Try our new research platform with insights from 80,000+ expert users
SandeepGoyal - PeerSpot reviewer
Senior Manager at Genpact - Headstrong
MSP
It's flexible and works well with multiple use cases and environments
Pros and Cons
  • "Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business."

    What is our primary use case?

    Most companies use Oracle E-Business Suite for finance and supply chain management, but we mainly use it for payroll in the current scenario. We also use it for the core HRSCM compensation benefits as part of Oracle Fusion.

    The company has been working with Oracle E-Business Suite for a while, but now they are gradually moving into Oracle Fusion SCM, so they have acquired some product offerings for Oracle Fusion SCM. They want to run it on Oracle SCM, but their core system is still Oracle E-Business Suite. They have adopted a different type of solution for core HR and recruitment. We use another organizational tool for the recruitment part, so we have to build code systems to integrate Oracle E-Business Suite and Oracle Fusion.

    That's another general use case for Oracle E-Business Suite, but it varies among organizations. If they want to run HR and finance separately, a lot of integration is necessary to get the employee details into Oracle Finance. We have to pass payroll information into the GL and finance side, so the company would prefer to keep everything in the ecosystem where payroll is happening. They generally use Oracle Finance Payroll. Core HR is part of the Oracle E-Business Suite model they have. Now, they're looking for that functionality on a different SaaS-based solution. It can be Oracle Fusion or SuccessFactors. 

    It is a hybrid office approach because no single solution will work because of all the regulations. Some departments of a financial institution have specific policies for their data centers. They generally need to use an on-premise solution, but some want to move to the cloud environment, but there are content restrictions. 

    They are already using the on-premise Oracle E-Business Suite solution, so we need to implement it and one other thing. That Oracle E-Business Suite has a lot of customization options that aren't possible in a SaaS-based solution. It varies from process to process and industry to industry.

    What is most valuable?

    Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business. 

    What needs improvement?

    The UI isn't up to speed with most digital marketing-style interfaces. It's not an end-user-responsive UI.

    For how long have I used the solution?

    I have 16 years of professional experience, and I have been working with Oracle E-Business Suite for 12 years. For the past three or four years, I have been working with Oracle Fusion System, which is a pure SaaS solution.

    Buyer's Guide
    Oracle E-Business Suite
    November 2024
    Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,406 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    It's a stable solution if we move to OCI. From a perspective of infrastructure, disaster recovery, and scalability, I would suggest going to OCI rather than staying on-premise and managing the infrastructure within your organization.

    What do I think about the scalability of the solution?

    Oracle E-Business Suite

    How are customer service and support?

    Oracle support is good. 

    How was the initial setup?

    The installation is a little tricky If you are using the on-premise version. We need to set up the infrastructure and plan for company growth and scalability. If you're on-premises, you need to build a structure and then deploy the system, so that takes a little time.

    We have to consider many parameters, including security. For example, we need to implement policies if we want to access the system outside the company network. We need to plan for the number of nodes, like the knowledge application and database nodes. 

    The other aspect is the number of instances required and the production capacity of each instance. We need to set up the test, development, and regression environments, then configure the backup and disaster recovery policies. 

    What's my experience with pricing, setup cost, and licensing?

    I'm not involved with licensing. I think it's annual, not monthly

    What other advice do I have?

    I rate Oracle E-Business Suite eight out of 10. My advice for using the solution varies depending on the customer, business, and industry. If I'm talking about an STM solution and the policies allow it, I would recommend Oracle Cloud rather than Oracle E-Business Suite. If possible, we recommend using Oracle Cloud Infrastructure, so everything is managed by Oracle.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    Kopano  Ramaphoi - PeerSpot reviewer
    Consultant at SmartCloud
    Real User
    Top 10
    Scalable business application suite with straightforward patching and good technical support
    Pros and Cons
    • "Really scalable business application suite with good technical support and straightforward patching."
    • "The on-premises version of this solution can be difficult to expand, compared to its cloud version. The on-premises version is also more limited, versus the cloud version that has a lot of improvements. Maintaining this solution is also too costly."

    What is our primary use case?

    Oracle E-Business Suite is used for accounting activities. Customers use the general ledger and accounts receivable functions, and those make their lives easier, especially when the solution is well taken cared of, e.g. through patching then being able to assess the system on time.

    What is most valuable?

    What I found most valuable in Oracle E-Business Suite is the patching, because it is straightforward. As long as you follow Oracle best practices, you are able to finish the task of patching without a problem.

    I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.

    What needs improvement?

    As the pricing for Oracle E-Business Suite is too high and maintaining it is too costly, instead of users patching in a timely manner, they complain about the price, and only do the patching whenever there's an issue. Pricing for this solution could still be improved by Oracle.

