Oracle E-Business Suite Reviews

We use the tool for typical ERP use cases. 

Financials, which are essential to all ERPs, and manufacturing and sales models are among the most valuable features. The specific features implemented depend on the company's needs.

The tool integrates data across all transactions. 

Oracle E-Business Suite is hard and takes six months to one year to implement. 

I have been using the product for 20 years. 

Oracle Support operates 24/7 worldwide, but the quality of support can vary based on your specific needs and your chosen support plan. They provide documentation and a support line tailored to your support agreement.

Positive

Deployment requirements vary depending on the models. For the financials model, you typically need between 10 and 20 people for setup and implementation. Depending on the company's levels, this includes various functional areas, key users, and support personnel. 

For financial modules, there are about five people involved in the installation. If you include manufacturing and sales solutions, the team supporting it would require around ten people. Each module typically requires specialists to implement it.

Oracle E-Business Suite is cheaper than SAP. It is expensive. 

SAP and Oracle have the best ERPs. Many distribution and retail companies in Mexico use Oracle E-Business Suite. I rate the overall product an eight out of ten. 

I use the solution in my company for supply chain management. I also use the tool to deal with WMS implementation.

The integration features of the tool on on-premises weren't that great, making it an area where improvements are required.

I have been using Oracle E-Business Suite for seven years.

The technical support for the solution was very good. I rate the technical support a nine out of ten.

Positive

The solution is deployed on an on-premises model.

The solution can be deployed in a few months.

Overall, the tool reduces customer capital expenditure. It is difficult to explain the actual reduction in capital expenditure, considering that my company deals with a huge customer base, in which a lot of things are absorbed, and there are a lot of complexities involved in supply chain management. The tool provides value for money.

Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high.

The area of service planning was neither very difficult nor very easy.

Oracle E-Business Suite has impacted our business process from the standpoint of KPIs.

The features of the product were not useful for me since they were mostly used to help my customers.

The tool's integration capabilities were standard in nature since the product is deployed on an on-premises model.

The tool was integrated with a lot of other legacy solutions and Oracle Siebel CRM because it was on an on-premises deployment model, but not everything was as fast as things are on the cloud, so there was the need to have multiple devices in our infrastructure.

The tool has had an impact on industry-specific solutions in our company's customers' operations since it gives customers autonomy over third-party logistics and service providers. The tool also helps to reduce the problems in the supply chain management.

I recommend the tool to enterprise-sized businesses. The problem with Oracle is that it comes with everything and may contain certain modules that customers don't need. With Oracle products, since you get a lot of features, the prices are pushed up. The tool can only be used by those who start off as a reseller and want to become a manufacturer in the future since it helps to manage both workloads.

Considering that it is one of the best tools I have worked with, I rate the tool an eight out of ten.

We are using Oracle Red Hat and Oracle database. It's working on cloud Azure cloud.

Many of our customers have Oracle WebE business tools and databases. We are using single-tier, multi-tier, multi-node, single node. Recently, we have migrated the tenant to tenant, like Oracle E-Business Suite.

We use HR modules, and financial modules are a very common industry. 

Oracle could improve its licensing model by offering more flexible options, such as subscription-based pricing. Nowadays, people are going for more open-source products. 

I would like to see Oracle E-Business Suite include all the necessary patches and fixes in the main product instead of requiring customers to pay for support for each one.

We have been using it for the last ten years.  I'm a system infra architect and also have some DBA training or Oracle DBA, backup, cloning, deployment, patching, and migrations.

The product is stable, but with the passage of time, if you leave some kind of new feature and apply and customize the product, then you have to patch the product. 

For example, we raised the request to the Oracle technical team, and the technical team recommended and applied the dispatch; the issue will be fixed. So, we are continuously applying the patches. 

But this is a continuous process.   Nothing is 100%. Everything is streamlining with passive providers, even in  Microsoft, Oracle, EVS, etc. Patches are there, and bugs and fixes are there. We continuously apply everything.

Oracle's technical support is better than others.

Positive

I simultaneously worked with SQL Server from 2000 to 2004, 2008, 2017, and 2019.

Oracle E-Business Suite is a complete business suite, while SQL Server is only a database. All customized applications in front-end development use SQL. If they have a high budget, they use Oracle.

We have over 200 customers and use a variety of solutions on Azure, including SQL Server and Oracle E-Business Suite. We primarily provide technical support for our customers.

Oracle is a vast domain. For a skilled person, it is not complicated, but for a new person, it is a bit complex.

There are OS and EBS within compatibility libraries. Most issues and bugs are due to the compatibility of configurations. Otherwise, it's not so difficult. 

For deployments, we have streamlined the processes and migration. We have also streamlined the migration process, whether it is a VM migration or either it is cloning. We streamline everything.  

It's pricey. Oracle's pricing is on the higher end, but it is justified given the product's maturity, stability, and feature set.

I have been working with Oracle E-Business Suite for the past 10 to 12 years. There are always some bugs and missing patches, so I would rate it a nine out of ten.  Also, they have fixed it, but with the passive time after month-to-month payments, we have to beg to apply the patch to the product. That is the main thing we are missing.

