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Oracle E-Business Suite vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Oracle E-Business Suite enhances productivity and efficiency, reduces costs, and often recovers investment within two years.
Sentiment score
6.2
UKG users enjoy data integrity and efficiency, but many find ROI unclear despite improved processes and cost savings.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
Head Of Information Technology at SAISOFT
 

Customer Service

Sentiment score
4.4
Oracle E-Business Suite support receives mixed reviews, with varying technical help quality and concerns over response times and issue resolution.
Sentiment score
7.2
UKG's customer service is inconsistent, praised for expertise but criticized for delays and inefficiencies, needing service consistency improvements.
I have communicated with the technical support of Oracle E-Business Suite through our local vendor who connects with us weekly to diagnose our ERP system and provide us with quick solutions for stability management.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
There was no real ownership on Oracle's part.
Executive Director, Decision Support at Community Health Network
One developer and one functional person can efficiently manage the implementation for a large organization.
 

Scalability Issues

Sentiment score
7.5
Oracle E-Business Suite offers scalability for all business sizes, despite some licensing and customization challenges.
Sentiment score
7.4
UKG is scalable and adaptable across various organization sizes and industries, effectively meeting growth and flexibility requirements.
I find Oracle to be much better than other ERPs like SAP or IFS, being easier and more comfortable for everyone.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
The solution has good scalability, which I would rate around eight out of ten.
Head Of Information Technology at SAISOFT
I would say it's fairly easy to scale.
Executive Director, Decision Support at Community Health Network
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
 

Stability Issues

Sentiment score
7.4
Oracle E-Business Suite is stable, with performance issues usually infrastructure-related; timely updates and customizations enhance reliability.
Sentiment score
7.1
Users find UKG mostly stable with occasional issues, but appreciate quick responses and effective system integration.
I assess that Oracle E-Business Suite is stable and reliable, as our full server is in our control, making it totally secure for our organization because it is not cloud-based.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
The system is very stable.
Executive Director, Decision Support at Community Health Network
 

Room For Improvement

Oracle E-Business Suite struggles with user complexity, high costs, outdated tech, and demands for better integration and mobile features.
UKG users seek improved implementation, customer service, system integration, platform flexibility, and enhanced features like time management and training.
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
Executive Director, Decision Support at Community Health Network
It is a productive ERP application, but many people in the IT market are not aware of it.
 

Setup Cost

Oracle E-Business Suite is costly and complex, with significant expenses, discounts available year-end, and careful negotiation required.
UKG's pricing, influenced by employees and modules, is high yet justified, with negotiation options and discounts available.
Oracle pricing is comparatively high to other vendors.
Data Engineer at Systems Limited
Each license costs a significant amount.
Head Of Information Technology at SAISOFT
I find the pricing is not ideal for a smaller organization right now.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
 

Valuable Features

Oracle E-Business Suite enables seamless data flow and management across modules, offering customization, reporting, and global functionality for enterprises.
UKG offers intuitive, customizable HR solutions with seamless integrations, enhancing automation, data management, and employee lifecycle efficiency.
As a core user of both Oracle and IFS ERP, I can visit all the modules at the same time. This helps me synchronize all the data across all modules, enabling me to show management how the organization works, how each module functions, and how people can get the information they need from the right sources.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Data Engineer at Systems Limited
It allows us to normalize all of our systems into a single database.
Executive Director, Decision Support at Community Health Network
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
156
Ranking in other categories
Field Service Management (1st), ERP (4th), Activity Based Costing Software (2nd), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (2nd)
UKG
Ranking in Benefits Administration
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (1st), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (1st)
 

Mindshare comparison

As of January 2026, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 2.4%, down from 4.7% compared to the previous year. The mindshare of UKG is 7.3%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Market Share Distribution
ProductMarket Share (%)
UKG7.3%
Oracle E-Business Suite2.4%
Other90.3%
Benefits Administration
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
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879,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
University
7%
Financial Services Firm
7%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise113
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
I find the pricing is not ideal for a smaller organization right now.
What needs improvement with Oracle E-Business Suite?
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

Oracle EBS, OEBS
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Oracle E-Business Suite vs. UKG and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.