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Oracle Eloqua pros and cons

Vendor: Oracle
4.4 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Lead scoring is beneficial for measuring campaign effectiveness and deciding which leads to forward to sales.
Oracle Eloqua provides excellent support for large databases and offers straightforward initial setup.
The system is stable and easy to maintain, particularly useful for B2B email marketing.
Oracle Eloqua's reporting capabilities allow detailed insights on customer activities.
Oracle Eloqua is easier to use than Salesforce Marketing Cloud, requiring only CSS, HTML, and occasionally JavaScript.

CONS

Reporting features are not user-friendly and need improvement.
Oracle Eloqua lacks modern features such as built-in WhatsApp marketing and SMS functionality.
The cost of Oracle Eloqua requires consideration for improvement.
Crashes can occur due to integration with systems like Zapier and SixSense.
Data modeling capabilities should be enhanced to allow better data manipulation through SQL queries.
 

Oracle Eloqua Pros review quotes

it_user771063 - PeerSpot reviewer
Digital Marketing Executive at a financial services firm with 11-50 employees
Dec 18, 2017
​Lead scoring is very useful for both measuring the effectiveness of campaigns as well as deciding which leads to send sales’ way.
JackyHood - PeerSpot reviewer
Account Manager at RightWave, Inc.
Jun 14, 2021
It provides good support for really large databases.
SA
Junior Consultant at a consultancy with 11-50 employees
Jul 17, 2021
The initial setup was straightforward.
Learn what your peers think about Oracle Eloqua. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
reviewer1063653 - PeerSpot reviewer
Head of the Business Applications Department at a media company with 201-500 employees
Dec 27, 2021
The solution is stable.
JC
Oracle Eloqua Admin at a manufacturing company with 1,001-5,000 employees
Apr 13, 2023
The ease of maintenance is the most valuable feature.
PS
Solution Architect at Aberdeen Standard Investments
Jul 27, 2023
The solution is good for B2B email marketing.
reviewer2244357 - PeerSpot reviewer
Digital Marketing Integrator at a tech services company with 10,001+ employees
Aug 7, 2023
It is a user-friendly product.
Dragos Ene - PeerSpot reviewer
CEO at Leap2 Solutions
Feb 1, 2024
The solution's engine framework is quite simple, giving you the agility you need in the business.
reviewer2391396 - PeerSpot reviewer
Engineer - Technology at a marketing services firm with 1,001-5,000 employees
Apr 17, 2024
I like the insight part, where we can pull the reports. Oracle Eloqua can generate reports on the activities that customers take or that we do. That is one interesting part that I enjoy working with.
Aniket Sukale - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 5,001-10,000 employees
Apr 17, 2024
I've used other marketing automation tools, like Marketo, that require more technical knowledge. Eloqua is straightforward and user-friendly.
 

Oracle Eloqua Cons review quotes

it_user771063 - PeerSpot reviewer
Digital Marketing Executive at a financial services firm with 11-50 employees
Dec 18, 2017
​Reporting is very clunky and not user friendly.​
JackyHood - PeerSpot reviewer
Account Manager at RightWave, Inc.
Jun 14, 2021
This product hasn't kept up to date on features.
SA
Junior Consultant at a consultancy with 11-50 employees
Jul 17, 2021
The solution could improve by having a more user-friendly interface.
Learn what your peers think about Oracle Eloqua. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
reviewer1063653 - PeerSpot reviewer
Head of the Business Applications Department at a media company with 201-500 employees
Dec 27, 2021
The reporting features should be improved.
JC
Oracle Eloqua Admin at a manufacturing company with 1,001-5,000 employees
Apr 13, 2023
The cost of the solution has room for improvement.
PS
Solution Architect at Aberdeen Standard Investments
Jul 27, 2023
The solution does not have a good database architecture.
reviewer2244357 - PeerSpot reviewer
Digital Marketing Integrator at a tech services company with 10,001+ employees
Aug 7, 2023
The product's initial setup process could be better.
Dragos Ene - PeerSpot reviewer
CEO at Leap2 Solutions
Feb 1, 2024
The solution should consider adding functionality related to event listening, such as webhooks.
reviewer2391396 - PeerSpot reviewer
Engineer - Technology at a marketing services firm with 1,001-5,000 employees
Apr 17, 2024
There are some things where improvement is needed. For me, it would be great if they integrated a tool like AI configuration capabilities within Eloqua itself.
Aniket Sukale - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 5,001-10,000 employees
Apr 17, 2024
Eloqua doesn't have built-in features for WhatsApp marketing or SMS functionality.