    Another area for improvement, particularly when working with the on-premises version of Oracle E-Business Suite, is that it can be difficult to expand, unlike its cloud version. On cloud, it's easier to improve on things, and there's a lot of improvement, while in the on-premises version, it's more limited.

    For how long have I used the solution?

    I've been using Oracle E-Business Suite since 2017.

    What do I think about the stability of the solution?

    The solution is also stable, but its stability depends on doing the patching on time, and as the maintenance of Oracle E-Business Suite is too costly based on feedback from people we've worked with, they only do the patching whenever an issue arises.

    What do I think about the scalability of the solution?

    Oracle E-Business Suite is a really scalable solution.

    How are customer service and support?

    The technical support for Oracle E-Business Suite is good. If you do things right, their support can speed up the process, rather than relying on documents and their site. With Oracle support, proper knowledge, and understanding what the problem is, you'll be okay.

    What about the implementation team?

    I did the deployment myself. Deployment of this solution took a lot of time, because I was using my own laptop, and only had 16GB RAM. I experienced some errors, so deployment took almost a day to a day and a half.

    What was our ROI?

    Oracle E-Business Suite makes life easier for its users, so it really helps a lot in terms of return on investment. It was a great adventure for me to work on such an environment.

    My take on the ROI is based on the feedback of the customer I was helping. Looking at the fact that using the solution does not require you to spend most of your time trying to resolve issues, it will definitely help bring in the ROI.

    What's my experience with pricing, setup cost, and licensing?

    Most of the people we've worked with were complaining about the pricing of Oracle E-Business Suite being too high.

    What other advice do I have?

    I have worked mostly with Oracle E-Business Suite.

    I'm using the old version of the solution. The new version I was just using it to try on my own environment, e.g. doing the installation from scratch and trying to do it on my own. Oracle E-Business Suite has general ledger, financials, and HR functions, but I'm not much into those, as I'm much interested in the installation and administration of the solution.

    I'm particularly interested in the patching and installation of Oracle E-Business Suite, and when there's an issue, I'm able to address the issue, e.g. in case there's a need for patching, I can do it.

    I was looking at the interface of the latest version of Oracle E-Business Suite, as I was trying it, and compared to the previous version, there were so many changes to the interface. For now, I cannot say what can be changed or added to this solution, because there were so many changes to its interface, but it was easy to navigate through when you are training.

    Because Oracle E-Business Suite is being used in a government department, I can only give a range in terms of the number of end users: more than 100 and less than 1,000.

    My role was usually to run some Oracle assessment tools to gather information, and those tools will teach you about the whole system when you gather the information, depending on whether you understand the information on the report, so that gave me a lot of insight.

    It was only me who took care of the deployment and maintenance of Oracle E-Business Suite, then there's only engagement with a specialist or a system admin when needed, but in terms of doing the assessment for the solution, I do it myself.

    My advice to others planning to implement Oracle E-Business Suite is to be patient, especially when you do the administration part, because the solution is so broad, so it depends on what you are doing, e.g. there are different specializations such as financials, general ledger, etc. In terms of the technical part of it, it will be a matter of time to learn and to download those free ISOs from Oracle e-Delivery, and then try them. Doing that will definitely help, the same way it really helped me with Oracle E-Business Suite.

    I didn't evaluate other products, because my specialty is Oracle database administration. I'm a database administrator, and I'm focused on the database, Linux, and Oracle E-Business Suite. They all work well together.

    My rating for Oracle E-Business Suite is eight out of ten, because of the price.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Oracle E-Business Suite
    November 2024
    Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,406 professionals have used our research since 2012.
    Database Supervisor at Saudi Bin Ladin Group
    Real User
    Scalable but requires a huge setup for installation
    Pros and Cons
    • "It is scalable."
    • "We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support."

    What is our primary use case?

    I am a system analyst and database supervisor. I prepare the reports and take the reports from the system. 

    We are mainly using this product for HR and finance. We also use it a little bit for supply chain. We are using a legacy version of this product.

    What is most valuable?

    It is scalable. 

    What needs improvement?

    We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support.

    For how long have I used the solution?

    We have been using Oracle E-Business Suite in some divisions since 2014.

    What do I think about the stability of the solution?

    It is stable because we already know where are the problems and errors. So, we are able to handle it manually, but this is not healthy at all.

    What do I think about the scalability of the solution?

    It is scalable. We have around 1,000 users. 

    How are customer service and technical support?

    We didn't use their technical support because we didn't pay for the license for support.

    How was the initial setup?

    I am not responsible for installation or setup. You need a huge setup and a lot of servers before installing it.

    What about the implementation team?

    Its implementation was very difficult. We used an implementer, but he was bad.