I would like to see Oracle E-Business Suite include all the necessary patches and fixes in the main product instead of requiring customers to pay for support for each one. This would make it easier and more efficient to customize the product to meet specific needs.

Oracle E-Business Suite is an ERP solution produced by Oracle. As with any other ERP system, it can handle any organization and business portal, including human resources, financials, supply chain, business intelligence, payrolls, etc. It's a very powerful tool as an ERP system.

The most valuable feature of Oracle E-Business Suite is the customization. Compared to other competitor systems, you can find a larger customization scale in the solution, usually in all layers, starting from the database, reports, and modules. The solution can create custom modules from scratch.

The document that supports the Oracle E-Business Suite regarding the installation and upgrading is long compared to other products and needs to be enhanced. Some components of Oracle E-Business Suite, like the database, GDK, and WebLogic, stop at a certain point, which is not its last version.

I have been using Oracle E-Business Suite for three to four years.

We may encounter some bugs with the solution, which we usually deal with easily by referring to Oracle support.

I rate Oracle E-Business Suite an eight out of ten for stability.

The solution's scalability has many layers. If you want to scale the number of application nodes, you have some steps. Scaling the database nodes takes a lot of time and extra effort.

I rate Oracle E-Business Suite a seven out of ten for scalability.

The solution’s customer support is good.

The solution's initial setup is average because you cannot directly install the version you need. Firstly, you should install all the database versions, take some steps to enable online patching, use the ETCC script, upgrade the database, and upgrade the application to the version you need.

If you work in a comfortable environment and have deadlines, the solution can be deployed in two weeks.

Overall, I rate Oracle E-Business Suite a nine out of ten.

Our company has both our renewable and thermal fleets through the E-Business Suite. This includes planned maintenance for the thermal fleet, equipment operation and maintenance, and procurement of necessary spare parts through inventory management. Finance users also leverage the suite for invoicing, purchase order processing, and other financial tasks. It's a comprehensive solution that even supports our budgeting needs.

Sometimes, when you prepare your rules, the robustness of the rules is essential. Allowing excessive user modifications can lead to situations where only specific scenarios are considered, neglecting others. This can cause difficulties for users.

SAP doesn't allow changes in their processes beyond the limit. While this might restrict some flexibility, it fosters repeatability in system behavior, which users eventually adapt to. In Oracle E-Business Suite, we've faced situations where a procurement workflow appears stuck in someone's inbox, even though it's not there. This discrepancy is potentially caused by configuration or feature issues.

I have been using Oracle E-Business Suite as an end user for one year.

We over-implemented and customized Oracle, leading to stability issues. It's like buying a BMW and driving it for 20 years. Tomorrow, you shift to Tesla, and you still want to drive it like you drove a BMW. So, you start modifying Tesla for BMW's pleasure. Modifying it excessively compromises its inherent capabilities. Our process owners, accustomed to SAP, sought similar workflows in Oracle despite its different approach. The software has inherent rules; tweaking them too much can cause instability. Additionally, our system integrator, E&Y, might have over-engineered processes, making them fragile. Unlike our 9-month SAP implementation with a stable product, Oracle took two years with issues.

We evaluated both SAP and Oracle. We chose Oracle because of SAP's higher cost. Additionally, SAP no longer offers on-premise licenses, focusing solely on Software as a Service (SaaS), making it a bit more costier to operate regularly.

Oracle E-Business Suite is reasonably good. It offers a licensing model, which offers long-term cost advantages compared to the cloud-based license provided by SAP. As an end user, my role was very limited. In 2011, when we implemented SAP, I was heavily involved because I was heading operations and maintenance. We had inventory management, budgeting, and everything integrated seamlessly from that perspective.

Overall, I rate the solution a six out of ten.

We are using Oracle E-Business Suite for the financial modules in our supply chain, but the main service for the Oracle E-Business for our company is manufacturing.

If I want to manage many parts of my organization, such as finances, proceedings, or supply chain I would typically need to buy many different solutions. However, with Oracle E-Business Suite, it is all that is needed. This ERP system has many modules.

Oracle E-Business Suite has the ability to integrate with other systems. This is the most important feature of this ERP system.

There is a centralized dashboard that the owner or upper management of the company can see. For example, it generates financial statements on the dashboards to be easily viewed.

I have been using Oracle E-Business Suite for approximately 13 years.

Oracle E-Business Suite is highly stable. It is more stable than other ERP systems.

I have found Oracle E-Business Suite to be scalable.

The scalability feature of the Oracle E-Business Suite is one of the most powerful features. It can be deployed in any field. I have many companies in different sectors using it, such as construction and manufacturing.

If I need any help I call Oracle directly and they provide me with assistance with my issues. I am completely satisfied with the support.

The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy.

I have deployed this solution in many companies in difficult countries in the world.

I am a professor in a university and I am teaching students how to use this solution.

I can make all different types of reports for any company. I can make custom forms to manage sales, profit, and loss. I can make all financial statements, balance sheets, income statements, and cash flow reports.

I rate Oracle E-Business Suite a nine out of ten.

