discovered that it creates a lot of challenges particularly from the volume of part numbers and transactions that are required to make anything happen.

That is actually where we are right now in our implementation, and we have paused it because we are about to go into the division that requires the most complexity and the highest number of transactions, and the scalability is a concern.

I don't interact enough with them to be able to answer. I know that we occasionally have to open service requests with Oracle. Of course, the IT team handles that and I am not part of the IT team. Sometimes the response time is a little slower than we would like, particularly when it has to do with month-end close. Very often we can't close a module because we are waiting on an SR.

It has been a very slow process that's very complicated and very rocky. We have used a consulting partner to get it implemented and there have been a lot of bumps and hurdles to get over.

It lacks integration between the modules, and the amount of customization required is surprising.

I don't use it directly. I'm a contractor, but my customers use it. They use this solution in their daily business operations.

It's more on the CX Suite, Oracle CX, but on the cloud that we run in combination with other ERP systems.

Oracle Cloud or Oracle JD Edwards has a better future than E-Business Suite. I don't think it has a very long lifespan.

Oracle Cloud software, like Fusion. 

It's an integrated ERP system. It's very adaptable to the finance industry. It's quite stable for the finance industry. We've also rolled it out for small manufacturing and operational production.

The supply chain management capabilities are good in this product.

I think a lot more automation can be brought into E-Business Suite.

I have been working with it since 2017.  

It is quite stable. Overall, I would rate the stability of this solution an eight out of ten.

I'm satisfied with the scalability. It's quite scalable. These days, Oracle has made sure that you can adjust most of the on-premises applications with any other interfaces that are already in place for other cloud solutions. And you can even go in and do customization on the application if need be.

It is suitable for medium-sized businesses.

The customer service and support are a little bit slow, but it's not too bad.

Neutral

The initial setup is not that complex. 

It's on-premises. The deployment would take a few weeks. 

The pricing is a little bit high because it's on-premises, users would expect to get a little bit more of a discount on the actual application, but it's not. But that's the strategy of Oracle. 

Oracle wants to go completely cloud, so they do update the pricing on on-premises applications a little bit more. But they're quite adaptable, so it's not that they're not able to give discounts or things like that.

It is kinda room for improvement for Oracle, wherein they could introduce more discounts. 

I would recommend it to the financial industry. 

Overall, I would rate it a seven out of ten. 

Oracle E-Business Suite is used for demand and supply planning, supply chain planning, and optimizations.

Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity.

Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed. Their integration and data cleaning could also be better. Oracle is focusing too much on Oracle Cloud, and E-Business Suite is missing out on new features.

I've worked with Oracle E-Business Suite for twenty-two years.

Oracle E-Business Suite is scalable.

Oracle's technical support is very good.

The initial setup was very easy.

Oracle may not be a good choice for businesses with no complexity. I would give Oracle E-Business Suite a rating of eight out of ten.

We use this product for many things from procurement to payment. We have a lot of models and it is used extensively in finance as well as HR.

I have been a user and I have also worked as a system auditor.

The most valuable feature is its flexibility. You can create a lot of modeling solutions for a single activity. Many different approaches can be used to solve the same problem, so it is not rigid. Any time we have a group discussing solutions, I am happy because if a person has a different view then it doesn't matter because it can be geared towards a common aim or goal.

There are a number of forms and tables that come with it and once you become knowledgeable, it is easy to use.

The reporting needs to be improved. I think that there are times when you have to build too many custom reports in order to achieve what you want. This comes out of the fact that it is so flexible because if you don't go by the standard, in terms of the implementation you choose, then it means that you have to come up with a lot of reports. I have seen some of the reporting that they are now doing through Hyperion, which is very nice, but I don't know if it will solve the problem.

I have found that when somebody is not experienced with Oracle, it is difficult to use.

I have been working with the Oracle E-Business Suite for close to 10 years.

In terms of stability, it is a very good system. I would rate the stability an eight out of ten.

We have sent requests to Oracle for technical support when we've had issues. They haven't been able to solve all of our problems, but most of the time, they were able to help us.

Over time, I have used several versions of this same product.

While I was not part of the initial setup, I did have the opportunity to work on another one. For me, I did not find that it was difficult. I think it's a question of one's knowledge of the system.

We had implementors come on-site to assist us with the initial setup.

I provide technical support to the HR department.

My advice for anybody who is considering this solution is not to go with Oracle if you don't have much knowledge about it. In other words, don't buy the system based on the presentation by the marketing team. It is a very good system and I attest to it, but you need to have some personal experience with it.

Have extensive discussions about your use cases, requirements, and what everything is going to look like. Also, you should have a team that understands the system before you buy it. Don't buy Oracle with the idea that you'll want assistance. Although it's a good system, you need to be cognizant of it before implementing it.

I would rate this solution an eight out of ten.