Oracle E-Business Suite Reviews

E-Business Suite's best features are BAT functionality, flexibility, configurability, and integration with Oracle Database.

E-Business Suite's user experience and interface could be improved. There are also some issues related to the cloud version, such as less powerful flexibility that prevents easy customization and integration. In the future, I would like E-Business Suite to include more self-service applications and no-code/low-code capabilities for users to create simple applications.

I've been using E-Business Suite since 2004.

Oracle's support could be quicker and more responsive.

The initial setup is easy and takes six to twelve months - about eight to nine on average.

Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower.

I especially like E-Business Suite's data management functionality - I would say it provides perfect data management inside the app. I would advise anybody wanting to implement E-Business Suite to try to understand and implement standard functionality first before doing any customization. I would rate E-Business Suite as eight out of ten.

We are using Oracle E-Business Suite as our back-office system for HRMS, financials, and projects. We first implemented in 2003 and we've been upgrading to the release 12.2.6 which is our current version. It has been integrated with other Oracle and non-Oracle products.

Since 2013, IT Convergence has been growing at a two-digit pace and Oracle E-Business Suite has been supporting the operations and every new subsidiary/country that we have expanded to, minimizing risks.

We were able to grow from 250 employees, as of our first HRMS implementation, to more than 800 employees. In terms of financials, a 4x growth in revenue since the first implementation was possible by having world-class business software like Oracle E-Business Suite.

The most important features are related to the Financials and Project Management suites. Flexibility in configurations and how it supports business globally in a single instance are definitely the most valuable aspects of the tool.

Reporting is a big area for improvement. It needs to provide the ability to extract data from the suite. Oracle has also been making a great effort to make E-Business Suite more user-friendly but there are still areas where a focus on User Experience would help.

I'd rate it an eight out of 10. It is very stable and has all the required functionality. It's very flexible and capable of integrations. I think the technology has some room for improvement and the lack of embedded reporting creates a need for external reporting.

The system is reliable and the backbone of financial and other core systems in many organizations worldwide.

It has improved our business processes.

• Interfaces (downstream and upstream)
• End user interface (UX design)
• Performance
• The EBS Design to some extent is still monolithic.
• Maintenance activities still require a lot downtime.

I have used the solution for five years.

Yes.

Yes.

Yes.

Satisfactory.

Support on Unix platforms is good.

I used Oracle Applications 11.0.3. This was an upgrade (out of place) to 12c.

It is very complex as its tightly coupled with business processes and also involves a very large number of interfaces.

Vendor plus in-house.

The most valuable feature is that all the modules are tightly integrated. We have Finance, HR, Supply Chain, and others. Because they're all integrated, HR data, for example, is available in the Finance and Supply Chain modules. It's an enterprise system, so integration is the best feature that it has.

We can efficiently access data from one module in another when necessary. This provides us with transparency of data across our different business segments.

I think the main drawback and complaints are related to the UI. It needs modernization and more user-friendly-ness. Compared to other webpage interfaces, the Oracle screens are not user-friendly, so they need to improve it. I do think, however, that Oracle is spending more time with the UI of new versions, but there are so many places where they're still using old-looking UIs.

Other areas of improvement are better and more tightly-integrated reporting tools. Most reporting today is done outside of Oracle, meaning we have to buy a third-party tool. It would help us if Oracle had a better, integrated reporting product.

I have been working on it for almost 20 years.

We have no issues deploying it.

It's stable. We haven't really had issues with instability.

It's scalable for our needs and we've had no issues doing so.

Technical support is not the best and have to keep pushing. There have been a lot of times when we keep calling to get prompt support or escalations to a manager in order to get better support. This is an area that has deteriorated over time as we used to get better support. I don't know why, but with the number of clients increasing, the level of support has dropped.

The initial setup was definitely not straightforward. One reason is because we've customized the product and it's not as-is. We have so many customizations and interfaces and reports and other things, that we have to make sure that they all work with the new versions. And that takes time: for example, we did an upgrade two years ago from version 11 to 12.1.3. This was an eight-month process for us from development to testing to production. So this was a huge project.

Even when Oracle releases patches just to upgrade maybe one module, we still go through a testing just to make sure everything works. We don't just blindly put it in production because we have seen a lot of issues. We have faced a lot of issues earlier when we put up bad patches, something stops working, and then we have to fix it again. We just make sure that we test that patch before we put it.

It does the job. It's what we are looking for. It has a lot of features, and Oracle is constantly upgrading and adding things to that, so it's a solid product, but there is always room for improvement.

We are an enterprise government organization. 

We are a public sector utility company.

They should charge lower support and licensing fees. Pricing is the biggest disadvantage of Oracle.

Releases are a different issue, first, they have to consider the initial support cost as well as the licensing cost. Furthermore, they should not force customers to use hybrid or private clouds.

I have been working with Oracle E-Business Suite for more than ten years.

We are a large enterprise, and we have been using E-Business Suite for 15 years. And now we're thinking about changing the technology.

Oracle E-Business Suite is a stable product, as well as many other vendors.

Oracle E-Business Suite is a scalable solution.

We are a large enterprise, and we have been using E-Business Suite for 15 years. And now we're thinking about changing the technology.

Technical support is good.