    What other advice do I have?

    I would recommend this solution but with good implementation from the beginning. After implementation, you can build whatever you want. You can create any flow.

    We will continue to use this solution because we have the system license, but we will eventually move from Oracle EBS to another system. We are trying to go to HCM Fusion, but we have some problems with the management. That's why we haven't moved to Fusion.

    I would rate Oracle E-Business Suite a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Manager Information System Administration at a consumer goods company with 201-500 employees
    Real User
    Top 20
    Manage and handles all our financial operations and has good support
    Pros and Cons
    • "It handles all my financial functions, including the entire process of financial transactions"
    • "It's more expensive than other options due to licensing costs and core-based hardware."

    What is our primary use case?

    We manage all our financial operations, including sales, purchases, and inventory, through this system. Everything is fully configured, and we’ve found it highly effective.

    What is most valuable?

    It handles all my financial functions, including the entire process of financial transactions.

    What needs improvement?

    It's more expensive than other options due to licensing costs and core-based hardware. Managing licenses can be tedious. For example, if I want to discontinue some licenses, it's a complicated process. Once we're committed, it's challenging to exit the system.

    For how long have I used the solution?

    I have been using Oracle E-Business Suite for 13 years.

    What do I think about the stability of the solution?

    I rate the solution’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    About 200 users are using this solution

    I rate the solution’s scalability a ten out of ten.

    How are customer service and support?

    We opened a ticket, and we got the solution on time.

    What about the implementation team?

    We relied on an integrator for initial implementation and cloud migration. After that, our internal team managed it.

    What other advice do I have?

    Overall, I rate the solution a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Oracle Applications Consultant at ASAM Conseil Inc
    Real User
    Very easy to customize and everything is integrated into one solution from one provider
    Pros and Cons
    • "The new Subledger Accounting feature is very strong."
    • "The implementation can take quite a bit of time."

    What is our primary use case?

    We use this product for the management of purchasing, accounts payable, general ledger accounting, and other things. TheyHyperion software is good for management as well as processes such as accounts receivable. The product has many use cases. I'm an applications consultant and we are service providers and Oracle customers. 

    How has it helped my organization?

    It has improved our organization by enabling us to move from manual to automatic processes. It means that our clients can focus on analysis instead of transactions and dealing with a lot of paperwork. Transactions can now be approved by mobile or when you're on the road. The approval workflow has improved significantly. 

    What is most valuable?

    The new Subledger Accounting feature is very strong. It's the most powerful thing Oracle has done in this latest upgrade. We can easily customize which is something that wasn't easy with the SaaS product. With an Oracle database and application, everything is integrated into one solution from one provider. The entire process is now integrated. Because we use Excel and Outlook a lot, there's no need to log off and on, it's all integrated. It's transparent for the end user, which is good. Oracle implemented OTBI, which saves the need to print reports. Everything is available as you go and on the go, which is a good feature. It's great for analysis. 

    What needs improvement?

    The implementation can take some time and it's one of the difficulties with Oracle as compared to SAP. Deployment takes way too much time.

    For how long have I used the solution?

    I've used this solution for 20 years. 

    What do I think about the scalability of the solution?

    The solution is scalable. We have around 400 users in the company which includes finance people, supply chain staff, and management.

    How are customer service and support?

    The technical support is responsive and have helped us apply patches or find solutions when we have bugs.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is a bit complex. The EBS takes more than 12 months to implement from scratch. We're a team that carry out deployments as well as provide service and support for our customers. We have a team made up of architects, project managers, consultants, functional analyst developers, DBAs, close to 20 people in total.

    What was our ROI?

    We have to invest a lot but we get a good return. 

    What's my experience with pricing, setup cost, and licensing?

    They have licensing models based on the number of users as well as one-time packages. If you're on the cloud, it's pay-as-you-go. It's not cheap technology but they have good consultants who know all the features. They are one of the longest-standing players in the market so they can dictate the price.

    Which other solutions did I evaluate?



    What other advice do I have?

    My recommendation is to not customize E-Business Suite. The upgrades are complicated and when you go from version to version, it's not a good thing. You have to spend a lot of money so if you're already doing that you might as well go for a product that satisfies your requirements. If an organization has the opportunity to go to the cloud, then it's worth doing. It's pay-as-you-go, you're free from DBAs and a lot of complicated processes, and everything is taken care of in the cloud, 

    I rate this solution eight out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Oracle Application DBA at Social Insurance Organizaton
    Real User
    Useful features, reasonably price with good support, but the interface and sales service need improvement
    Pros and Cons
    • "Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic."
    • "They should include database functionality."

    What is our primary use case?

