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Oracle Eloqua pros and cons

Vendor: Oracle
4.4 out of 5
736 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Lead scoring in Oracle Eloqua is effective for measuring campaign effectiveness and qualifying leads.
Oracle Eloqua supports large databases efficiently.
Initial setup of Oracle Eloqua is straightforward.
Maintaining Oracle Eloqua is easy and valuable.
Oracle Eloqua's engine framework offers business agility and straightforward, user-friendly operation.

CONS

Reporting is described as clunky and not user-friendly.
Lack of features for event listening such as webhooks is noted.
Essential improvements are needed in the database architecture.
Oracle Eloqua does not have built-in features for WhatsApp marketing or SMS functionality.
There is potential for cost improvement in Oracle Eloqua pricing.
 

Oracle Eloqua Pros review quotes

reviewer2391396 - PeerSpot reviewer
Apr 17, 2024
I like the insight part, where we can pull the reports. Oracle Eloqua can generate reports on the activities that customers take or that we do. That is one interesting part that I enjoy working with.
reviewer1063653 - PeerSpot reviewer
Dec 27, 2021
The solution is stable.
Aniket Sukale - PeerSpot reviewer
Apr 17, 2024
I've used other marketing automation tools, like Marketo, that require more technical knowledge. Eloqua is straightforward and user-friendly.
Learn what your peers think about Oracle Eloqua. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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JackyHood - PeerSpot reviewer
Jun 14, 2021
It provides good support for really large databases.
PS
Jul 27, 2023
The solution is good for B2B email marketing.
Dragos Ene - PeerSpot reviewer
Feb 1, 2024
The solution's engine framework is quite simple, giving you the agility you need in the business.
it_user771063 - PeerSpot reviewer
Dec 18, 2017
​Lead scoring is very useful for both measuring the effectiveness of campaigns as well as deciding which leads to send sales’ way.
SA
Jul 17, 2021
The initial setup was straightforward.
JC
Apr 13, 2023
The ease of maintenance is the most valuable feature.
reviewer2244357 - PeerSpot reviewer
Aug 7, 2023
It is a user-friendly product.
 

Oracle Eloqua Cons review quotes

reviewer2391396 - PeerSpot reviewer
Apr 17, 2024
There are some things where improvement is needed. For me, it would be great if they integrated a tool like AI configuration capabilities within Eloqua itself.
reviewer1063653 - PeerSpot reviewer
Dec 27, 2021
The reporting features should be improved.
Aniket Sukale - PeerSpot reviewer
Apr 17, 2024
Eloqua doesn't have built-in features for WhatsApp marketing or SMS functionality.
Learn what your peers think about Oracle Eloqua. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
JackyHood - PeerSpot reviewer
Jun 14, 2021
This product hasn't kept up to date on features.
PS
Jul 27, 2023
The solution does not have a good database architecture.
Dragos Ene - PeerSpot reviewer
Feb 1, 2024
The solution should consider adding functionality related to event listening, such as webhooks.
it_user771063 - PeerSpot reviewer
Dec 18, 2017
​Reporting is very clunky and not user friendly.​
SA
Jul 17, 2021
The solution could improve by having a more user-friendly interface.
JC
Apr 13, 2023
The cost of the solution has room for improvement.
reviewer2244357 - PeerSpot reviewer
Aug 7, 2023
The product's initial setup process could be better.