I am a flexible IT professional who is not limited to a single technology. I have experience in Unix administration, Linux administration, and storage administration.

The initial setup is easy. Oracle provides step-by-step documentation.

With resources and experience, it is easy.

Fees for support and licensing should be reduced.

Support must be paid for separately, but third-party support is less expensive and has more resources.

We use Oracle E-Business Suite and Oracle Utilities.

I started my career using Oracle Databases, and I am still using Oracle.

I would rate Oracle E-Business Suite a six out of ten.

We implement the support. We are using this solution for a couple of things. We have customers from various sectors, such as the manufacturing sector, sales sector, service industry, and hospitality industry. We've been using Oracle E-Business Suite in these areas. 

Their great technical support is one of the most valuable features. 

It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly.

We have been using Oracle E-Business Suite for the last two and a half years.

There are no issues with stability and scalability.

Technical support from Oracle has always been great. We have never faced any issues when it comes to anything related to technical support from Oracle. In fact, there have been times when they went the extra mile to support us. 

The initial setup is neither too complicated nor too simple. If you are experienced, it doesn't take too long.

We are satisfied with the pricing of Oracle E-Business Suite. Pricing is pretty much okay if you consider the products and the service that you are getting. A quality product never comes at a cheap price. Oracle is costly, but they support you. If you are looking for pricing, then I would say not to go for Oracle.

Performance-wise and support-wise, everything is fine. I don't see any challenges.

I would rate Oracle E-Business Suite a nine out of ten. It just needs to be a bit more user friendly. 

It's out there in the market and the suite of products seem to cater really well to the business needs of our organization. When we buy Oracle's different products, we look to see how they integrate with different modules. With E-Business Suite, they all talk to each other.

So E-Business Suite is kind of one solution, and it's also a well-known product. It's highly stable and we get great support for it.

It's very stable, which directly affects our business from an assets and support perspective. It provides us with purchasing, financial, procurement, payables, and order management modules. These are all business assets for us that E-Business Suite directly affects.

The Oracle support site needs to be better. We go to it for pretty much any sort of issue we have, and I'd like for the search capability to be improved. Sometimes I can get as good if not better results from Google compared to the Oracle site.

Also, there have been issues where we've had to play with E-Business Suite to develop custom fixes because the solution itself isn't precisely catered to our requirements. We're able to get it to work, but it would be nice to not have to customize our own fixes so much.

We haven't had any issues with deployment.

There have been instances of instability, and we've been able to resolve those with custom workarounds from either the Oracle support site or from simply Googling the answers.

We haven't had any issues scaling it.

The support site is the only bad thing I've seen with Oracle. Unless you type in the exact right words, you don't get the right answers.

I think its quality seems to have gone down a little bit compared to the way it used to be when I started working when I always had good support.

I am more on the development side so I didn't install it. The initial setup was done by OBPS. It seems that because it's a popular product, we can find answers on the support site. For my part, development for it has been easy.

I think it's the leader in financial software. I've talked to people who aren't Oracle fans, but who like E-Business Suit anyways. It's a very good product.

Our company specializes in implementing Oracle ERP solutions.

Our company has worked with specific customers in the telecommunications industry, some of whom were looking to replace their existing systems. For those with technical needs, we were able to provide effective solutions, and in one instance, we successfully implemented IaaS Logistics.

I am not familiar with those specific details. It's possible that the information is only available to the marketing department or another team within the company.

Our clients have experienced improvements in workflow and time efficiency.

The most valuable features of Oracle ERP depend on the specific needs of each customer. 

The financial module has excellent features that many find valuable, while the HCM module is also highly regarded. 

Additionally, Property Manager IFRS 16 is known to be effective. 

Ultimately, the choice of which features to use depends on each customer's unique requirements.

Improving the reporting and user interface of Oracle ERP would be beneficial and is something that can be considered for future updates.

As an operations manager, my knowledge of the functional aspects of Oracle ERP is limited, and functional experts would likely have a better understanding. However, based on feedback from many customers, the reporting features of the system are not considered to be very effective.

We have been working with Oracle for 12 years.

We are working with the latest version of Oracle E-Business Suite.

Oracle E-Business Suite is a stable solution.

Oracle E-Business Suite is a scalable solution.

The Oracle ERP software is customizable, you can tailor it to your specific needs and requirements.

While technical support for Oracle ERP can be slow at times, overall it is good and helpful.

I would rate the technical support a seven out of ten.

We also work with Fusion.

Speaking from a functional perspective, I don't believe that the initial setup of Oracle ERP would be a particularly complicated task for the team responsible for handling it.

Here's a possible rephrased version, based on my understanding:

The Oracle ERP software doesn't require any specific maintenance beyond normal routine maintenance.

Most of our customers have deployed it on-premises.

Here's a possible rephrased version, based on my understanding:

We have a team responsible for deploying and installing Oracle ERP for our customers.

My team consists of both DBAs (Database Administrators) and other technical professionals with various specialties.

In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available. 

Overall, I believe the pricing is fair.

Oracle ERP is widely recognized as a very good product, and information about it can be found on our website and through our partners. 

When a customer is in need of an ERP solution, they often turn to Oracle due to its reputation and track record of delivering high-quality products.

I would recommend this solution to others who are interested in using it.

I would rate Oracle E-Business Suite a nine out of ten.