    We have some customized applications, as well as finance full modules, HR, payroll, inventory, and customized pension services, on Oracle EBS.

    What is most valuable?

    Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic. I used to work as a techno-function consultant. As a result, I've been focusing solely on Oracle since the beginning. I did not work on any other product.

    What needs improvement?

    I believe they should improve their sales service. 

    In terms of finance, they need to improve the interface. For example, there are issues with the gateway. GoldenGate should make significant progress in this area.

    The business reporting tool, Oracle BI, and the Business intelligence tool do not meet our requirements, as a result, there are several things we need to do in that regard.

    They should include database functionality. Also, backup and all of the features should be included with the Oracle. RMAN, in particular, should have more functions.

    For how long have I used the solution?

    I have been with the current company since 2007, and I have been using Oracle E-Business Suite since 2000.

    Version 12 is what we are using.

    What do I think about the stability of the solution?

    Oracle E-Business Suite is a stable solution.

    What do I think about the scalability of the solution?

    Oracle E-Business Suite is a scalable product.

    We are an enterprise, government organization.

    How are customer service and support?

    We have not had any issues with technical support. Technical support is very good.

    Which solution did I use previously and why did I switch?

    We purchased Commvault backup software and already have Oracle E-Business Suite installed on our system.

    How was the initial setup?

    The initial setup is easy.

    What's my experience with pricing, setup cost, and licensing?

    Oracle's pricing is lower than that of its competitors. We also have DB2 in our company, and they charge more, which is why we are migrating our entire system to Oracle. 

    In terms of pricing, Oracle E-Business Suite is reasonably priced.

    What other advice do I have?

    I would recomend using Oracle.

    I would rate Oracle E-Business Suite a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Swati-Singh - PeerSpot reviewer
    Assistant consultant at Tata Consultancy
    Real User
    Beneficial enterprise management, provides useful information, and high availability
    Pros and Cons
    • "Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management."
    • "Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate."

    What is our primary use case?

    I used Oracle E-Business Suite for supply chain management, such as order and inventory management, and for receivables.

    What is most valuable?

    Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management.

    What needs improvement?

    Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate.

    For how long have I used the solution?

    I have been using Oracle E-Business Suite for more than five years.

    What do I think about the stability of the solution?

    Oracle E-Business Suite is a stable solution.

    What do I think about the scalability of the solution?

    As the Oracle E-Business Suite updates to newer versions the solution scales.

    We have approximately 50 people using this solution in the previous company I worked at.

    How are customer service and support?

    I have not used the support for Oracle E-Business Suite.

    What about the implementation team?

    We require 15 people for the maintenance and deployment of the solution for one project. The people needed include managers, developers, administrators, and engineers.

    What other advice do I have?

    I rate Oracle E-Business Suite an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Head of Data Management Section at a energy/utilities company with 5,001-10,000 employees
    Real User
    Good step-by-step documentation, reliable, and scalable, but support and licensing fees are expensive
    Pros and Cons
    • "Technical support is good."
    • "Pricing is the biggest disadvantage of Oracle."

    What is our primary use case?

    We are an enterprise government organization. 

    We are a public sector utility company.

    What needs improvement?

    They should charge lower support and licensing fees. Pricing is the biggest disadvantage of Oracle.

    Releases are a different issue, first, they have to consider the initial support cost as well as the licensing cost. Furthermore, they should not force customers to use hybrid or private clouds.

    For how long have I used the solution?

    I have been working with Oracle E-Business Suite for more than ten years.

    We are a large enterprise, and we have been using E-Business Suite for 15 years. And now we're thinking about changing the technology.

    What do I think about the stability of the solution?

    Oracle E-Business Suite is a stable product, as well as many other vendors.

    What do I think about the scalability of the solution?

    Oracle E-Business Suite is a scalable solution.

    We are a large enterprise, and we have been using E-Business Suite for 15 years. And now we're thinking about changing the technology.

    How are customer service and support?

    Technical support is good.

    Which solution did I use previously and why did I switch?

    I am a flexible IT professional who is not limited to a single technology. I have experience in Unix administration, Linux administration, and storage administration.

    How was the initial setup?

    The initial setup is easy. Oracle provides step-by-step documentation.

    With resources and experience, it is easy.

    What's my experience with pricing, setup cost, and licensing?

    Fees for support and licensing should be reduced.

    Support must be paid for separately, but third-party support is less expensive and has more resources.

    What other advice do I have?

    We use Oracle E-Business Suite and Oracle Utilities.

    I started my career using Oracle Databases, and I am still using Oracle.

    I would rate Oracle E-Business Suite a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Buyer's Guide
    Download our free Oracle E-Business Suite Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Oracle E-Business Suite Report and get advice and tips from experienced pros sharing their opinions.