Our primary use case is for order management, bills of materials, work in progress, and finance. I take care of the infrastructure in the Oracle apps. We're a customer of Oracle and I'm a system analyst.

Oracle has always been known for its finance modules and that is definitely a valuable feature. From the back-end, Oracle has been the leader forever. Also from a functional perspective, it provides us with great customization which I'm not sure is available in most of the other ERPs. In that sense it provides a great level of flexibility.

Oracle has always had one drawback and that is that it's not as user friendly as it's competitors, whether from the database perspective or switching from SAP to Oracle. The amount of administrative effort required for SAP is far less than that required for Oracle where the administration part is very tight and can be a bit of a headache. With SAP, the number of patches, bug fixes or interim upgrades are far less than Oracle which releases a lot of patches for bugs. As a head-on comparison, you get the feeling that SAP is a far more stable product. The bottom line is that the administration of the database and the application could be improved. 

There are many additional features I'd like to see. From an automation perspective, things could be improved. If you compare it with many of the competitors' products, the markets associated patent technology is highly competitive. Most other solutions are very user friendly and have such rich experience in the user interface that I think a holistic approach towards making Oracle more user friendly and usable is something I'd like to see.

I've been using this solution for about 10 years. 

It's a stable solution but Oracle releases security patches every quarter, so you need to apply them and then there are additional bug fixes with respect to the business center. The solution doesn't crash and there's no unpredictability in behavior. There's no performance issue. It's very robust when it comes to overall setup. 

Scalability has improved recently because of the many interfaces that Oracle has and many other products that it can integrate with. Even in Identity Access Manager, it has its own products. So in that sense, it's improved a lot on its scalability.

The support is good. Oracle has a global presence when it comes to support so depending on the timezone, the quality of support might vary. My experience with the Middle East is not great but when it comes to Europe, they are good. From Asia, specifically India, it can be two extremes. In general, support is good. 

The previous company that I worked for had its own ERP.  The switch to Oracle was made because it's a bigger brand with a wide array of products. Oracle is into database within application and it has a number of modules. In addition to Identity and Access Management, it has the WebLogic, SOA and its own server storage's operating system. 

The initial setup takes three or four people. One is the DBA, one is the technical guy and then we have the functional person which could be two roles; one for testing the application for its functional gain, the business process etc., and the other, who does the setups and support work. Within our company we would have more than 100 users of this product. 

Deployment is more complicated and challenging than you'd find in comparable solutions. We normally have multiple iterations for the deployment. One iteration from a DBA perspective normally takes a few days but then there's the functional part, technical part. I expect it would take two to three weeks for that.

If it's just installation of the ERP then you're looking at a few days but you need to consider the environment, amount of customization, functionality, etc. That takes about three weeks because it involves testing, functional setups, technical setups, and the DBA.

The licensing costs for E-business Suite depends upon what modules you're using, the number of users, core database components and things like that. I believe we pay around USD $100,000 annually. There are no additional costs unless you opt for additional products or components.

I briefly thought about evaluation other options, but it didn't happen because I'd already had some experience with Oracle. 

For someone who has never used Oracle, I would tell them that it's not a user-friendly application, so it takes time to get your head around it. On top of that, Oracle is mostly done in Linux and Unix which is completely command-based so from an administration perspective, it's helpful to have some experience and knowledge because it's not a walk in the park. 

Landscapes change and so do the products and services. With that perspective in mind, I would say that although Oracle is a very robust technology and a leader in certain areas, it takes time to adapt to it. Other technologies are far easier to implement but perhaps the complexity makes the job more secure and challenging.

I would rate this solution a seven out of 10. 

We primarily use the solution from an ERP standpoint. We use it for procurement processes, operations, sales, finance, accounting, reporting, all of it.

The ease of use is great. 

It was easy to set up the product.

The stability is good.

Technical support is helpful.

It is not overly expensive. 

The operations could be better, specifically for manufacturing processes. There could, for example, be some sort of forecasting available. We need more planning and scheduling options. They need more analytical capabilities. 

It can't really scale.

I've been using the solution for seven years. 

It's quite stable. The in-business application has been fantastic, and we haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. It's about 95% stable. 

This isn't a very scalable product if you have to expand it into a different line of business. 

In our organization, we have more than 250 people using it. 

We've contacted support quite a bit in the past. They're pretty good at helping us. They are responsive.

Positive

I'm also familiar with SAP and find this solution's annual contracts and maintenance cheaper than SAP. 

The solution was very simple to set up. It was not complex at all. The deployment itself took about four months. 

The solution is not very expensive. It is worth the money.

I have been looking into SAP and Microsoft Dynamics to compare a few things. 

I'm an end-user. 

Whether or not I would recommend the solution to others depends on the company and the automation they need. Oracle works well, however, it's not for every organization. A very common practice is to use SAP. If a solution doesn't solve any value for your business, it's not worth putting it in. 

I'd rate the solution five out of ten. It's helpful in some ways yet lacking in others. For example, it can do procurement, it can do sales, and it can do financial reporting, however, it cannot do my warehouse or transportation management. It cannot do my planning bit. It can't do my production or manufacturing. There's a lot missing.